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Craigavon Civic & Conference Centre

66 Lakeview Road, Craigavon, BT64 1AL

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Access Guide

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Overview

  • About View
    • The venue is a conference and function centre.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is 1 other entrance.
    • There is step-free access via slope at the other entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • There are automatic doors, which are push pad activated, along circulation routes.
    • The basement, ground, first, stage and back stage floors can be accessed via a standard lift.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • The alternative formats documents can be provided in include: Braille (on request), large print (on request), different languages (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located in the conference centre on the ground and first floors and in the civic offices on the ground floor.
    • All toilets with adaptations have a right hand transfer space.
    • Female and male step-free standard toilet facilities are located in the conference centre on the ground and first floors and in the civic offices.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the backstage area, basement level.
    • Parent and baby changing facilities are located to the left of the conference centre entrance.

Parking

  • Car Park View
    • The car park is located to the front and side of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 477cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 22m from the conference centre entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • This route has bollards.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Conference Centre Entrance

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 168cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 166cm.
  • The doors have a low colour contrast.

Conference Centre Reception

  • Location View
    • The reception is located to the right of the conference centre entrance.
    • The distance from the conference centre entrance is 9m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs.
    • Furniture available in this area includes: high tables.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of walkways, this may include the use of a lift.
  • Circulation View
    • There are automatic doors, which are push pad activated, along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: armchairs and sofas.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left of the conference centre entrance.
    • The distance from the conference centre entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is an automatic door, which is push pad activated, along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 159cm (width) x 204cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 102cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 138cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Conference Centre)

  • The room is located to the left of the conference centre entrance.
  • The distance from the conference centre entrance is 17m.
  • The most accessible route to the room has step-free level access.
  • There is an automatic door, which is push pad activated, along the most accessible route.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 96cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 89cm.
  • There is also a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
  • The wash basin has a sensor tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in this room includes: chairs with armrests.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.

Lift (Conference Centre)

  • The lift surveyed is located to the left of the conference centre entrance.
  • The distance from the conference centre entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The control buttons have a low colour contrast.
    • None of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 92cm.
    • The internal dimensions of the lift are 110cm (width) x 144cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Council Chamber (First Floor)

  • The room is located on the first floor.
  • The distance from the lift is 22m.
  • The most accessible route to the room has step-free level access.
  • There is an automatic door, which is push pad activated, along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a key fob/card reader at a height of 103cm.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 89cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: long tables.
  • The tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Lift (Platform - Council Chamber)

  • The lift surveyed is located on the left hand side of the chamber.
  • The distance from the accessible council chamber entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This lift is a platform lift.
  • Platform Lift View
    • The council chamber seating area can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 230kg.
    • The internal dimensions of the lift are 80cm (width) x 145cm (depth).
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.

Stairs

  • The stairs are located ahead from the conference centre entrance and to the left.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Lift (Backstage Conference Centre)

  • The lift surveyed is located on the grounf floor in the back stage area.
  • The distance from the conference centre entrance is 31m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • Standard Lift View
    • The ground floor, stage level and basement can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 140cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.

Office Reception Entrance

  • This entrance is located at the front of building on the left.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 158cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 154cm.
  • The doors have a low colour contrast.
  • There is step-free access via a slope as you enter.
  • The slope has a slight gradient.

Office Reception

  • Location View
    • The reception is located ahead from the office reception entrance.
    • The distance from the office reception entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 83cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: sofas.

Toilet with Adaptations

  • Location View
    • The toilet surveyed is located on the basement floor.
    • The distance from the lift is 7m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 96cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 250cm (width) x 245cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 150cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 103cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 153cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a medium colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a varying colour contrast.