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Arnold Clark Car & Van Rental Sheffield

187 Burngreave Road, Sheffield, S3 9DL

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Access Guide

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Dealership Information (Car and Van Rentals))

  • For contact details, opening times, and services available in this branch, please click here to visit the Sheffield branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and no signature guide.
  • Documents can be provided in the following alternative formats: different languages.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Sheffield.
  • The dealership does not have its own car park.
  • There are no parking facilities available at the dealership.

Rental Collection and Return

  • The vehicle collection point can be found opposite the main entrance.
  • The route from the reception to the collection point is accessible to a wheelchair user with assistance.
  • Assistance may be required due to slopes and level changes with no dropped kerbs.
  • There is a slope at the entrance.
  • The vehicle return point can be found opposite the main entrance .
  • The route from the vehicle return point to the reception is accessible to a wheelchair user with assistance.
  • Assistance may be required due to slopes.
  • There is a slope directly before the entrance doors.

Entrance

  • This information is for the entrance located at the far right of the main building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • There are double manual doors which open towards you.
  • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located at the front of the door.
    • There is a slope with a steep gradient and a width of at least 150cm.

Reception (Welcome Desk - Car Hire)

  • The reception point is located just inside the entrance door.
  • The reception point is approximately 3m (3yd 10in) from the Main Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 113cm.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is no (or very little) background noise here.
  • The counter is staffed.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • There is hard flooring in the reception area.
  • Reception Seating Area View
    • There is not a seating area close to the reception point.
    • There is sufficient space for a wheelchair user to use the seating area.

Customer Lounge

  • There is a coffee machine.
  • There is no lounge but there is a coffee machine and a fridge with soft drinks, in the reception area.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located in the main reception.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 2m from the reception desk.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is no signage on or near the toilet door.