Access Guide
Overview
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About
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- Services available in the venue include: rooms and halls for hire, and kitchen facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Bangor Bus & Rail Centre.
- The nearest bus station is Bangor Bus & Rail Centre.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open and automatic doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and Makaton (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality training .
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located to the left as you enter, within the female and male standard toilets.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located to the left as you enter.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located to the left as you enter, within the male toilet with adaptations.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 300cm (width) x 475cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 100cm.
- The nearest designated bay is 10m from the entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 95cm.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The push pad for the automatic doors is at a height of 95cm.
- The width of the opening is 125cm.
- The second set of doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is step-free level access as you enter.
Reception
- The reception is located on the right as you enter.
- The distance from the entrance is 2m.
- There is step-free level access to the reception.
- The height of the reception desk is 91cm.
- There is not a lowered section at the desk.
- The reception has windows, glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and automatic doors.
- There is a high visual contrast between the walls and floor in all walkways.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests and sofas.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Male - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter, within the male standard toilets.
- The distance from the entrance is 15m.
- The most accessible route to the toilet has manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 90cm.
- The door has a sliding bolt lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 157cm from the floor.
- The height of the baby change facility when in use is 78cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
