Access Guide
Overview
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About
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- The venue is a conference and function centre.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Portadown Station.
- This station has step-free access.
- The nearest bus station is Craigavon.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is 1 other entrance.
- There is step-free access via slope at the other entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- There are automatic doors, which are push pad activated, along circulation routes.
- The basement, ground, first, stage and back stage floors can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request), different languages (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located in the conference centre on the ground and first floors and in the civic offices on the ground floor.
- All toilets with adaptations have a right hand transfer space.
- Female and male step-free standard toilet facilities are located in the conference centre on the ground and first floors and in the civic offices.
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Changing Facilities
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- Changing facilities with adaptations are located in the backstage area, basement level.
- Parent and baby changing facilities are located to the left of the conference centre entrance.
Parking
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Car Park
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- The car park is located to the front and side of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 235cm (width) x 477cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 22m from the conference centre entrance.
- The most accessible route from the Blue Badge parking has a slight slope.
- This route has bollards.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Conference Centre Entrance
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 168cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 166cm.
- The doors have a low colour contrast.
Conference Centre Reception
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Location
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- The reception is located to the right of the conference centre entrance.
- The distance from the conference centre entrance is 9m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs.
- Furniture available in this area includes: high tables.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways, this may include the use of a lift.
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Circulation
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- There are automatic doors, which are push pad activated, along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: armchairs and sofas.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left of the conference centre entrance.
- The distance from the conference centre entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 159cm (width) x 204cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 74cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 102cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 138cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Conference Centre)
- The room is located to the left of the conference centre entrance.
- The distance from the conference centre entrance is 17m.
- The most accessible route to the room has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 96cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 89cm.
- There is also a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
- The wash basin has a sensor tap.
- The room has a nappy/incontinence items bin.
- Seating available in this room includes: chairs with armrests.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Lift (Conference Centre)
- The lift surveyed is located to the left of the conference centre entrance.
- The distance from the conference centre entrance is 10m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The control buttons have a low colour contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 92cm.
- The internal dimensions of the lift are 110cm (width) x 144cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Council Chamber (First Floor)
- The room is located on the first floor.
- The distance from the lift is 22m.
- The most accessible route to the room has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 103cm.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 89cm.
- The doors have a high colour contrast.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: long tables.
- The tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Lift (Platform - Council Chamber)
- The lift surveyed is located on the left hand side of the chamber.
- The distance from the accessible council chamber entrance is 2m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is a platform lift.
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Platform Lift
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- The council chamber seating area can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 230kg.
- The internal dimensions of the lift are 80cm (width) x 145cm (depth).
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
Stairs
- The stairs are located ahead from the conference centre entrance and to the left.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Lift (Backstage Conference Centre)
- The lift surveyed is located on the grounf floor in the back stage area.
- The distance from the conference centre entrance is 31m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
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Standard Lift
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- The ground floor, stage level and basement can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 140cm (width) x 136cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Office Reception Entrance
- This entrance is located at the front of building on the left.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 158cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 154cm.
- The doors have a low colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Office Reception
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Location
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- The reception is located ahead from the office reception entrance.
- The distance from the office reception entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 83cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
Toilet with Adaptations
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Location
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- The toilet surveyed is located on the basement floor.
- The distance from the lift is 7m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 96cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 250cm (width) x 245cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 150cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 103cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 153cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There is a grab rail for the shower.
- The grab rail for the shower has a medium colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a varying colour contrast.
