Access Guide
Overview
-
About
View
- Facilities available in the venue include: adapted and standard changing facilities and toilets, two fitness suites, a spin studio, a yoga studio, and a sports hall with multiple courts.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Holywood.
- The nearest bus station is Holywood Bus and Coach Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground and first floors can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is a portable hearing assistance system on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor, within the accessible changing room, down the corridor to the right of reception and on the left.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located on the ground floor, down the corridor to the right of reception, then on the left.
-
Changing Places and Changing Facilities
View
- The changing facilities which have adaptations are located on the ground floor, down the corridor to the right of reception, then on the left.
- Standard changing facilities are located on the ground floor, down the corridor to the right of reception, then on the left.
- Parent and baby changing facilities are located on the ground floor, within the accessible changing room, down the corridor to the right of reception, then on the left.
-
Washroom and Shower Facilities
View
- The shower facilities which have adaptations are located on the ground floor, in the accessible changing room, down the corridor to the right of reception, then on the left.
- Standard shower facilities are located on the ground floor, down the corridor to the right of reception, then on the left.
Parking
-
Car Park
View
- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 102cm.
- The nearest designated bay is 20m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for staff and visitors only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- Special tokens are required to exit the car park which can be obtained from the reception. The slot for the tokens is at a height of 110cm.
There are bollards with a gap of 152cm as you exit the car park on foot to approach the main entrance.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 167cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 164cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located straight ahead as you enter via the main entrance.
- The distance from the main entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 85cm.
- The reception has windows, glazed screens and patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
Seating Area
-
Location and Access
View
- The seating area is located off the corridor to the right of reception.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Right Hand Transfer)
-
Location and Access
View
- The changing room surveyed is located down the corridor to the right of reception, then on the left.
- The distance from the main entrance is 15m.
- The most accessible route to the changing room has step-free level access and doors permanently held open.
- There is step-free level access into the changing room.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower, a baby change table, a locker at a suitable height for a wheelchair user and a dry seat for changing.
- The dimensions of the changing room are 200cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 135cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right of the wash basin as you look at it.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 113cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The changing room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 83cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head.
- There is no shower seat.
- The shower controls are lever mixer.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Gym (Nirvana Fitness Suite)
- The gym is located down the corridor to the right of reception and straight ahead.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 85cm.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Twisel Sports Hall)
- The sports hall is located down the corridor to the right of reception, then on the right.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 154cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- The walls and floor have a low visual contrast.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Gym
- The gym is located down the corridor to the right of reception, turn left then it is on the left again.
- There is step-free level access into the gym.
- There is a single manual door with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 77cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the left of reception.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 110cm (width) x 147cm (depth).
- The internal lift control buttons have a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left of the reception.
- There are permanently held open doors to access the stairwell.
- The ground and first floors can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Studio Room)
- The room is located on the first floor, to the left as you exit the lift.
- The distance from the lift is 5m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 172cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
Room (Dunville Room / Room 1)
- The room is located on the first floor, through the doors ahead of the lift and on the left.
- The distance from the lift is 5m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: benches.
- The seating is fixed.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
