Access Guide
Dealership Information
- For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Bristol Click & Collect branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- The branch has no magnifying glass and no signature guide.
- Documents can be provided in the following alternative formats: Braille on request and large print.
- There is not a hearing assistance system.
Public Transport and Parking
- There is not a bus stop within approximately 150m of the branch.
- The nearest train station is Parson Street.
- The dealership has its own car park.
- The car park is located to the front and side of the building.
- The car park type is open air/surface.
- Parking is free for all customers.
- There are no Blue Badge parking bays.
- Clearly marked/signposted parent and child parking bays are not available.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Rental Collection and Return
- The vehicle collection point can be found to the front and left hand side of the building.
- The route from the reception to the collection point is accessible to a wheelchair user with assistance.
- Assistance may be required due to uneven surfaces and ramps.
- The vehicle return point can be found to the front and left hand side of the building.
- The route from the vehicle return point to the reception is accessible to a wheelchair user with assistance.
- Assistance may be required due to uneven surfaces and ramps.
Entrance
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which opens away from you.
- The width of the door opening is 81cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- There is a ramp with a steep gradient and a width between 75cm and 150cm.
- The ramp does not have handrails.
- The ramp/slope is portable.
- Please contact a member of staff at reception for use of the portable ramp.
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- The step(s) is/are located at the threshold of the door.
- There is 1 step, which is unmarked, with no handrails.
- The height of the step(s) is/are between 15cm and 18cm.
Reception (Welcome Desk)
- The reception point is located to the left and straight ahead after you enter the building.
- The reception point is approximately 2m (2yd 7in) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 74cm.
- For writing and signing documents, there is sufficient space at the counter.
- There is no (or very little) background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
-
Reception
View
- There are mats on the floor that might be perceived as holes.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
