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Portadown Town Hall

15 Edward Street, Portadown, Craigavon, County Armagh, BT62 3LX

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Access Guide

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Introduction

  • Services / facilities within the building include a room for hire on the ground floor and meeting rooms and a theatre on the first floor.
  • Comments View
    • Access symbols awarded refer to ground floor services only due to the lift door width being 74cm.
    • Performances at the theatre are staged by local community groups and societies.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Portadown.

Opening Times (Town Hall)

  • Monday 08:30 - 22:00.
  • Tuesday 08:30 - 22:00.
  • Wednesday 08:30 - 22:00.
  • Thursday 08:30 - 22:00.
  • Friday 08:30 - 22:00.
  • Saturday 08:30 - 22:00.
  • Sunday 08:30 - 22:00.

Opening Times (Theatre)

  • Opening times do vary depending on performances.

Parking (Staff and Blue Badge Holders)

  • The venue does have its own car park.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 370cm (8ft 2in x 12ft 2in).
    • The nearest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • Parking in the town hall car park is for staff and Blue Badge Holders only.
    • There is a public car park in Meadow Lane West.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There is an intercom.
  • The height of the intercom is 154cm (5ft 1in).
  • The main door(s) open(s) away from you (push).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 128cm (4ft 2in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 130cm (4ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

Reception (Box Office)

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • The reception counter is only used when there are shows on in the theatre.
    • The is a bell at the counter to contact town hall staff.
    • The bell is 110cm high.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the theatre.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are 2 kitchens that are available when hiring any of the rooms.
    • The kitchens are on both the ground and first floors.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Level Change (Additional Meeting Rooms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the top of the main staircase, to the left.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There are 15+ clearly marked steps up from the ground floor with a handrail on the left to this area if preferred.

Lift

  • There is a lift for public use.
  • The lift is located to the left of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 74cm (2ft 5in).
  • The dimensions of the lift are 112cm x 154cm (3ft 8in x 5ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in at the rear of the theatre.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit next to you.
  • It is 4m (4yd 1ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • The rows suitable for hearing loops are all rows.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The door to the theatre is single and heavy.
    • The door opens towards you (pull).
    • The door is 90cm wide.
    • There are various level changes within the theatre.
    • The steps are medium height and are clearly marked with handrails either on the left or right.
    • The tiered seating can be removed from the theatre according to the event
    • There is level access to the theatre by the lift to a lowered floor level.
    • Access to the accessible toilet is via the lift.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 195cm (4ft 7in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 73cm (2ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 127cm (4ft 2in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left of reception.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the left of reception.
    • The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park area.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).