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Armagh City Hotel

2 Friary Road, Armagh, County Armagh, BT60 4FR

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2021.
  • There is not a member of staff available at the entrance.
  • There is a hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • The height of the hand sanitiser is 120cm.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Comments View
    • The Conference Centre is located on the lower ground floor of the Armagh City Hotel.
    • There are Syndicate / Boardrooms located on the ground floor of the hotel.
    • The Conference Centre can also be accessed from the hotel using either the stairs or the lift.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Armagh.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Portadown.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • Photograph 5 shows the main entrance from inside the venue.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the foyer.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • All the doors in the venue are at least 75cm wide, with some opening towards you and some away from you.
    • Some of the doors may be difficult to open.

Eating and Drinking (The Deli Bar)

  • The following information is for the café.
  • The café is located in the reception area.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 38cm (1ft 3in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Comments View
    • There are 9 clearly marked deep steps, with handrails both sides leading to an additional seating area.

Eating and Drinking (Friary Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located ahead and to the left as you enter from the main entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the main entrance.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is an a la carté menu.
  • Comments View
    • There are 3 deep unmarked steps with handrails both sides leading to extra seating.

Eating and Drinking (Callan Lounge)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the bar entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 104cm (3ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.
  • Comments View
    • There are various raised/lowered seating areas with medium/deep steps to additional seating.

Standard Toilet(s) (Callan Bar)

Level Change (Standard Toilets Callan Bar)

  • There are steps to access this area / service.
  • The steps are located leading from the bar entrance to the toilets.
  • There is / are 7 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Entrance (Conference Centre - Boardrooms / Syndicate Rooms - Internal Entrance)

  • This information is for the entrance located to the left of the hotel main entrance.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
    • This accessible toilet is located at the rear of the reception area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 163cm (4ft 11in x 5ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 65cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Standard Toilet(s) (Ground Floor)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the reception area.
  • There is/are 10 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the stairs and to the left of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1, 2, 3.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 136cm x 132cm (4ft 6in x 4ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • There are three similar lifts side by side.
    • Photograph 4 shows the lifts on the first floor.

Room

  • General Information View
    • The Tourist Board rating is 3 Star.
    • There are 90 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 85 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 5 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 11m (12yd 1in) from the lift.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 201.
    • The width of the door is 78cm (2ft 7in).
    • The height of the bed is 64cm (2ft 1in).
    • The measurement between the bed base and floor is 4cm (2in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 80cm (2ft 7in).
    • The door opens by sliding.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 170cm x 228cm (5ft 7in x 7ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 48cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 77cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip-down.
    • The flip-down or fixed seat height is 47cm (1ft 7in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • Lighting levels in the room are moderate to good.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the dropdown rails and wall is good.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels in the ensuite are moderate to good.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
    • Vibrating fire alarms are available from reception.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 3.
    • The number of accessible rooms with wheel in showers is 2.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Entrance (Conference Centre - Internal Entrance)

  • This information is for the entrance located on the lower ground floor, to the left as you exit the lift.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.
  • Comments View
    • There is an identical set of double doors to the left.

Accessible Toilet (Lower Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • This accessible toilet is located ahead and to the left as you exit the lift on the lower ground floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 185cm x 220cm (6ft 1in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 95cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Standard Toilet(s) (Lower Ground Floor)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park area.