You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include Shop retail units, seating areas, toilet facilities and car parks.

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• Comments View
  • There are several seating areas throughout the shopping centre.
  • The information points are located at each entrance.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Antrim.

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• Comments View
  • The bus stop is located within car park 2.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 18:00.
• Tuesday 10:00 - 18:00.
• Wednesday 10:00 - 18:00.
• Thursday 10:00 - 21:00.
• Friday 10:00 - 21:00.
• Saturday 09:00 - 18:00.
• Sunday 13:00 - 18:00.

You are on Parking (Main Car Park). Skip to the next section.

Parking (Main Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 19m (20yd 2ft) from the information centre entrance.
  • The furthest Blue Badge bay is 50m (54yd 2ft) from the information centre entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Car Park 2). Skip to the next section.

Parking (Car Park 2)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the information centre entrance.
  • The furthest Blue Badge bay is 75m (82yd 1in) from the information centre entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located next to the main car park.
• There is level access into the venue.
• There are no doors at this entrance.

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• Comments View
  • The width at this entrance is a minimum of 12m.

You are on Outside Access (Main Entrance 2). Skip to the next section.

Outside Access (Main Entrance 2)

• This information is for the entrance located by car park 2.
• There is level access into the venue.
• There are no doors at this entrance.

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• Comments View
  • The width at entrance is a minimum of 12m.

You are on Outside Access (Information Centre Entrance). Skip to the next section.

Outside Access (Information Centre Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

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• Comments View
  • The information centre is located opposite the main car park.

You are on Reception (Information Centre). Skip to the next section.

Reception (Information Centre)

• The desk/counter is 5m (5yd 1ft) from the information centre entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.

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• Comments View
  • Manual wheelchairs and mobility scooters are available for hire from the Information Centre.

You are on Inside Access (Information Centre). Skip to the next section.

Inside Access (Information Centre)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Shopping Area. Skip to the next section.

Shopping Area

• The walkways through the shopping area are level and have a surface of block paving.
• There are various style seating areas and benches throughout.

You are on Changing Places (Information Centre). Skip to the next section.

Changing Places (Information Centre)

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• Location and access View
  • The facility is located in the information centre, to the right of the reception desk.
  • The facility is approximately 12m (13yd 4in) from the information centre entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens inwards.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 300cm x 310cm (9ft 10in x 10ft 2in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is mobile.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are not available at the wash basin.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • The separate standard toilet is to the right within the changing place.
  • The doors opens inwards with a width of 80cm.
  • The standard toilet room is 104cm wide x 310cm depth.
  • The toilet seat is 41cm high with poor contrast between the toilet seat and lid.
  • The sink is 79cm high with lever mixer taps.
  • The toilet roll and soap dispenser are 119cm high.
  • There is a mirror that is 80cm from the floor.

You are on Standard Toilet(s) (Shopping Area). Skip to the next section.

Standard Toilet(s) (Shopping Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located next to the information centre.
  • The female toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located next to the information centre.
  • The male toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Comments View
  • Photographs 1-2 show the female standard toilets.
  • Photographs 3-9 show the male standard toilets.

You are on Accessible Toilet (Shopping Area). Skip to the next section.

Accessible Toilet (Shopping Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
  • This accessible toilet is located to the right of the information centre.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 100cm (3ft 3in).
  • The door is light.
  • The dimensions of the accessible toilet are 140cm x 290cm (4ft 7in x 9ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 130cm (4ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is a similar accessible toilet located next to the one surveyed with transfer space on the left as shown in photographs 4 and 5.

You are on Parent and Baby Room (Shopping Area). Skip to the next section.

Parent and Baby Room (Shopping Area)

• There is a parent and baby room for public use.
• The parent and baby room is located to the right of the information centre.
• The parent and baby room is approximately 27m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 91cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is a flashing fire alarm beacon within the room.
• The lighting levels are good.

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• Comments View
  • There are three changing rooms available.
  • There is one with a toilet available.
  • The doors to these rooms open away from you, are heavy and 100cm in width.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.