Access Guide
Introduction
- Services / facilities within the building include the museum and the Flax Gallery.
- Related link newtownabbey borough council.
- Http://www.disabledgo.com
- Related link theatre at the mill.
- Http://www.disabledgo.com
-
Comments
View
- The museum is located on lower ground floor of the North Wing of the Council building.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Newtownabbey.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Mossley West.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 8 toilets with adaptations.
- Toilets with adaptations are located just off each lift lobby and in the People and Place exhibition space on the lower ground floor.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the standard toilets in the People and Place exhibition space on the lower ground floor.
- The male and female step-free standard toilet facilities are located just off each lift lobby and in the People and Place exhibition space on the lower ground floor.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located in the toilets with adaptations just off the level G and level 1 lift lobbies and also in the People and Place exhibition space.
Parking (Council Building Car Park)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 330cm x 570cm (10ft 10in x 18ft 8in).
- The nearest designated bay is 23m (25yd) from the main entrance.
- The furthest designated bay is 50m (55yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Parking (Museum and Theatre Parking)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The car park is at the far end of the museum.
- There are 9 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 320cm x 470cm (10ft 6in x 15ft 5in).
- The nearest designated bay is 14m (15yd) from the museum external entrance.
- The furthest designated bay is 26m (28yd) from the museum external entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Entrance ( Council Building Main Entrance)
- This entrance is located at the front of the venue.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 174cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second single automatic door.
- The second door opens away from you.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include automatic doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, sofas and benches.
- Lighting levels vary due to the use of large glazed walls.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are LG-G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1-2.
- The lift is 15m (16yd 15in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft).
- The dimensions of the lift are 130cm x 140cm (4ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Entrance (Rear Museum Entrance)
- This entrance is located at the rear of the building giving access to the lower ground floor.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 86cm.
Entrance (To People and Place Exhibition Space)
- This entrance is located on the lower ground floor to the left after exiting the lifts.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The door opens away from you.
- There is a push pad at a height of 101cm.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 101cm.
Eating and Drinking (Yarns Kitchen)
-
Location and Access
View
- Yarns kitchen is located on the right after exiting the lifts on level 1.
- The most accessible route has step-free level access, a lift and automatic doors.
- There is step-free level access into this area.
- There is a single automatic door with a low visual contrast.
- The door has an open extension leaf.
- The door is permanently held open.
- The width of the opening is 86cm.
-
Service
View
- This area has a counter where food and drink can be ordered and a self service counter.
- Full table service is not available.
- Menus are handheld, wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The self-service counter was surveyed.
- The counter is located ahead as you enter.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The height of the tray rail is 86cm.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Exhibition Space (People and Place)
- This area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The following may be experienced here: interactive video effects.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Display information includes: pictorial, information boards, touchscreens and televisions/screens.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right as you enter the museum.
- The female and male toilets are 12m (13yd 4in) from the museum internal entrance.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are medium.
-
Comments
View
- The toilets contain cubicles with grab rails fitted and doors that open outwards.
Toilet with Adaptations (Level G - Right Hand Transfer)
-
Location and Access
View
- Accessible toilet facilities are available.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 8m (26ft) from the lifts.
- This accessible toilet is located ahead after exiting the lift on floor G.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 143cm x 192cm (4ft 8in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 83cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 92cm (3ft 0in) .
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 71cm (2ft 3in).
-
Colour Contrast and Lighting
View
- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a medium visual contrast between the wall-mounted grab rail(s) and wall.
- There is a medium visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are moderate to good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 102cm (3ft 4in).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
