Access Guide
Introduction
- Services / facilities within the building include a room for hire on the ground floor and meeting rooms and a theatre on the first floor.
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Comments
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- Access symbols awarded refer to ground floor services only due to the lift door width being 74cm.
- Performances at the theatre are staged by local community groups and societies.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Portadown.
Opening Times (Town Hall)
- Monday 08:30 - 22:00.
- Tuesday 08:30 - 22:00.
- Wednesday 08:30 - 22:00.
- Thursday 08:30 - 22:00.
- Friday 08:30 - 22:00.
- Saturday 08:30 - 22:00.
- Sunday 08:30 - 22:00.
Opening Times (Theatre)
- Opening times do vary depending on performances.
Parking (Staff and Blue Badge Holders)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for Blue Badge holders.
- The car park is located at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 250cm x 370cm (8ft 2in x 12ft 2in).
- The nearest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Parking in the town hall car park is for staff and Blue Badge Holders only.
- There is a public car park in Meadow Lane West.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- There is an intercom.
- The height of the intercom is 154cm (5ft 1in).
- The main door(s) open(s) away from you (push).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 128cm (4ft 2in).
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception (Box Office)
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
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Comments
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- The reception counter is only used when there are shows on in the theatre.
- The is a bell at the counter to contact town hall staff.
- The bell is 110cm high.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the theatre.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- There are 2 kitchens that are available when hiring any of the rooms.
- The kitchens are on both the ground and first floors.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Level Change (Additional Meeting Rooms)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the top of the main staircase, to the left.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are 15+ clearly marked steps up from the ground floor with a handrail on the left to this area if preferred.
Lift
- There is a lift for public use.
- The lift is located to the left of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 74cm (2ft 5in).
- The dimensions of the lift are 112cm x 154cm (3ft 8in x 5ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in at the rear of the theatre.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit next to you.
- It is 4m (4yd 1ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- The rows suitable for hearing assistance systems are all rows.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- The door to the theatre is single and heavy.
- The door opens towards you (pull).
- The door is 90cm wide.
- There are various level changes within the theatre.
- The steps are medium height and are clearly marked with handrails either on the left or right.
- The tiered seating can be removed from the theatre according to the event
- There is level access to the theatre by the lift to a lowered floor level.
- Access to the accessible toilet is via the lift.
Outside Access (Front of the Theatre)
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Entrance
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- This information is for the entrance located to the side rear of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 158cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
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Comments
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- This ramp accesses the front of the theatre.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 140cm x 195cm (4ft 7in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 127cm (4ft 2in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the left of reception.
- The female toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the left of reception.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the car park area.
- A member of staff trained in BSL skills is not normally on duty.