Access Guide
Overview
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About
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- Facilities available in the venue include: a sports hall, sports courts, multiple pools, spa facilities, standard and adapted changing rooms, standard and adapted toilets, baby changing, gym, spin studio, viewing galleries, café, function rooms, and outdoor pitches. .
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Bangor.
- The nearest bus station is Bangor Bus and Rail Centre.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: outdoor pitches and the adventure soft play.
- Access throughout may include manual doors and automatic doors.
- The lower ground, ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 10+ toilets with adaptations.
- Toilets with adaptations are located on the lower ground floor within wet/dry/football changing rooms and on the ground floor within the gym changing/hockey changing/viewing gallery areas.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within all standard toilets.
- The male and female step-free standard toilet facilities are located on all floors.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located at the rear of the building and within the wet changing area.
- The changing facilities which have adaptations are located in the gym area, within the dry / wet change area and within the football and hockey changing areas.
- Standard changing facilities are located in the dry / wet change areas, football changing and within the gym and hockey changing areas.
- Parent and baby changing facilities are located in the wet changing area and in the Changing Places facility located towards the rear right of the building.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located in all changing areas except the football changing.
- Standard shower facilities are located in all changing areas.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 229cm (width) x 457cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 202cm.
- The nearest designated bay is 20m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 7 electric vehicle charging points.
- There are 7 electric vehicle charging points designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 232cm (width) x 469cm (depth).
- The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
- The nozzle holster for the Blue Badge charging points is at a suitable height for a wheelchair user.
- The charging points designated for Blue Badge holders require tap and pay (contactless payment).
- The nearest Blue Badge charging point is 80m from the main entrance.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the main entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- The bollards approaching the entrance are over 2 metres apart.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 198cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 225cm.
- The second set of doors have a low visual contrast.
Reception
- The reception is located immediately after the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area.
- The flooring is patterned.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There are security barriers with a wider opening which are operated by staff.
- Standard barriers have a width of 52cm and are opened via membership card. The height of the scanner is at 102cm.
- The wider barriers have a width of 91cm.
Getting Around (the Complex)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: outdoor pitches and the adventure soft play.
- Access throughout may include manual doors and automatic doors.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests, armchairs and benches.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Getting Around (Viewing Areas)
- The following areas have stepped access: all seating in the training pool viewing gallery.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Café M)
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Location and Service
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- The café is located straight ahead from the main entrance, after the reception desk.
- The most accessible route has step-free level access.
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted and digital.
- The following dietary requirements can be catered for: vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested, however it was not working at the time of the survey.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right of the café area.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has windows and glazed screens which may affect the ability of someone to lip read.
- The height of the tray rail is 85cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Sports Hall)
- The room is located on the lower ground floor, to the right from the lifts.
- The distance from the lifts is 30m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single automatic door with a medium visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 94cm.
- There is step-free level access throughout the room.
- The following areas have stepped access: the upper seating rows, when extended.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- There is a similar manual door leading into the hall from a further corridor.
Gym (Fitness Suite)
- The gym is located to the left after the reception desk.
- There is step-free level access into the gym.
- There is a single automatic door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 100cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- Seating available in this area includes: armchairs and high stools.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Changing Room with Adaptations (Gym - Left Hand Transfer)
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Location and Access
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- The changing room surveyed is located halfway through the gym, to the right.
- The distance from the main entrance is 50m.
- The most accessible route to the changing room has step-free level access and automatic doors.
- There is step-free level access into the changing room.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 102cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
- The dimensions of the changing room are 238cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 173cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 91cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 150cm and 180cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 46cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a low visual contrast.
- The shower dropdown rails have a low visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Gym - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located halfway through the gym, to the right.
- The distance from the main entrance is 62m.
- The most accessible route to the changing room has step-free level access and automatic doors.
- There is step-free level access into the changing room.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 102cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
- The dimensions of the changing room are 239cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 187cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 150cm and 180cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Places (Ground Floor - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located straight ahead from the main entrance, towards the rear of the building and through the door on the right.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the main entrance is 90m.
- The most accessible route to the Changing Places facility has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 105cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 232cm (width) x 342cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The transfer space on the right as you face the toilet is 98cm.
- The transfer space on the left as you face the toilet is 100cm.
- There is a spatula flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 73cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 192cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 99cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 139cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations (Hockey Changing)
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Location and Access
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- The shower surveyed is located on the ground floor, towards the very rear of the building.
