Access Guide
Overview
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About
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- This is a community centre.
- Services available in the venue include: room hire.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking and a public car park nearby.
- The nearest parking is located opposite the venue.
- The nearest step-free train station is Portadown.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and Makaton (on request).
- The portable hearing loop was not operational at the time of the survey (12/01/26).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: 3 yearly Access Communications UK training and in-house disability training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located within the male and female standard toilets.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the male and female standard toilets.
- The male and female step-free standard toilet facilities are located on the right after entering the venue.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on the right after entering the venue.
Parking
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Car Park
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- The car park is located to the right of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 40m from main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located opposite the venue.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located at the front of the venue.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- There is a push pad at a height of 100cm.
- The width of the opening is 99cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 91cm.
- There is a second set of double manual doors, however one door is locked or bolted.
- The locked door can be opened on request.
- The second door is permanently held open.
- The width of the opening is 99cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is a push pad or push button to exit at a height of 102cm.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: stools.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable in some areas.
Room (Main Hall)
- The room is located on the left as you enter.
- The distance from the main entrance is 8m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 98cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
Kitchen (For Main Hall)
- The kitchen is located ahead after entering.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- The work surface is 92cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 83cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 92cm from the floor.
- A lowered hob is not available.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Room (Meeting Room 1)
- The room is located on the right after entering.
- The distance from the main entrance is 14m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Lift
- The lift surveyed is located on the left as you enter.
- The distance from the main entrance is 7m.
- The most accessible route to the lift has step-free level access.
- The floors 0 and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 110cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located on the right as you enter.
- The floors 0 and 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Studio)
- The room is located on the right as you exit the lift on the floor 1.
- The distance from the lift is 10m.
- The most accessible route to the room has step-free level access and a lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Parent and Baby Room / Feeding Room
- The room surveyed is located to the right after entering.
- The distance from the main entrance is 18m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 87cm.
- There is a wash basin in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Floor 0 - Female Toilets - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right after entering in the female standard toilets.
- The distance from the main entrance is 21m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- The door to the female toilet area does have signage, but the door to the toilet cubicle with adaptations within the toilet area does not have signage.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 79cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 151cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 78cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 175cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Floor 0 - Male Toilets - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right after entering in the male standard toilets.
- The distance from the main entrance is 20m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- The door to the male toilet area does have signage, but the door to the toilet cubicle with adaptations within the toilet area does not have signage.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 80cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 151cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There is one coat hook.
- The coat hook is 176cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
