Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Holywood.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Cultra.
Opening Times (March - September)
- Please contact the venue for details of opening times.
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Comments
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- The venue is closed on Mondays but opens on Northern Island Bank Holidays.
- Please contact the venue for details of Bank Holiday opening times.
Opening Times (October - February)
- The venue has seasonal opening times and please contact the venue for details of opening times.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
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Drop-off Point
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- There is not a designated drop off point.
Reception (Ticket Office)
- The reception desk is 5m (16ft 5in) from the designated parking.
- There is not level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are bright.
- There is not a hearing assistance system.
Level Change (Ticket Office)
- There is a steep slope leading from the ticket office to the town but this can be overcome by a moderate slope located at the end of the parking which leads to the town.
- The photo on the left shows the steep slope and the photo on the right shows the moderate slope.
Outside Access (Visitor Information Centre Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 120cm (3ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The door opening is 80cm (2ft 7in) wide.
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Comments
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- The second set of doors are push pad operated.
Level Change (Visitor Information Centre Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is portable.
- Please contact a member of staff.
- The width of the ramp or slope is 75cm (2ft 6in).
- There are steps to access this area / service.
- The steps are located at the entrance.
- The steps are located behind the bar.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- The ramp overcomes the steps.
Reception (Visitor Information Centre)
- The reception desk is 2m (6ft 7in) from the Visitor Information Centre Entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
Inside Access
- There is not level access to the service.
- This venue does play background music.
- Music is played depending on events.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Level Change (The Town)
- In some parts of the town the paths are cobbled. There are steps into some of the exhibit houses located throughout the town.
- There are some easy and moderate slopes located around the town.
Outside Access (Ballycultra Tea Room)
- This information is for the entrance located at the front of the Tea Room.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
Restaurant Bar Internal (Ballycultra Tea Room)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 2m (6ft 7in) from the main entrance.
- The distance between the floor and the lowest table is 62cm (2ft 0in).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
Standard Toilet(s) (Ballycultra Tea Room)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the side of the cafe.
- The female and male toilets are 4m (13ft 1in) from the Ballycultra Tea Room Entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Standard Toilet(s) (Tea Lane)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located along Tea Lane.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
Level Change (Tea Lane Standard Toilets)
- There are steps to access this area / service.
- The steps are located at the entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Standard Toilet(s) (Fishermans House)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located opposite the fishermans house.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the parenting room.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Toilet with Adaptations (Ballycultra Tea Room)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 5m (16ft 5in) from the ballycultra tearoom entrance.
- The accessible toilet is located at the side.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 210cm (6ft 7in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 76cm (2ft 6in) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Toilet with Adaptations (Fishermans House)
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is tactile, Braille and pictorial signage on or near the toilet door.
- The accessible toilet is located opposite the fishermans house.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 92cm (3ft 0in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 40cm (1ft 4in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 80cm (2ft 7in) high.
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
Related Access Guides
- Ulster Folk & Transport Museum - Cultra Manor link (new tab) - click here.
- Ulster Folk & Transport Museum - Rural Area link (new tab) - click here.
- Ulster Folk & Transport Museum - Rail and Road Galleries link (new tab) - click here.
- Ulster Folk & Transport Museum - Land, Sea and Sky Galleries link (new tab) - click here.
- Ulster Folk & Transport Museum - Learning Centre and Residential Centre link (new tab) - click here.