- The distance from the main entrance is 120m.
- The most accessible route to the shower has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 101cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 45cm from the floor.
- There is a grab rail and dropdown rails for the shower.
- The grab rail has a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- There is a full length mirror.
- There is no shelf.
- The facility has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- A toilet with adaptations is also available in this facility.
Lift
- The lift surveyed is located to the left after the reception desk.
- The distance from the main entrance is 30m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 101cm.
- The internal dimensions of the lift are 108cm (width) x 143cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
- There is a single, similar lift located to the rear right of the building.
Stairs
- The stairs surveyed are located on the left, just after the reception desk.
- The lower ground, ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Area (Squash Courts)
- The squash courts are located immediately to the left as you exit the lifts on the lower ground floor.
- There is tactile and written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The width of the opening is 102cm.
- Facilities available in this area include: 2 separate squash courts and a seating/spectating area.
- There is step-free level access throughout the area.
- Access throughout the area may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Adventure Soft Play)
- The soft play area is located to the right as you exit the lift on the lower ground floor.
- There is written text signage on or near the door.
- There is step-free access via ramp into this area.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going down.
- The ramp bypasses the steps.
- There are 5 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 100cm.
- Facilities available in this area include: two soft play zones and a seating area.
- The following areas have stepped access: some of the areas within both soft play zones.
- Access throughout the area may include uneven surfaces and narrow openings.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Dry Change Village - Left Hand Transfer)
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Location and Access
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- The changing room surveyed is located along the corridor to the left as you exit the lift on the lower ground floor.
- The distance from the lift is 40m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 106cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
- The dimensions of the changing room are 239cm (width) x 247cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 177cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 136cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Places (Wet Change Village - Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located on the lower ground floor.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the lift is 110m.
- The most accessible route to the Changing Places facility has step-free level access and automatic doors.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 102cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
- The dimensions of the facility are 320cm (width) x 286cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
View
- There is a lateral transfer space to the left as you face the toilet.
- The transfer space on the left as you face the toilet is 252cm.
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 109cm from the floor.
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Changing Bench and Hoist Details
View
- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 189cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
View
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
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Other Facilities
View
- There is a fixed height wash basin.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 136cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Wet Change Village - Right Hand Transfer)
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Location and Access
View
- The changing room surveyed is located within the wet change village on the lower ground floor.
- The distance from the lift is 100m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 104cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
View
- Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
- The dimensions of the changing room are 239cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 173cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 118cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 135cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head.
- There is a flip-down shower seat.
- The shower seat is 44cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Wet Change Village - Right Hand Transfer)
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Location and Access
View
- The toilet surveyed is located to the left as you exit the lift, within the wet change village on the lower ground floor.
- The distance from the lift is 100m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 103cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 148cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 93cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 99cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 137cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Pool (Main Pool)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via a ladder.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: manual hoist, pool pod and submersible wheelchair.
Pool (Leisure Waters)
- This is an indoor swimming pool with waterslides.
- The following areas have step-free access via ramps or slopes: all slides.
- The following areas have stepped access: the Jacuzzis and various pieces of equipment.
- Access throughout this area may include slippery surfaces.
- Seating available around the pool includes: benches.
- The seating is fixed.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Guests get into the water by dropping directly in from the side of the pool.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: manual hoist and submersible wheelchair.
- Additional facilities include: jacuzzis and children's pools.
- The 2 jacuzzis are accessed via 5 steps with handrails on both sides.
Toilet with Adaptations (Football Changing - Left Hand Transfer)
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Location and Access
View
- The toilet surveyed is located on the right as you enter the football changing area on the lower ground floor.
- The distance from the alternative lift is 8m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 101cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 194cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 116cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Access To (All Weather Pitches)
- All outdoor pitches are located to the right of the car park/main building.
- The distance from the nearest Blue Badge parking bay is 10m.
- The most accessible route has a slight ramp or slope.
- There is written text and no signage on or near the entrance.
- There are double manual gates which open away from you.
- The locked gate can be opened on request.
- The width of the opening is 145cm.
- The gates have a low visual contrast.
- There are a second set of double manual gates which open towards you.
- The locked gate can be opened on request.
- The width of the opening is 145cm.
- The second set of gates have a low visual contrast.
Outdoor Spaces (All Weather Pitches)
- Outdoor areas consist of rubber tarmac and artificial grass.
- There is step-free level access throughout all areas.
