Access Guide

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Dealership Information

For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark East Kilbride Service Centre branch page on their website (opens in a new tab).
The dealership has access to a live BSL interpreter via video call.
The branch has no magnifying glass and no signature guide.
There is not a hearing assistance system.

There is not a bus stop within approximately 150m of the branch.
The nearest train station is Hairmyres.
The dealership has its own car park.
The car park is located on the left as you face the building.
The car park type is open air/surface.
Parking is free for all customers.
There are no Blue Badge parking bays.
Clearly marked/signposted parent and child parking bays are not available.
The car park surface is tarmac.
The route from the car park to the entrance is accessible to a wheelchair user unaided.

This information is for the entrance located at the front of the building.
The entrance area/door is clearly signed.
There is stepped access at this entrance.
There is a canopy or recess which provides weather protection at this entrance.
There is a dark mat or floor marking at this entrance that might be perceived as a hole.
The entrance door(s) does/do contrast visually with the immediate surroundings.
There are double automatic doors which open towards you.
The width of the door opening is 143cm.

Step(s) View
- The step(s) is/are located leading up to and in the doorway.
- There are 2 steps, which are unmarked, with no handrails.
- The height of the step(s) is/are not between 15cm and 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.

The reception point is located to the right as you enter.
The reception point is approximately 5m (5yd 1ft) from the entrance.
The reception area/desk is clearly visible from the entrance.
There is a clear unobstructed route to the reception point.
There is step-free access to this reception.
The height of the reception counter is 72cm.
The reception has patterned backgrounds which could adversely affect the ability of someone to lip read.
For writing and signing documents, there is sufficient space at the counter.
There is background noise here.
The counter is staffed.
There is hard flooring in the reception area.

Reception Seating Area View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are chairs with armrests available in the reception area.
- There is sufficient space for a wheelchair user to use the seating area.

There is a customer lounge 5m from the entrance.
There is step-free access to the customer lounge.
There is hard flooring in this area.
There is background noise here.
There is not a red flashing fire alarm beacon within the lounge.
There is space for an assistance dog to rest within the lounge.
The customer lounge has: tables which are accessible to wheelchair users, chairs without armrests and sofas.
The distance between the floor and the underside of the table is 73cm.
There is sufficient space for a wheelchair user to use the seating area.
The tables do contrast visually with the floor.
There is a self-service refreshment counter.
Staff can bring food and/or drinks to customers.
The height of the counter is 97cm.
The counter does not have a clear knee recess.
There is a coffee machine, a water dispenser and a television.
There is an entertainment or activity area for children.