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Bangor Aurora Aquatic and Leisure Complex

3 Valentine Road, Bangor, BT20 4TH

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Access Guide

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Overview

  • About View
    • Facilities available in the venue include: a sports hall, sports courts, multiple pools, spa facilities, standard and adapted changing rooms, standard and adapted toilets, baby changing, gym, spin studio, viewing galleries, café, function rooms, and outdoor pitches. .
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: outdoor pitches and the adventure soft play.
    • Access throughout may include manual doors and automatic doors.
    • The lower ground, ground and first floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system on request.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Documents are available in the following formats: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 10+ toilets with adaptations.
    • Toilets with adaptations are located on the lower ground floor within wet/dry/football changing rooms and on the ground floor within the gym changing/hockey changing/viewing gallery areas.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located within all standard toilets.
    • The male and female step-free standard toilet facilities are located on all floors.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located at the rear of the building and within the wet changing area.
    • The changing facilities which have adaptations are located in the gym area, within the dry / wet change area and within the football and hockey changing areas.
    • Standard changing facilities are located in the dry / wet change areas, football changing and within the gym and hockey changing areas.
    • Parent and baby changing facilities are located in the wet changing area and in the Changing Places facility located towards the rear right of the building.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located in all changing areas except the football changing.
    • Standard shower facilities are located in all changing areas.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 457cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 202cm.
    • The nearest designated bay is 20m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 7 electric vehicle charging points.
    • There are 7 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 232cm (width) x 469cm (depth).
    • The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is at a suitable height for a wheelchair user.
    • The charging points designated for Blue Badge holders require tap and pay (contactless payment).
    • The nearest Blue Badge charging point is 80m from the main entrance.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the main entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The bollards approaching the entrance are over 2 metres apart.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 198cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 225cm.
  • The second set of doors have a low visual contrast.

Reception

  • The reception is located immediately after the main entrance.
  • The distance from the main entrance is 5m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • The flooring is patterned.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are security barriers with a wider opening which are operated by staff.
  • Standard barriers have a width of 52cm and are opened via membership card. The height of the scanner is at 102cm.
  • The wider barriers have a width of 91cm.

Getting Around (the Complex)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: outdoor pitches and the adventure soft play.
  • Access throughout may include manual doors and automatic doors.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests, armchairs and benches.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable in some areas.

Getting Around (Viewing Areas)

  • The following areas have stepped access: all seating in the training pool viewing gallery.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise which varies depending on the time of day.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey.

Eating and Drinking (Café M)

  • Location and Service View
    • The café is located straight ahead from the main entrance, after the reception desk.
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted and digital.
    • The following dietary requirements can be catered for: vegetarian.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the right of the café area.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The counter has windows and glazed screens which may affect the ability of someone to lip read.
    • The height of the tray rail is 85cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Room (Sports Hall)

  • The room is located on the lower ground floor, to the right from the lifts.
  • The distance from the lifts is 30m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single automatic door with a medium visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 94cm.
  • There is step-free level access throughout the room.
  • The following areas have stepped access: the upper seating rows, when extended.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.
  • There is a similar manual door leading into the hall from a further corridor.

Gym (Fitness Suite)

  • The gym is located to the left after the reception desk.
  • There is step-free level access into the gym.
  • There is a single automatic door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • Seating available in this area includes: armchairs and high stools.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Changing Room with Adaptations (Gym - Left Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located halfway through the gym, to the right.
    • The distance from the main entrance is 50m.
    • The most accessible route to the changing room has step-free level access and automatic doors.
    • There is step-free level access into the changing room.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 102cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
    • The dimensions of the changing room are 238cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left of the toilet as you look at it.
    • The lateral transfer space is 173cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 150cm and 180cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 46cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a low visual contrast.
    • The shower dropdown rails have a low visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Gym - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located halfway through the gym, to the right.
    • The distance from the main entrance is 62m.
    • The most accessible route to the changing room has step-free level access and automatic doors.
    • There is step-free level access into the changing room.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 102cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
    • The dimensions of the changing room are 239cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it.
    • The lateral transfer space is 187cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 112cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 150cm and 180cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Places (Ground Floor - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located straight ahead from the main entrance, towards the rear of the building and through the door on the right.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the main entrance is 90m.
    • The most accessible route to the Changing Places facility has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 105cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 232cm (width) x 342cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 98cm.
    • The transfer space on the left as you face the toilet is 100cm.
    • There is a spatula flush on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 73cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 192cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 99cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The facility has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 139cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Shower with Adaptations (Hockey Changing)

  • Location and Access View
    • The shower surveyed is located on the ground floor, towards the very rear of the building.
    • The distance from the main entrance is 120m.
    • The most accessible route to the shower has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 101cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 45cm from the floor.
    • There is a grab rail and dropdown rails for the shower.
    • The grab rail has a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is no emergency alarm for the shower.
    • There is a full length mirror.
    • There is no shelf.
    • The facility has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • A toilet with adaptations is also available in this facility.

