You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a visitor centre.
  • Facilities available in the venue include: an exhibition space, cafe and a restaurant.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The nearest parking is located in front of the venue.
  • The nearest step-free train station is Antrim.
  • The nearest bus station is Antrim Bus Station.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy ramp at the most accessible entrance.
  • A rear entrance is available with a very easy ramp to access.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • floors 0 and 1 can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is no seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and voice recognition CD (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: Just a Minute training, Autism and Dementia training, council provided accessibity training.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on floor 1.
  • The toilet with adaptations has a right hand transfer space.
  • Ambulant toilet facilities are located on floor 0 in the male and female standard toilets.
  • The male and female step-free standard toilet facilities are located on the floor 0.
  • The shared step-free standard toilet facilities are located on floor 1.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the floor 1 toilet with adaptations.
• Washroom and Shower Facilities View
  • Standard shower facilities are located on floor 0.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located in front of the venue.
  • The name of the car park is Antrim Lough Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy ramp at the entrance.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 92cm.
• The width of the opening is 107cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 91cm.
• There is step-free level access as you enter.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Entrance (To Exhibition Space). Skip to the next section.

Entrance (To Exhibition Space)

• This entrance is located to the left after entering the venue.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens away from you.
• There is a push pad at a height of 92cm.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 97cm.

You are on Reception (Exhibition Space). Skip to the next section.

Reception (Exhibition Space)

• The reception is located ahead as you enter the Exhibition space.
• The distance from the Exhibition Space entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 126cm.
• There is a lowered section at the desk.
• The height of the lowered section is 72cm.
• The reception has patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Exhibition Space. Skip to the next section.

Exhibition Space

• This area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The following may be experienced here: interactive video effects and audio triggered by the visitor.
• There may be background noise.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Display information includes: tactile, pictorial, audio description, information boards, touchscreens and televisions/screens.
• There is not a hearing assistance system.
• Seating available in this area includes: stools.
• Furniture available in this area includes: desks.

You are on Eating and Drinking (The Boathouse Cafe). Skip to the next section.

Eating and Drinking (The Boathouse Cafe)

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• Location and Access View
  • The entrance to the Boathouse Cafe is located externally, at the right side of the building.
  • The most accessible route has step-free level access, a very easy slope and uneven surfaces.
  • There is step-free level access into this area.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 96cm.
• Service View
  • This area has a counter where food and drink can be ordered.
  • Full table service is not available.
  • Menus are wall-mounted and digital.
  • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located on the right as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • The seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead as you enter.
• The distance from the main entrance is 6m.
• The most accessible route to the lift has step-free level access.
• Floors 0 and 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 91cm.
• The internal dimensions of the lift are 106cm (width) x 141cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Main Staircase). Skip to the next section.

Stairs (Main Staircase)

• The stairs surveyed are located along the corridor to the right after entering.
• There is a single manual door to access the stairwell.
• floors 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Boathouse Restaurant). Skip to the next section.

Eating and Drinking (Boathouse Restaurant)

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• Location and Access View
  • The Boathouse Restaurant is located on floor 1, to the right after exiting the lift.
  • The most accessible route has step-free level access and a lift.
  • There is step-free level access into this area.
  • There is a single automatic door with a high visual contrast.
  • The door opens towards you.
  • The width of the opening is 84cm.
• Service View
  • This area has a bar where food and drink can be ordered and designated seating.
  • Full table service is available.
  • Menus are handheld, wall-mounted and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead as you enter the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 108cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 82cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Boathouse Restaurant Welcome Counter. Skip to the next section.

Boathouse Restaurant Welcome Counter

• The counter is located ahead as you enter.
• The distance from lift is 12m.
• The most accessible route to the counter has automatic doors.
• There is step-free level access to the counter.
• The height of the counter is 106cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: benches.

You are on Toilet with Adaptations (Floor 1 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 1 - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the end of the first floor corridor.
  • The distance from lift is 15m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 152cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 90cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 109cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 91cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Shower Facilities. Skip to the next section.

Standard Shower Facilities

• The standard shower facilities surveyed are located at the end of the right-hand corridor, after entering the venue.
• The distance from the main entrance is 25m.
• The most accessible route has step-free level access, manual doors and doors permanently held open.
• There is stepped access into the shower cubicle.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the highest step is 4cm.
• The depth of the steps is not between 30cm and 45cm.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 87cm.
• Internally the door has a high visual contrast.
• There is a fixed height shower head.
• The shower controls are push.
• There is a flip-down shower seat.
• Lighting levels were even at the time of the survey.

You are on Stairs (External Staircase to Dog-Friendly Seating Area). Skip to the next section.

Stairs (External Staircase to Dog-Friendly Seating Area)

• The stairs surveyed are located externally at the left end of the venue.
• The area outside the venue and the external restaurant seating area can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.