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Ashgrove Community Centre

156 Garvaghy Road, Portadown, Craigavon, BT62 1EZ

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Access Guide

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Overview

  • About View
    • This is a community centre.
    • Services available in the venue include: room hire and children's play rooms.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is an alternative entrance with double manual doors and a slight ramp to access at the left side of the venue.
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system on request.
    • British Sign Language interpreters can be provided on request.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: 3 yearly disability training awareness course.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located in the corridor at the far side of the main hall.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located on the right as you enter.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations on the corridor at the rear of the main hall.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located to the right of the venue.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance (Main Entrance)

  • This entrance is located at the front of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • There is a push pad at a height of 89cm.
  • The width of the opening is 99cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 86cm.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There may be background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Room (Committee Room)

  • The room is located on the right as you enter.
  • The distance from the main entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Main Hall)

  • The room is located on the left as you enter.
  • The distance from the main entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The doors open towards you.
  • The width of the opening is 144cm.
  • There is a push pad or push button to exit at a height of 90cm.
  • There is a push pad to open the doors on entering. This is 91cm from the floor.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (Play Room 2)

  • The room is located along the corridor at the rear of the building.
  • The distance from the main entrance is 62m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Kitchen

  • The kitchen is located ahead after entering via the main entrance.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 71cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • The work surface is 91cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 91cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge freezer, a dishwasher, a washing machine, a microwave and a toaster.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the corridor at the rear of the main hall.
    • The distance from the main entrance is 52m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 193cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 102cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 106cm and 140cm from the floor.
    • The height of the baby change facility when in use is 97cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.