Lift

  • The lift surveyed is located to the left after the reception desk.
  • The distance from the main entrance is 30m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground, ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 101cm.
  • The internal dimensions of the lift are 108cm (width) x 143cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • There is a single, similar lift located to the rear right of the building.

Stairs

  • The stairs surveyed are located on the left, just after the reception desk.
  • The lower ground, ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Area (Squash Courts)

  • The squash courts are located immediately to the left as you exit the lifts on the lower ground floor.
  • There is tactile and written text signage on or near the door.
  • There is step-free level access into this area.
  • There is a single manual door with a medium visual contrast.
  • The door opens away from you.
  • The width of the opening is 102cm.
  • Facilities available in this area include: 2 separate squash courts and a seating/spectating area.
  • There is step-free level access throughout the area.
  • Access throughout the area may include manual doors.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests and benches.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Area (Adventure Soft Play)

  • The soft play area is located to the right as you exit the lift on the lower ground floor.
  • There is written text signage on or near the door.
  • There is step-free access via ramp into this area.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going down.
  • The ramp bypasses the steps.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • Facilities available in this area include: two soft play zones and a seating area.
  • The following areas have stepped access: some of the areas within both soft play zones.
  • Access throughout the area may include uneven surfaces and narrow openings.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Dry Change Village - Left Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located along the corridor to the left as you exit the lift on the lower ground floor.
    • The distance from the lift is 40m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 106cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
    • The dimensions of the changing room are 239cm (width) x 247cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left of the toilet as you look at it.
    • The lateral transfer space is 177cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 136cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Places (Wet Change Village - Left Hand Transfer)

  • Location and Access View
    • The Changing Places facility surveyed is located on the lower ground floor.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the lift is 110m.
    • The most accessible route to the Changing Places facility has step-free level access and automatic doors.
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 102cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
    • The dimensions of the facility are 320cm (width) x 286cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is a lateral transfer space to the left as you face the toilet.
    • The transfer space on the left as you face the toilet is 252cm.
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 109cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 189cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The facility has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 136cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Wet Change Village - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located within the wet change village on the lower ground floor.
    • The distance from the lift is 100m.
    • The most accessible route to the changing room has step-free level access and manual doors.
    • There is step-free level access into the changing room.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 104cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
    • The dimensions of the changing room are 239cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it.
    • The lateral transfer space is 173cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 118cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 135cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head.
    • There is a flip-down shower seat.
    • The shower seat is 44cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Wet Change Village - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you exit the lift, within the wet change village on the lower ground floor.
    • The distance from the lift is 100m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 103cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 112cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 99cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 137cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Pool (Main Pool)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • There is an emergency alarm at poolside.
  • Lighting levels were even at the time of the survey.
  • Access into the water is via a ladder.
  • The pool is staffed at all times.
  • The following adaptations are available for disabled people: manual hoist, pool pod and submersible wheelchair.

Pool (Leisure Waters)

  • This is an indoor swimming pool with waterslides.
  • The following areas have step-free access via ramps or slopes: all slides.
  • The following areas have stepped access: the Jacuzzis and various pieces of equipment.
  • Access throughout this area may include slippery surfaces.
  • Seating available around the pool includes: benches.
  • The seating is fixed.
  • There is an emergency alarm at poolside.
  • Lighting levels were even at the time of the survey.
  • Guests get into the water by dropping directly in from the side of the pool.
  • The pool is staffed at all times.
  • The following adaptations are available for disabled people: manual hoist and submersible wheelchair.
  • Additional facilities include: jacuzzis and children's pools.
  • The 2 jacuzzis are accessed via 5 steps with handrails on both sides.

Toilet with Adaptations (Football Changing - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the right as you enter the football changing area on the lower ground floor.
    • The distance from the alternative lift is 8m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 101cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 194cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Access To (All Weather Pitches)

  • All outdoor pitches are located to the right of the car park/main building.
  • The distance from the nearest Blue Badge parking bay is 10m.
  • The most accessible route has a slight ramp or slope.
  • There is written text and no signage on or near the entrance.
  • There are double manual gates which open away from you.
  • The locked gate can be opened on request.
  • The width of the opening is 145cm.
  • The gates have a low visual contrast.
  • There are a second set of double manual gates which open towards you.
  • The locked gate can be opened on request.
  • The width of the opening is 145cm.
  • The second set of gates have a low visual contrast.

Outdoor Spaces (All Weather Pitches)

  • Outdoor areas consist of rubber tarmac and artificial grass.
  • There is step-free level access throughout all areas.