Access Guide
Dealership Information (Autoparts)
- For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Autoparts Ayr branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- The branch has no magnifying glass and no signature guide.
- Documents can be provided in the following alternative formats: large print on request.
- There is not a hearing assistance system.
Public Transport and Parking
- There is not a bus stop within approximately 150m of the branch.
- The nearest train station is Newton-on-Ayr.
- The dealership has its own car park.
- The car park is located at the front of the branch.
- The car park type is open air/surface.
- Parking is free for all customers.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is 1 Blue Badge parking bay.
- Designated parking bays are clearly marked/signposted.
- There is no hatched zone.
- The nearest designated bay is 10m from the entrance.
- Clearly marked/signposted parent and child parking bays are not available.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
Entrance
- This information is for the entrance located at the front of the building, in the brick section between the large garage doors.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which opens away from you.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Parts)
- The reception point is located ahead as you enter.
- The reception point is approximately 8m (8yd 2ft) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 72cm.
- The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- There may be background noise here.
- The counter is not staffed, but there is a bell for attention.
- There is hard flooring in the reception area.
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Reception Seating Area
View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are armchairs and tables available in the reception area.
- There is not sufficient space for a wheelchair user to use the seating area.
Customer Lounge
- There is a customer lounge 5m from the entrance.
- There is step-free access to the customer lounge.
- There is hard flooring in this area.
- There may be background noise here.
- There is a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: no seating available.
- There is a self-service refreshment counter.
- Staff can bring food and/or drinks to customers.
- The height of the counter is 96cm.
- The counter does not have a clear knee recess.
- There is a vending machine, a water dispenser and a television.
- There is not an entertainment or activity area for children.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right as you enter.
- This accessible toilet is approximately 2m (2yd 7in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a sliding bolt.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Dimensions and Features
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- The dimensions of the accessible toilet are 170cm x 187cm (5ft 7in x 6ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm (3ft 1in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is no dropdown rail.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is high.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 91cm (2ft 12in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 132cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is high.
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Comments
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- There is a slope in the doorway where the flooring surface changes.
- There is a further toilet offering a dropdown rail in the female toilet of the internal preparations drop-off (photographs 9 - 12).
- Access to that area is via a member of staff.
Standard Toilet(s)
- Standard toilet facilities are not available.