You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Falkirk Fiat / Abarth branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• Documents can be provided in the following alternative formats: large print and audio.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is a bus stop within approximately 150m of the branch.
• The nearest train station is Polmont.
• The dealership has its own car park.
• The car park is located at the front of the branch.
• The car park type is open air/surface.
• Parking is free for all customers.
• Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is 1 Blue Badge parking bay.
• Designated parking bays are not clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 265cm x 580cm and there are no other bays.
• There is no hatched zone.
• The nearest designated bay is 11m from the New Car Sales showroom.
• Clearly marked/signposted parent and child parking bays are not available.
• There is additional parking for servicing and MOTs.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.

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• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located At the rear of the New Car salesroom and between the New and Used Car Showrooms.
  • There is/are 4 electric vehicle charging point(s).
  • The height range of the electric vehicle charging point controls/screen is 128cm to 163cm.
  • The height range of the electric vehicle charging point nozzle slot is 110cm to 128cm.
• Shared Car Park View
  • The Blue Badge Bay markings are faded, with no hatched zone markings.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• There are not marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is not room for wheelchair users to manoeuvre between cars in the forecourt.
• Signage is clearly presented/easy to read.

You are on Entrance (New Car Sales, Service and Parts). Skip to the next section.

Entrance (New Car Sales, Service and Parts)

• This information is for the entrance located on the north west side of the new sales, service and parts.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open away from you.
• The door is activated by a push pad at a suitable height.
• The width of the door opening is 140cm.

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• Entrance View
  • The push pad opens the doors from the inside, the doors operates by sensors from the outside.
• Ramp/Slope View
  • The ramp/slope is located from your left as you face the doors.
  • There is a slope with a steep gradient and a width between 75cm and 150cm.
  • The slope has a handrail on the right.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Entrance (Used Car Sales). Skip to the next section.

Entrance (Used Car Sales)

• This information is for the entrance located on the north west side of the used car sales building.
• The entrance area/door is not clearly signed.
• There is stepped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double manual doors (with one door locked) which open towards you.
• The width of the door opening is 91cm.
• The second set of doors are double manual doors (with one door locked) which open towards you.
• The width of the door opening is 91cm.

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• Entrance View
  • There are two additional doors into the Used Car Sales building, both of these have slight slopes in front of the doors. In each case cars for sale were parked directly in front of these doors, restricting access and exit. Customers unable to access the Used Car Sales building would be directed to the New Car Sale, Service and Parts building and would be served at that location.
• Step(s) View
  • The step(s) is/are located in front of the entrance .
  • There is 1 step, which is unmarked, with no handrails.
  • The height of the step(s) is/are not between 15cm and 18cm.

You are on Reception (New Car Sales, Service and Parts). Skip to the next section.

Reception (New Car Sales, Service and Parts)

• The reception point is located in front of the doors.
• The reception point is approximately 3m (3yd 10in) from the the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 110cm.
• There is not a low level counter at the recommended height for wheelchair users.
• The reception has patterned backgrounds which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed and there is a bell for attention.
• There is hard flooring in the reception area.

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• Reception View
  • There is some flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats on the floor that might be perceived as holes.
• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Reception (Used Car Sales). Skip to the next section.

Reception (Used Car Sales)

• The reception point is located to your right as you enter the building.
• The reception point is approximately 15m (16yd 1ft) from the Entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 114cm.
• There is not a low level counter at the recommended height for wheelchair users.
• The reception has patterned backgrounds which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception View
  • There is some flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Showroom (New Car Sales, Service and Parts). Skip to the next section.

Showroom (New Car Sales, Service and Parts)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
• Display cars within the showroom are rarely moved.
• No cars are accessed by a small raised threshold.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Showroom (Used Car Sales). Skip to the next section.

Showroom (Used Car Sales)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• No cars are accessed by a small raised threshold.
• There is hard flooring in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Sales Desks (New Car Sales, Service and Parts). Skip to the next section.

Sales Desks (New Car Sales, Service and Parts)

• There are 5 sales desks, and the nearest one is approximately 15m from the entrance.
• Clear signage for the desk(s) is not visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests and tables which are accessible to wheelchair users.
• The height of the desk(s) is 72cm.
• There is sufficient space to write or sign documents on the desk(s).
• Some of the desks have clear space under them.
• Potential obstructions include; on some desks there is a wooden panel, which restricts the space under the desk. The remaining desks have clear space under the desk.

You are on Sales Desks (Used Car Sales). Skip to the next section.

Sales Desks (Used Car Sales)

• There are more than 10 sales desks, and the nearest one is approximately 5m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The height of the desk(s) is 72cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; there is a wooden panel, which restricts the space under the desk.

You are on Customer Lounge (New Car Sales, Service and Parts). Skip to the next section.

Customer Lounge (New Car Sales, Service and Parts)

• There is a customer lounge 10m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: sofas and tables which are accessible to wheelchair users.
• The distance between the floor and the underside of the table is 46cm.
• There is not sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 90cm.
• The counter does not have a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is not an entertainment or activity area for children.

You are on Customer Lounge (Used Car Sales). Skip to the next section.

Customer Lounge (Used Car Sales)

• There is a customer lounge 14m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: coffee tables and sofas.
• The surface height of the highest table is 40cm.
• There is not sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 96cm.
• The counter does not have a clear knee recess.
• There is a coffee machine and a television.
• There is an entertainment or activity area for children.

You are on Toilet with Adaptations (Used Car Sales - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Used Car Sales - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the right hand corner of the building as you enter the building via the stepped front entrance.
  • This accessible toilet is approximately 23m (25yd 6in) from the front stepped entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 129cm x 205cm (4ft 3in x 6ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 81cm (2ft 8in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 166cm from the floor.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 89cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 124cm (4ft 1in).
  • The contrast between the hand dryer and the wall is high.

You are on Standard Toilet(s) (New Car Sales, Service and Parts). Skip to the next section.

Standard Toilet(s) (New Car Sales, Service and Parts)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located to your right as you enter the building.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the female toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 84cm.
• Toilet Facilities 2 View
  • The male toilet is located in front of you as you enter the building.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Standard Toilet(s) (Used Car Sales). Skip to the next section.

Standard Toilet(s) (Used Car Sales)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located next to the reception desk.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the stepped entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The female toilet is located besides the reception desk.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 21m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Baby Changing Facilities 2 View
  • Baby change facilities are available in the female toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 84cm.