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Cockle Row Cottages / Groomsport Local Information Office

The Harbour, Main Street, Groomsport, Co. Down, BT19 6JR

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the main cottage, between the two rooms.
    • Access throughout may include uneven surfaces and narrow walkways.
    • There are no toilet facilities.
    • There is a toilet block within 200 metres in the Groomsport Car Park for public use.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Documents are available in the following formats: Braille (on request), large print, different languages and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Harbour Road.
    • The name of the car park is Groomsport Car Park and Garden.
    • Designated Blue Badge parking bays are available in the car park.
    • There are 3 Blue Badge bays which are 228cm x 450cm and have a hatched zone to one side and the rear 131cm wide.
      This public car park is free for all users.

Entrance (Museum)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 65cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.

Exhibition Space (Museum)

  • The museum is indoors.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the rear room.
  • Access throughout may include uneven surfaces and narrow walkways.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Display information includes: pictorial and information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Touch tours are available.
  • Areas with stepped access only can be experienced by visitors via an information booklet.
  • Wayfinding signage is not provided throughout the tour.

Entrance (Local Information Office / Gift Shop)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 75cm.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Reception (Local Information Office / Gift Shop)

  • The reception is located immediately ahead as you enter.
  • The distance from the entrance is 1m.
  • The most accessible route to reception has uneven surfaces.
  • There is step-free level access to reception.
  • The height of the reception desk is 104cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: stools.

Getting Around (Local Information Office/Gift Shop)

  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Seating available in the walkways includes: stools.
  • Lighting levels were even at the time of the survey.
  • At the time of survey (February 2025), there were storm shutters on the windows making the venue look darker than normal.