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Londonderry Park Sports Pavilion

Portaferry Road, Newtownards, Newtownards, BT23 8SG

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Access Guide

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Overview

  • About View
    • Facilities available in the venue include: multiple adapted and standard toilets/showers/changing rooms, Ards CryoSpa, two function rooms with kitchens, multiple outdoor sports and football pitches.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • The ground and first floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor, just off reception and on the first floor, just around the corner from the lift.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located on the ground floor, within the standard toilet.
    • The male and female step-free toilet facilities are located on the ground floor, just off reception and on the first floor, just around the corner from the lift.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located on the ground floor, along both corridors.
    • Parent and baby changing facilities are located within the ground floor toilets with adaptations.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located on the ground floor within the toilets with adaptations and in each changing room.
    • Standard shower facilities are located on the ground floor within each changing room.

Parking

  • Car Park View
    • The car park is located to the front and left side of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 475cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 6m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 290cm (width) x 476cm (depth).
    • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • The charging points designated for Blue Badge holders require tap and pay (contactless payment).
    • The nearest Blue Badge charging point is 50m from the main entrance.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 114cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 140cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located immediately to the left as you enter via the main entrance.
  • The distance from the main entrance is 2m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 104cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs and benches.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: armchairs and benches.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Toilet with Adaptations (Ground Floor - Reception - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight ahead from the main entrance, on the right.
    • The distance from the main entrance is 15m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 242cm (width) x 261cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 178cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 154cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 170cm from the floor.
    • The height of the baby change facility when in use is 80cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • A similar facility with left hand transfer is available next to this facility.

Shower with Adaptations (Ground Floor - Reception - Toilet with Adaptations Right Hand Transfer)

  • Location and Access View
    • The shower surveyed is located straight ahead from the main entrance, on the right, within the toilet with adaptations.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • There is a grab rail and dropdown rails for the shower.
    • The grab rail has a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
    • A shower with adaptations is available in the left hand transfer toilet with adaptations next to this facility.

Changing Room with Adaptations (Ground Floor - Female)

  • Location and Access View
    • The changing room surveyed is located ahead from the main entrance then down the corridor on the left .
    • The distance from the main entrance is 30m.
    • The most accessible route to the changing room has step-free level access and doors permanently held open.
    • There is step-free level access into the changing room.
    • There is pictorial, written text and numbered signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a changing table/bench, a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
    • The dimensions of the changing room are 375cm (width) x 490cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The changing room has a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 157cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a second door to enter all changing rooms with a width of 91cm.
      There are multiple similar female and male changing rooms available.

Room (Ground Floor - Function Room 1)

  • The room is located at the far end of the corridor, on the left after reception.
  • The distance from the main entrance is 30m.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 142cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

Kitchen (Ground Floor - Function Room 1)

  • The kitchen is located within function room 1 on the ground floor, at the end of the corridor to the left.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 90cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 84cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • Facilities within the kitchen include a fridge, a microwave and a kettle.
  • Lighting levels were even at the time of the survey.

Room (Ards CryoSpa)

  • The room is located down the left hand corridor from the main entrance and on the left.
  • The distance from the main entrance is 20m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 90cm.
  • The following areas have stepped access: the CryoSpa tub.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located straight ahead from the main entrance, just past reception, and on the right.
  • The distance from the main entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 109cm (width) x 191cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located straight ahead from the main entrance, just past reception, and on the right.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (First Floor - Function Room 2)

  • The room is located on the first floor, down the corridor to the left as you exit the lift.
  • The distance from the lift is 10m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 166cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and sofas.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor, through to the left from the lift .
    • The distance from the lift is 15m.
    • The most accessible route to the toilet has manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 92cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 159cm (width) x 213cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Outdoor Spaces

  • Location and Access View
    • The toilet surveyed is located on the first floor, to the left from the lift.
    • The distance from the lift is 15m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 92cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 158cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 79cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 101cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 93cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.