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Arnold Clark Bristol Click & Collect

Manheim Site, Ashton Vale Road, Ashton Vale, Bristol, BS3 2AZ

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Access Guide

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Dealership Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Bristol Click & Collect branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and no signature guide.
  • Documents can be provided in the following alternative formats: Braille on request and large print.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is not a bus stop within approximately 150m of the branch.
  • The nearest train station is Parson Street.
  • The dealership has its own car park.
  • The car park is located to the front and side of the building.
  • The car park type is open air/surface.
  • Parking is free for all customers.
  • There are no Blue Badge parking bays.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Rental Collection and Return

  • The vehicle collection point can be found to the front and left hand side of the building.
  • The route from the reception to the collection point is accessible to a wheelchair user with assistance.
  • Assistance may be required due to uneven surfaces and ramps.
  • The vehicle return point can be found to the front and left hand side of the building.
  • The route from the vehicle return point to the reception is accessible to a wheelchair user with assistance.
  • Assistance may be required due to uneven surfaces and ramps.

Entrance

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • There is a single manual door which opens away from you.
  • The width of the door opening is 81cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • There is a ramp with a steep gradient and a width between 75cm and 150cm.
    • The ramp does not have handrails.
    • The ramp/slope is portable.
    • Please contact a member of staff at reception for use of the portable ramp.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the threshold of the door.
    • There is 1 step, which is unmarked, with no handrails.
    • The height of the step(s) is/are between 15cm and 18cm.

Reception (Welcome Desk)

  • The reception point is located to the left and straight ahead after you enter the building.
  • The reception point is approximately 2m (2yd 7in) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 74cm.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is no (or very little) background noise here.
  • The counter is staffed.
  • There is hard flooring in the reception area.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.