Access Guide
Introduction
- Services / facilities within the grounds include Shop retail units, seating areas, toilet facilities and car parks.
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Comments
View
- There are several seating areas throughout the shopping centre.
- The information points are located at each entrance.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Antrim.
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Comments
View
- The bus stop is located within car park 2.
Opening Times
- Monday 10:00 - 18:00.
- Tuesday 10:00 - 18:00.
- Wednesday 10:00 - 18:00.
- Thursday 10:00 - 21:00.
- Friday 10:00 - 21:00.
- Saturday 09:00 - 18:00.
- Sunday 13:00 - 18:00.
Parking (Main Car Park)
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
- The nearest Blue Badge bay is 19m (20yd 2ft) from the information centre entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the information centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
Parking (Car Park 2)
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
- The nearest Blue Badge bay is 40m (43yd 2ft) from the information centre entrance.
- The furthest Blue Badge bay is 75m (82yd 1in) from the information centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located next to the main car park.
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
View
- The width at this entrance is a minimum of 12m.
Outside Access (Main Entrance 2)
- This information is for the entrance located by car park 2.
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
View
- The width at entrance is a minimum of 12m.
Outside Access (Information Centre Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
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Comments
View
- The information centre is located opposite the main car park.
Reception (Information Centre)
- The desk/counter is 5m (5yd 1ft) from the information centre entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
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Comments
View
- Manual wheelchairs and mobility scooters are available for hire from the Information Centre.
Inside Access (Information Centre)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Shopping Area
- The walkways through the shopping area are level and have a surface of block paving.
- There are various style seating areas and benches throughout.
Changing Places (Information Centre)
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Location and access
View
- The facility is located in the information centre, to the right of the reception desk.
- The facility is approximately 12m (13yd 4in) from the information centre entrance.
- There is level access to the facility.
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Dimensions and features
View
- You do not need a key for the facility.
- The door opens inwards.
- The width of the door is 90cm (2ft 11in).
- The dimensions of the facility are 300cm x 310cm (9ft 10in x 10ft 2in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is mobile.
- The type of wash basin is fixed.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
View
- The separate standard toilet is to the right within the changing place.
- The doors opens inwards with a width of 80cm.
- The standard toilet room is 104cm wide x 310cm depth.
- The toilet seat is 41cm high with poor contrast between the toilet seat and lid.
- The sink is 79cm high with lever mixer taps.
- The toilet roll and soap dispenser are 119cm high.
- There is a mirror that is 80cm from the floor.
Standard Toilet(s) (Shopping Area)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located next to the information centre.
- The female toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located next to the information centre.
- The male toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
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Comments
View
- Photographs 1-2 show the female standard toilets.
- Photographs 3-9 show the male standard toilets.
Accessible Toilet (Shopping Area)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
- This accessible toilet is located to the right of the information centre.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 290cm (4ft 7in x 9ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 130cm (4ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- There is a similar accessible toilet located next to the one surveyed with transfer space on the left as shown in photographs 4 and 5.
Parent and Baby Room (Shopping Area)
- There is a parent and baby room for public use.
- The parent and baby room is located to the right of the information centre.
- The parent and baby room is approximately 27m from the main entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 91cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is a flashing fire alarm beacon within the room.
- The lighting levels are good.
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Comments
View
- There are three changing rooms available.
- There is one with a toilet available.
- The doors to these rooms open away from you, are heavy and 100cm in width.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.