Access Guide
Overview
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About
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- This is a community centre.
- Services available in the venue include: room hire and a pre-school learning and play area.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Portadown.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: Braille (on request), large print (on request) and Makaton (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: 3 yearly Access Communications UK training and in-house disability training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located in the male and female standard toilets and in the pre-school area.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located along the corridor opposite the main entrance.
- The shared step-free standard toilet facilities are located in the pre-school area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the male and female standard toilets and in the pre-school area.
Parking
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Car Park
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- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 10m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the venue.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door is permanently held open.
- The width of the opening is 112cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 106cm.
- There is a second single manual door.
- The second door is permanently held open.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is a push pad or push button to exit at a height of 103cm.
- At the time of the survey the automatic mechanism on the outer door was broken and awaiting repair.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and doors permanently held open.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: stools.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Seating Area
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Location and Access
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- The seating area is located to the left after entering the venue.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors open by sliding.
- The width of the opening is 331cm.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
Room (Studio - Meeting Room 1)
- The room is located on the right as you enter.
- The distance from the main entrance is 8m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 96cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Main Hall)
- The room is located ahead and slightly to the right after entering.
- The distance from the main entrance is 13m.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 196cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Kitchen (For Main Hall)
- The kitchen is located on the right as you enter.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- The work surface is 91cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 84cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 91cm from the floor.
- A lowered hob is not available.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a dishwasher, a microwave and a kettle.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
Area (Pre-School)
- The pre-school area is located at the end of the corridor opposite the main entrance.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 86cm.
- Facilities available in this area include: various pre-school child activities.
- There is step-free level access throughout the area.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, sofas and benches.
- Furniture available in this area includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Female Toilets - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located within the female standard toilets area.
- The distance from the main entrance is 19m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- The door to the female toilet area does have signage, but the door to the cubicle with adaptations within the toilet area does not have any signage.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 80cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 151cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 105cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 95cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- The baby change facility is just outside the cubicle in the female standard toilet.
- There is a similar toilet with adaptations within the male standard toilets.
