Access Guide
Overview
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About
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- There is a caravan and camping site located at the marina.
- The following is available here: a café, exhibits, a grassed play area, a playground, trails, a visitor centre and woodland.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lurgan Station.
- This station has step-free access.
- The nearest bus station is Lurgan .
- This bus station does not have step-free access.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab).
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Getting Around
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- The following areas have stepped access: the rear of the Galley Café.
- The following areas have step-free access via slopes: access to the glamping pods.
- Circulation routes around the site consist of: surfaced footpaths and trails.
- Some resting areas are available along circulation routes.
- Wayfinding signage is provided.
- Map boards are provided.
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Getting Help and Assistance
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- The alternative formats documents can be provided in include: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located at the discovery centre, the Galley Café and the caravan and camping site .
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located at the discovery centre, and in the reception of the caravan and camping site.
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Changing Facilities
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- Standard changing facilities are located within the toilet and shower block.
- Parent and baby changing facilities are located within the toilet with adaptations in the discovery centre, the reception and at the caravan and camping site toilet and shower block.
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Washroom and Shower Facilities
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- Standard washroom facilities are located within the caravan and camping site toilet and shower block.
- Shower facilities with adaptations are located within the toilets with adaptations at the caravan and camping site.
- Standard shower facilities are located within the caravan and camping site toilet and shower block.
Parking (Discovery Centre)
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Car Park
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- The car park is located to the front of the discovery centre .
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 305cm (width) x 420cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 28m from the discovery centre entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 450cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- Payment can be made with a credit/debit card (contactless).
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Drop-off Point
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- There is not a designated drop-off point available.
Access To The Discovery Centre
- The Discovery Centre is located at the end of the Oxford Island access road, to the right before the car park on the left.
- View information on Lough Neagh Discovery Centre (opens new tab).
- The distance from the nearest Blue Badge bay is 26m.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the entrance.
- There is step-free level access to enter.
- There are double automatic doors.
- The doors open towards you.
- The width of the opening is 79cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 84cm.
- The doors have a low colour contrast.
Reception (Discovery Centre)
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Location
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- The reception is located ahead from the entrance.
- The distance from the entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
Eating and Drinking (Loughside Café)
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 82cm.
- The doors have a medium colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The payment counter was surveyed.
- The counter is located to the right of the entrance.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 90cm.
- The payment machine is moveable.
- The height of the tray rail is 83cm.
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Service
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- This area also has colleagues who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables and picnic tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Discovery Centre)
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About
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- The following is available in this area: a playground, woodland, walkways and a café.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: tarmac.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There is wayfinding signage in this area.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout all areas.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 99cm.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, climbing and balancing.
- Routes around the play equipment are firm and even.
- Routes around the play equipment are at least 150cm wide.
Toilet with Adaptations (Discovery Centre - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right of reception.
- The distance from the entrance is 11m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a locking handle.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 149cm (width) x 229cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 107cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 159cm from the floor.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Parking (Caravan and Camping Site)
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Car Park
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- The car park is located to the front of the Caravan and Camping Site reception building.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are not signposted or marked.
- The nearest designated bay is 8m from the reception building entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Access To Camping Reception Building
- The reception building is located to the right of the vehicular entrance to the caravan site.
- View information on Lough Neagh Discovery Centre and Kinnego Marina Caravan and Camping Site (opens new tab).
- View information on opening times.
- The distance from the designated parking bay is 8m.
- The most accessible route has step-free level access.
- This route has bollards.
- There is written text signage on or near the entrance.
- There is step-free level access to enter.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 82cm.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 86cm.
- The doors have a low colour contrast.
Reception (Caravan and Camping Site)
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Location
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- The reception is located on the right on entering the reception building.
- The distance from from the entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 107cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
- Furniture available in this area includes: tables.
Access To The Galley Café
- The Galley Café is located on the right hand side of the reception building .
- View information on Lough Neagh Discovery Centre and Kinnego Marina Caravan and Camping Site (opens new tab).
- The distance from the car park is 26m.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has bollards.
- There is no signage on or near the entrance.
- There is step-free level access to enter.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Eating and Drinking (The Galley Café)
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Location and Access
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- There is step-free level access into this area.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 75cm.
- The door has a medium colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located ahead and to the right from the entrance.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 75cm.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: menu boards.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy and vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
View
- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables and picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Camping and Caravanning (Kinnego Marina)
- There are 22 pitches available.
- There is step-free level access into the pitch area.
- There is open access.
- There are fixed barriers at the pitch area.
- The maximum width between the barriers is 295cm.
- Pitch areas consist of concrete.
- There are surfaced footpaths in some areas.
- Surfaced footpaths consist of: tarmac.
- Parking areas are available.
- Electric hook-up points are available which are between 75cm and 120cm from ground level.
- The access road around the site does not have designated crossing points.
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Amenities and Facilities
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- The following facilities are available: showers with adaptations and toilets with adaptations.
- The following facilities have step-free access: the toilet block, the showers, a drinking water tap, the water disposal and the waste bins.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: the laundry room, the glamping pods.
- There is a push drinking water tap.
- The drinking water tap is 94cm from the floor.
- There is a sink at a height of 95cm from the floor.
- The sink has push taps.
Outdoor Spaces (Caravan and Camping Site)
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About
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- The following is available in this area: a playground and a café.
- Additional facilities in this area include: a marina.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: tarmac, block paving, rubber matting and decking.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There is wayfinding signage in this area.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout all areas.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 103cm.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, rotating, climbing and sensory (visual, audible, or tactile).
- Routes around the play equipment are firm and even.
- The majority of routes around the play equipment are at least 150cm wide.
Toilet with Adaptations (Caravan and Camping Site Reception - Right Hand Transfer)
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Location
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- The toilet surveyed is located ahead and to the left of the reception entrance.
- The distance from the reception entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 234cm (width) x 250cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 154cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 117cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 151cm from the floor.
- The height of the baby change facility when in use is 98cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 44cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There is a dropdown rail for the shower.
- The dropdown rail for the shower has a high colour contrast.
Toilet with Adaptations (Caravan and Camping Site - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right of the caravan site vehicular entrance.
- The distance from the vehicular entrance is 17m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is a 1cm step at the threshold.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 75cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 190cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 71cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is not a soap dispenser.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- There is a fixed shower head.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 47cm from the floor.
- There is a grab rail for the shower.
- The grab rail for the shower has a high colour contrast.
- There is a dropdown rail for the shower.
- The dropdown rail for the shower has a high colour contrast.
