Access Guide
Introduction
- Related link Antrim and Newtownabbey Borough Council.
- Https://www.accessable.co.uk/antrim-and-newtownabbey-borough-council/access-guides/antrim-newtownabbey-borough-council
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Newtownabbey.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Mossley West.
Opening Times (Box Office)
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday Closed.
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Comments
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- The Booking Office is open to 20:00 on show nights.
- The Booking office is closed from 13:00 - 14:00 for lunch on Saturdays.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 9 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 320cm x 470cm (10ft x 15ft).
- The nearest designated bay is 20m (21yd 2ft) from the main entrance.
- The furthest designated bay is 32m (34yd 3ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Entrance (Main Entrance)
- This entrance is located at the front of the venue.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- The minimum width between the bollards is 140cm.
Reception (Box Office)
- The distance from the main entrance is 14m.
- There is step-free level access to reception.
- The height of the reception desk is 99cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has a television.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 89cm to 98cm from the floor.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1.
- The lift is 10m (32ft 10in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 105cm x 145cm (3ft 5in x 4ft 9in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in in the side and middle rows.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit alongside you.
- It is 20m (65ft) from the designated seating area to the nearest accessible toilet.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- The rows suitable for hearing assistance systems are all rows.
- There is a wheelchair to borrow.
- To borrow a wheelchair, please contact a member of staff.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
Designated Seating
- The designated seating area surveyed is located on row F.
- The distance from the lift is 3m.
- There is step-free level access to the designated seating.
- There is a single automatic door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 107cm.
- The designated seating area is not clearly marked or signed.
- The number of spaces for wheelchair users varies.
- The view from this seating area is clear from obstructions.
- Companions sit next to you.
- There is a member of staff available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- There is a toilet with adaptations close to the seating area (within approximately 50m).
- There is a second automatic door to enter the designated seating area.
- The door opens towards you.
- This door has a low colour contrast and is 106cm wide.
Restaurant Bar Internal
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Food or drinks are ordered from the counter.
- There is a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 10m (32ft) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 4in).
- The distance between the floor and the highest table is 106cm (3ft 5in).
Room (Hospitality Room)
- The room is located at the end of the first floor walkway.
- The distance from the main entrance is 26m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is Braille, tactile and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests and sofas.
- Furniture available in the room includes: tables and coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the lower ground floor.
- The female and male toilets are 18m (20yd) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the lower ground floor.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
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Comments
View
- There are identical standard toilets on the ground and first floor.
Parent and Baby Room / Feeding Room
- The room surveyed is located on the lower ground floor.
- The distance from lift is 25m.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 77cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 89cm.
- There is a wash basin in the room.
- The wash basin has a push tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs with armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Lower Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 18m (20yd) from the lift.
- The accessible toilet is located on the lower ground floor.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- Accessible toilet facilities are available.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 26m (85ft) from the main entrance.
- This accessible toilet is located at the end of the first floor walkway.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 154cm x 219cm (5ft 0in x 7ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 91cm (2ft 11in) .
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm (3ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
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Colour Contrast and Lighting
View
- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high visual contrast between the wall-mounted grab rail(s) and wall.
- There is a high visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
View
- Accessible toilet facilities are available.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 33m (108ft) from the main entrance.
- This accessible toilet is located on the ground floor.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 154cm x 207cm (5ft 0in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 96cm (3ft 1in) .
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 101cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
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Colour Contrast and Lighting
View
- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high visual contrast between the wall-mounted grab rail(s) and wall.
- There is a high visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
