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Arnold Clark Car & Van Rental Motherwell

Shields Road, Motherwell, North Lanarkshire, ML1 2LD

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Access Guide

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Dealership Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Motherwell Car & Van Rental branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and no signature guide.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Shieldmuir.
  • The dealership has its own car park.
  • The car park is located in front of the neighbouring Servicing & Repairs building.
  • The car park type is open air/surface.
  • Parking is free for all customers.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 3 Blue Badge parking bays.
  • Designated parking bays are clearly marked/signposted.
  • There is a hatched zone on one side only.
  • The hatched zone is at least 120cm.
  • The nearest designated bay is 135m from the entrance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park and a marked car park crossing point.

Rental Collection and Return

  • The vehicle collection point can be found in parking bays near the building.
  • The route from the reception to the collection point is accessible to a wheelchair user with assistance.
  • Assistance may be required due to ramps.
  • The vehicle return point can be found in parking bays near the building.
  • The route from the vehicle return point to the reception is accessible to a wheelchair user with assistance.
  • Assistance may be required due to ramps.

Entrance

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • There is a single manual door which opens away from you.
  • The width of the door opening is 84cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the entrance.
    • There is a ramp with a slight gradient and a width between 75cm and 150cm.
    • The ramp has a handrail on the right.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located leading up to the entrance.
    • There are 4 steps, which is unmarked, with handrails on both sides.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • Handrails are easy to grip and are at a recommended height.
    • Handrails cover the length of the flight of stairs and do not extend beyond the first and last step.
  • Lift View
    • There is also a shallow (4cm high) step in the doorway.

Reception

  • The reception point is located ahead as you enter.
  • The reception point is approximately 2m (2yd 7in) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 71cm.
  • The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is background noise here.
  • The counter is staffed.
  • There is low pile carpet in the reception area.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are chairs with armrests and chairs without armrests available in the reception area.
    • There is sufficient space for a wheelchair user to use the seating area.
    • There is a slight lip up from the entrance door mat to be aware of.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located within the neighbouring Arnold Clark Motorstore showroom.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the neighbouring Arnold Clark Servicing & Repairs building.