Access Guide
Introduction
- Services / facilities within the building include Community Advise Ards and North Downs, which are located on the ground floor.
- Services / facilities within the grounds include Hamilton Road Community Hub.
- Hamilton Road Community Hub link (new tab) - click here.
-
Comments
View
- This venue shares facilities with Hamilton Road Community Hub.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
-
Comments
View
- Drop-in sessions are 10:00-12.30 Monday to Friday.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bangor.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 362cm x 475cm (11ft 11in x 15ft 7in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- The photographs show the parking at Hamilton Road Community Hub.
- This car park is free for standard and Blue Badge holders if they are visiting the venue.
- Please note, Mill Road public car park is behind the venue.
- This car park has 2 Blue Badge bays which are 600cm in width by 433cm in length.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located to the side of the building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the door opening is 90cm.
Reception
- The desk/counter is 11m (12yd 1in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is not a hearing assistance system.
- The hearing assistance system is not signed.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
-
Comments
View
- Photographs 1 and 2 show the meeting rooms.
- There are 5 meeting rooms available.
- The doors for rooms 1-4 open towards you (pull).
- The width of the doors is 85cm.
- The door for room 5 opens away from you (push).
- The width of the door is 90cm.
- Photograph 3 shows the doorway to the toilets.
- The door opens away from you (push) and to a width of 89cm.
Standard Toilet(s) (Ground Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located at the rear of the building.
- The female and male toilets are approximately 8m (8yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the first and second floors.
- The shared toilet(s) is/are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
-
Comments
View
- The first and second floor standard shared toilets have an alarm.
- These are not functional as they are tied up out of reach, more than 10cm off the floor.
Accessible Toilet (Ground Floor)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the reception area.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 148cm x 196cm (4ft 10in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 51cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 102cm (3ft 4in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 101cm (3ft 4in).
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.