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Portadown Town Hall

15 Edward Street, Portadown, BT62 3LX

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Access Guide

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Overview

  • About View
    • This is a Town Hall located in Portadown, County Armagh.
    • Services and facilities available in the venue include: a box office, main auditorium, minor hall, committee room, community development offices, toilet with adaptations and standard toilet facilities.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a steep slope at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the community development offices on the first floor and all standard seating in the auditorium (main hall).
    • Doors are held open along circulation routes.
    • The mezzanine floor and first floor (M and 1) can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a portable hearing assistance system.
    • The alternative formats documents can be provided in include: large print (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the ground floor, to the left beyond the reception desk as you enter the building.
    • The toilet with adaptations has no transfer space available.
    • Female and male step-free standard toilet facilities are located on the ground floor, to the left beyond the reception desk as you enter the building.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located to the rear of the building, off Edward Street.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 311cm (width) x 500cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 38m from the entrance.
    • The most accessible route from the Blue Badge parking has slight slopes.
  • Charges and Restrictions View
    • This car park is for staff and Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street standard parking is available.
    • Standard on street parking is available at the front of the building, on Edward Street.
    • There is a public car park located off Meadow Lane.
    • The name of the car park is Meadow Lane West Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the building, on Edward Street.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 144cm.
  • There is a key pad at a height of 105cm.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 127cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors, which are push pad activated.
  • The height of the push pad is 101cm.
  • The doors are permanently held open.
  • The width of the opening is 124cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a push pad or push button to exit at a height of 99cm.

Reception (Box Office)

  • Location View
    • The reception is located immediately on the left as you enter the building.
    • The distance from the entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 100cm.
    • There is not a lowered section at the desk.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • There is background noise in this area which varies depending on the function/event.
    • The flooring is patterned.
    • The flooring consists of deep pile carpet.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have stepped access: the community development offices on the first floor (accessed via 6 steps leading down from the lift).
  • Circulation View
    • Doors are held open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is deep pile carpet in some areas.
    • There is background noise in this area which varies depending on the function/event.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is not consistent throughout.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels vary due to the size of the space.

Lift

  • The lift surveyed is located on the ground floor, to the left beyond the reception desk and then on the right as you enter the building.
  • The distance from the entrance is 13m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, mezzanine and first floor (G, M and 1) can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 73cm.
    • The internal dimensions of the lift are 101cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs are located straight ahead as you enter the building.
  • The ground floor, mezzanine and first floor (G, M and 1) can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Theatre (Main Hall)

  • Theatre Information View
    • Advanced bookings are available.
    • Please visithttps://www.ticketsource.com/whats-on/portadown/portadown-town-hall to book tickets.
    • Concessions are available.
    • Concessions are usually available; however the nature of these will vary. Please contact the event organiser for more information.
    • Captioned performances are not available.
    • Signed performances are not available.
    • Signed performances may occasionally be available; please contact the event organiser.
    • Audio described performances are not available.
    • Audio described performances may occasionally be available; please contact the event organiser.
    • Autism friendly/relaxed performances are not available.
    • Autism friendly/relaxed performances may occasionally be available; please contact the event organiser.
    • Sensory friendly performances are not available.
    • Sensory friendly performances may occasionally be available; please contact the event organiser.
    • There is not a hearing assistance system.
    • View information on access performances and provisions (opens new tab) .
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access.
    • There are no doors to open along the most accessible route.
    • The most accessible route to a row of seating has a step.
    • The designated seating area is located immediately to the right as you enter the auditorium through the door adjacent to the lift on the mezzanine floor.
    • There is a very easy slope up into the auditorium at either entrance on the first floor. This gives access to the designated seating area for wheelchair users at the entrance on the left hand side (adjacent to the lift), and to the audio visual control box at the entrance on the right hand side. From here, there is stepped access to all rows of standard seating.
    • Seating available in the auditorium includes: flip-down seats with armrests and flip-down seats without armrests.

Toilet with Adaptations (Ground Floor - No Transfer Space)

  • Location View
    • The toilet surveyed is located on the ground floor, to the left beyond the reception desk and then on the right as you enter the building.
    • The distance from the entrance is 11m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 194cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the left as you face the toilet.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 133cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 137cm from the floor.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.