Access Guide
Overview
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About
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- Facilities available in the venue include: two swimming pools, a relaxation suite, fitness suite, spinning room, sports halls, multipurpose room, soft play area, a café, sports pitches and meeting rooms for hire.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Portadown.
- The nearest bus station is Armagh.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- The ground and the first floor can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: a pool side wheelchair.
- Documents are available in the following formats: large print.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Parking
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Car Park
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- The car park is located to the front of the centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 13m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
Entrance (Main)
- This entrance is located to the front of the building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 120cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 120cm.
- The second set of doors have a low visual contrast.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located on the lower ground and ground floors.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located on the left hand corridor and on the lower ground floor within the dry changing area .
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located within the changing area with adaptations on the ground floor.
- The changing facilities which have adaptations are located within the changing area with adaptations on the ground floor.
- Standard changing facilities are located on the ground and lower ground floors.
- Parent and baby changing facilities are located in the changing area with adaptations on the ground floor, and the wet and dry standard changing areas.
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Washroom and Shower Facilities
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- Standard shower facilities are located within the wet and dry changing areas.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: poolside view gallery, wet change area to poolside and access to the training pool.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 109cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has a television and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Olympus Café)
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Location and Access
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- The Olympus Café is located to the left of reception.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
- The height of the tray rail is 75cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Lounge (Social Space)
- The lounge is located on the ground floor corridor left of the main entrance.
- There is step-free access via ramp into the lounge.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The width of the opening is 150cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs without armrests, armchairs, sofas, benches and stools.
- Furniture available in the lounge includes: tables, coffee tables and long tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no TV.
- Lighting levels were even at the time of the survey.
Area (Gulliver's Soft Play Area)
- This area is located off the right hand ground floor corridor and is 16m from the main entrance.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 92cm.
- There is a push pad or push button to exit at a height of 189cm.
- There is a door release button to enter this area at a height of 189cm.
- Facilities available in this area include: a ball pool and numerous soft climbing frames.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
- Though the door to this area is signed as being automatic, it is used as a manual door with door release buttons sited at such a height to prevent children accessing the buttons.
Pool
- This is an indoor swimming pool.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the smaller training pool.
- Access throughout this area may include slippery surfaces.
- Some flooring is patterned.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via a ladder.
- The ramp has handrails on both sides.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool has a lifeguard on duty at all times.
- The following adaptations are available for disabled people: manual hoist.
- Additional facilities include: a children's pool.
Area (Relaxation Suite)
- The area is accessed from poolside.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There is a single automatic door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 80cm.
- The area is accessed from poolside.
- This area has two Jacuzzi, each with handrails on both sides to aid stepping into them.
- There is a slight ramp with handrails at both sides leading to each jacuzzi.
- There is a sauna and steam room.
- There is a shower with adaptations and a standard shower available in this area.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the two jacuzzi.
- The following areas have stepped access: access into the two jacuzzi.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: benches.
- The seating is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Lift (Platform to GP Referral - Spinning)
- The lift surveyed is located on the right hand corridor.
- This lift is a platform lift.
- The distance from the main entrance is 39m.
- The most accessible route to the lift has step-free level access.
- The ground and lower ground floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 101cm.
- The internal dimensions of the lift are 107cm (width) x 143cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Lift (Right Hand Corridor)
- The lift surveyed is located on the right hand corridor.
- The distance from the main entrance is 23m.
- The most accessible route to the lift has step-free level access.
- The lower ground and ground floor are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 107cm (width) x 137cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There is a similar lift which gives access to the fitness suite on the first floor, on the left corridor, beyond the viewing gallery.
Stairs (GP Referral - Spinning)
- The stairs surveyed are located on the left hand corridor.
- The ground and lower ground floor can be accessed by these stairs.
- There are 11 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There are similar set of stairs to the lower ground floor, located at the end of the left hand corridor and on the right hand corridor.
Room (GP Referral - Spinning )
- The room is located on the lower ground floor.
- The distance from the lift is 3m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- The access keypad is only activated by staff or the door will be held open.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 95cm.
- There is step-free level access throughout the room.
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Gym (Fitness Suite)
- The gym is located on the first floor .
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door is permanently held open.
- The width of the opening is 91cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Changing Area (Wet Changing Area)
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Changing Area
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- The male and female changing area were surveyed.
- The changing area is located on the ground floor, to the left of the main entrance.
- The distance from the main entrance is 38m.
- The most accessible route to the changing area has step-free level access.
- There is step-free level access into the changing area.
- The door opens outwards automatically via a push pad and has a high visual contrast.
- The width of the door opening is 105cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, a Changing Places facility, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 79cm.
- Lighting levels were even at the time of the survey.
- The shower with adaptations are located within the changing room with adaptations in this area.
- The baby changing facility is located within the toilet with adaptations in this area.
- There is a Changing Place facility located in a room within this area.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- There are grab rails and dropdown rails for the shower.
Changing Room with Adaptations (Within Wet Changing Area)
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Location and Access
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- The changing room surveyed is located within the changing area with adaptations.
- The distance from the wet changing area entrance is 10m.
- The most accessible route to the changing room has step-free level access and automatic doors.
- There is step-free level access into the changing room.
- There is Braille, tactile and pictorial signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Facilities available in the changing room include: a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 239cm (width) x 272cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a full length mirror.
- There is no shelf.
- The changing room has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 140cm and 150cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Places (Within Wet Changing Area)
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Location and Access
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- The Changing Places facility surveyed is located within the wet changing area.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the wet changing area entrance is 15m.
- The most accessible route to the Changing Places facility has step-free level access and automatic doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 97cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 272cm (width) x 407cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet.
- The transfer space on the right as you face the toilet is 81cm.
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 94cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 183cm.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 53cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 137cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is no emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The facility has a waste bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Within Wet Changing Area - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located within the wet changing area on the ground floor.
- The distance from the wet changing area entrance is 5m.
- The most accessible route to the toilet has step-free level access and automatic doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 96cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 181cm (width) x 295cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Within Dry Changing Area)
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Location and Access
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- The changing room surveyed is located on the lower ground floor, within the dry change area.
- The distance from dry change area entrance is 4m.
- The most accessible route to the changing room has step-free level access, a lift and automatic doors.
- There is step-free level access into the changing room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Facilities available in the changing room include: a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 238cm (width) x 217cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a full length mirror.
- There is no shelf.
- The changing room has no disposal facilities.
- There are multiple coat hooks.
- The coat hooks are 141cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is an adjacent changing room with adaptations which has a similar layout.
