Access Guide
Overview
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About
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- Facilities available in the venue include: halls, meeting rooms and kitchen facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Bangor Bus & Rail Centre.
- The nearest bus station is Bangor Bus & Rail Centre.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and automatic doors.
- Ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language Interpreters can be requested prior to your visit.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio commentary.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located through to the left as you enter.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located through to the left as you enter.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located through to the left as you enter, within the toilet with adaptations.
Parking
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Car Park
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- The car park is located at the side of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 465cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 30m from the entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with a handrail on the left going up.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- There is a push pad at a height of 100cm.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 90cm.
- The external push pad was not working at the time of survey in February 2026.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and automatic doors.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located through to the rear right of the building.
- The distance from the entrance is 30m.
- The most accessible route to the lift has step-free level access and automatic doors.
- Ground and first floors are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 96cm (width) x 133cm (depth).
- The internal lift control buttons have tactile markings, Braille markings, a high visual contrast and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located on the right as you enter.
- Ground and first floors can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are clearly marked and have a handrail on the left going down.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There is a second staircase nearer the lift which offers handrails on both sides.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located through to the left of the building.
- The distance from the entrance is 15m.
- The most accessible route to the toilet has automatic doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 189cm (width) x 205cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 112cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 79cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
