Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located on the ground floor hotel corridor and on the ground and first floors of the Loft Wedding Venue.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located on the ground and first floors of the Loft Wedding Venue.
- The male and female step-free standard toilet facilities are located on the ground floor hotel corridor, on the ground floor of the Loft Wedding Venue and inside the spa facilities.
- The female standard toilet facilities are located on the first floor of the Loft Wedding Venue.
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Changing Places and Changing Facilities
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- Standard changing facilities are located in the spa facilities.
- Parent and baby changing facilities are located within the toilet with adaptations on the ground floor of the Loft Wedding Venue.
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Washroom and Shower Facilities
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- Standard shower facilities are located in the spa facilities.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front and side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 480cm (11ft 5in x 15ft 8in).
- The nearest Blue Badge bay is 20m (65ft) from the side entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Main Entrance
- This entrance is located at the front of the hotel.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second set of double manual doors.
- The width of the opening is 185cm.
- There is step-free level access as you enter.
Entrance to Loft Wedding Venue
- This entrance is located opposite the main hotel entrance.
- The entrance area is clearly signed.
- There is step-free access via a very easy ramp at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second set of double manual doors, however one door is locked or bolted.
- The locked door can be opened on request.
- The second door opens towards you.
- The door requires effort to open.
- The width of the opening is 70cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located ahead as you enter.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 115cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Getting Around
- The following areas have stepped access: all floors in the main part of the hotel other than the ground and first floors.
- Access throughout may include uneven surfaces, manual doors and doors permanently held open.
- There is a low visual contrast between the walls and floor in all areas.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, armchairs, sofas and benches.
- Lighting levels vary due to the size of the space.
Bar and Restaurant
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Location and Access
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- The bar and restaurant is located at the far end of the right-hand corridor after entering the hotel.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 144cm.
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Service
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- This area has a bar where drinks can be ordered and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located on the right after entering the bar and restaurant.
- There is step-free level access to the counter.
- The height of the counter is 98cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- The following areas have stepped access: some of the seating areas are accessed by steps.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Spa Facilities
- Facilities available include; a swimming pool, a sauna, a steam room, treatment rooms and a changing area.
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Sauna
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- The sauna surveyed is located at the rear of the spa area.
- The most accessible route to the sauna has a very easy slope and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the sauna.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is no emergency alarm.
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Steam Room
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- The steam room surveyed is located at the rear of the spa area.
- The most accessible route to the steam room has a very easy slope and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the steam room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 85cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is no emergency alarm.
Platform Lift to Rooms 100-109
- The lift surveyed is located on the right along the corridor from reception.
- This lift is a platform lift.
- The distance from the main entrance is 27m.
- The most accessible route to the lift has step-free level access and uneven surfaces.
- The ground and first floors are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 86cm.
- The internal dimensions of the lift are 90cm (width) x 138cm (depth).
- The internal lift control buttons have a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a steep ramp to access the platform lift after passing through the lift door.
Main Hotel Staircase
- The stairs surveyed are located on the first floor corridor near rooms 101-109.
- There is a single manual door to access the stairwell.
- The ground, first and second and third floors can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are unmarked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bedroom and Ensuite with Adaptations (Room 104)
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Bedroom Access
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- The bedroom surveyed is located along the first floor corridor.
- The distance from the platform lift is 10m.
- The most accessible route to the bedroom has a platform lift, uneven surfaces and doors permanently held open.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 108cm.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 87cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 72cm from the floor.
- The space under the bed is 3cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a chair with armrests, a coffee table, a desk and a TV with subtitles.
- There is no emergency alarm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- This bedroom does not have an adjoining room.
- There is a balcony, which is accessed via a manual door.
- The width of the balcony door opening 53cm.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening to the ensuite is 86cm.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 221cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 154cm (from the side of the toilet pan).
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 110cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a pedal bin.
- There are no coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 45cm from the floor.
- There is a dropdown rail for the shower.
- The shower dropdown rail has a high visual contrast.
Lift (Loft Wedding Venue)
- The lift surveyed is located ahead and to the right, from the entrance to the Loft wedding venue.
- The distance from the entrance to the Loft wedding venue is 8m.
- The most accessible route to the lift has step-free level access.
- the ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 77cm.
- The internal dimensions of the lift are 120cm (width) x 142cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs (Loft Wedding Venue)
- The stairs surveyed are located ahead, from the Loft wedding venue entrance.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
Eating and Drinking (The Loft Wedding Room)
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Location and Access
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- The Loft Wedding Room is located on the first floor in the Loft Wedding Venue.
- The most accessible route has step-free level access and a lift.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 160cm.
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Service
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- This area has a bar where drinks can be ordered.
- Full table service is available.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 113cm.
- There is a lowered section at the counter.
- The height of the lowered section is 83cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Toilet with Adaptations (Left-Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor to the right, from the entrance to the hotel.
- The distance from the entrance to the hotel is 22m.
- The most accessible route to the toilet has step-free level access, uneven surfaces and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 104cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 157cm (width) x 222cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 122cm from the floor.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
