You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Chesterfield branch page on their website (opens in a new tab).
• For contact details, opening times, and services available in this branch, please click here to visit the Chesterfield Rental and Returns branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is not a bus stop within approximately 150m of the branch.
• The nearest train station is Chesterfield.
• The dealership has its own car park.
• The car park is located at the front of the branch.
• Parking is free for all customers.
• There are 2 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay are 290cm x 495cm and all bays are the same size.
• There is a hatched zone on one side and to the rear.
• The hatched zone is less than 120cm.
• The nearest designated bay is 10m from the the main entrance.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.

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• Dealership Car Park View
  • Blue Badge bays are not used for storage of stock vehicles.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are uneven.
• There are some marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is not room for wheelchair users to manoeuvre between cars in the forecourt.

You are on Entrance (Showroom Main, Accessible). Skip to the next section.

Entrance (Showroom Main, Accessible)

• This information is for the entrance located at the front centre of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 205cm.
• The second set of doors are double automatic doors which open by sliding.
• The width of the door opening is 205cm.

You are on Entrance (Secondary). Skip to the next section.

Entrance (Secondary)

• This information is for the entrance located at the front right of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double manual doors which open by sliding.
• The width of the door opening is 185cm.

You are on Entrance (Car and Van Rental). Skip to the next section.

Entrance (Car and Van Rental)

• This information is for the entrance located to the rear of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There is a single manual door which opens towards you.
• The width of the door opening is 90cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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• Ramp/Slope View
  • The ramp/slope is located at the door entrance on the outside.
  • There is a ramp with a slight gradient and a width less than 75cm.
  • The ramp has handrails on both sides.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
• Lift View
  • There are also two glass barriers either side of the entrance with chrome outer frame. These barriers are 128 cm apart.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception point is located directly in front of the entrance.
• The reception point is approximately 8m (8yd 2ft) from the Main Entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 103cm.
• There is not a low level counter at the recommended height for wheelchair users.
• For writing and signing documents, there is sufficient space at the counter.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• There is hard flooring in the reception area.

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• Reception View
  • There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.

You are on Showroom. Skip to the next section.

Showroom

• There is step-free access throughout the branch.
• The majority of walkways are over 150cm wide.
• There is not room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are often moved.
• No cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.
• There is flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Rental Collection and Return (Car and Van Rental). Skip to the next section.

Rental Collection and Return (Car and Van Rental)

• The vehicle collection point can be found at the rear of the building by the rental sales desk.
• The route from the reception to the collection point is accessible to a wheelchair user with assistance.
• Assistance may be required due to ramps.
• The vehicle return point can be found at the rear of the building.
• Assistance may be required due to ramps.
• View further information on collections and returns.
• The collection and return points are the same. Due to a manual door and slight ramp it is advised that an easier route would be via the showroom main entrance which has automatic double doors and level access.

You are on Sales Desks (Showroom). Skip to the next section.

Sales Desks (Showroom)

• There are more than 10 sales desks, and the nearest one is approximately 20m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests, chairs without armrests and tables which are accessible to wheelchair users.
• The height of the desk(s) is 74cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; There is a wooden panel that restricts the space under the desk.
• The counter does not have a hearing assistance system.

You are on Sales Desks (Car and Van Rental). Skip to the next section.

Sales Desks (Car and Van Rental)

• There are 2 sales desks, and the nearest one is approximately 5m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs without armrests and chairs with armrests.
• There are windows, TVs, glazed screens or mirrors at all desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 73cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; There is a wooden panel, which restricts the space under the desk.
• The counter does not have a hearing assistance system.

You are on Sales Desks (Click and Collect). Skip to the next section.

Sales Desks (Click and Collect)

• There are 2 sales desks, and the nearest one is approximately 20m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests and chairs without armrests.
• The height of the desk(s) is 74cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; There is a wooden panel, which restricts the space under the desk.
• The counter does not have a hearing assistance system.

You are on Sales Desks (Servicing and Repairs). Skip to the next section.

Sales Desks (Servicing and Repairs)

• There are 3 sales desks, and the nearest one is approximately 30m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs without armrests and chairs with armrests.
• There are windows, TVs, glazed screens or mirrors at all desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 73cm.
• There is not sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; There is a wooden panel, which restricts the space under the desk.
• The counter does not have a hearing assistance system.

You are on Customer Lounge. Skip to the next section.

Customer Lounge

• There is a customer lounge 35m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There may be background noise here.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: high stools, sofas, tables which are accessible to wheelchair users, chairs with armrests, bench seats and chairs without armrests.
• The distance between the floor and the lowest table is 38cm.
• The distance between the floor and the highest table is 109cm.
• The surface height of the lowest table is 41cm.
• The surface height of the highest table is 112cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Team members can bring food and/or drinks to customers.
• The height of the counter is 96cm.
• The counter does not have a clear knee recess.
• There is a coffee machine and a television.
• There is an entertainment or activity area for children.
• There is a fridge with soft drinks.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the middle left of the showroom.
  • This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • The key is not a radar key.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is medium.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 66cm (2ft 2in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is low.
  • The lighting levels are good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 80cm (2ft 7in).
  • The contrast between the hand dryer and the wall is low.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 97cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The nearest standard toilet(s) is/are located to the left middle of the showroom.

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• Toilet Facilities View
  • The female and male toilets are located at the left middle of the showroom.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the Main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is medium.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.