You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Glasgow South Street Vauxhall / Peugeot / Citroën / DS / Mazda branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and a signature guide.
• Documents can be provided in the following alternative formats: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is a bus stop within approximately 150m of the branch.
• The nearest train station is Partick or Jordanhill.
• The nearest underground tube station is Partick.
• The dealership has its own car park.
• The car park is located at the front of the branch.
• The car park type is open air/surface.
• Parking is free for all customers.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 4 Blue Badge parking bays.
• Designated parking bays are clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 270cm x 520cm and all bays are the same size.
• There is a hatched zone on one side only.
• The hatched zone is less than 120cm.
• The nearest designated bay is 35m from the DS Automobiles entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• The car park surface is block paving.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.

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• Dealership Car Park View
  • Blue Badge bays may used for storage of stock vehicles.
• Shared Car Park View
  • The designated Blue Badge bays are located at the rear of the building, off Harmsworth Street.
    The most accessible entrance at the rear is the DS Automobiles entrance.
    The Peugeot entrance also offers a slight slope, but has a revolving door like the Mazda and Citroen entrances, which have steep slopes.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are even.
• There are not marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is not room for wheelchair users to manoeuvre between cars in the forecourt.
• Signage is clearly presented/easy to read.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 160cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• The second set of doors are double automatic doors which is permanently held open.
• The width of the door opening is 136cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • There is a ramp with a slight gradient and a width of at least 150cm.
  • The slope does not have handrails.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Entrance (DS Automobiles Entrance). Skip to the next section.

Entrance (DS Automobiles Entrance)

• This information is for the entrance located at the rear of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 155cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance.
  • There is a ramp with a slight gradient and a width of at least 150cm.
  • The ramp has a handrail on the right.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Entrance (Citroën Entrance). Skip to the next section.

Entrance (Citroën Entrance)

• This information is for the entrance located at the rear of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There is a single manual door which opens by revolving.
• The width of the door opening is 120cm.

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• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • There is a slope with a steep gradient.
  • The slope does not have handrails.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Entrance (Mazda Entrance). Skip to the next section.

Entrance (Mazda Entrance)

• This information is for the entrance located at the rear corner of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There is a single manual door which opens by revolving.
• The width of the door opening is 118cm.

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• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • There is a slope with a steep gradient.
  • The slope does not have handrails.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Entrance (Peugeot Entrance). Skip to the next section.

Entrance (Peugeot Entrance)

• This information is for the entrance located at the rear corner of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There is a single manual door which opens by revolving.
• The width of the door opening is 119cm.

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• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • There is a slope with a slight gradient and a width of at least 150cm.
  • The slope does not have handrails.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception point is located ahead as you enter.
• The reception point is approximately 5m (5yd 1ft) from the main entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 113cm.
• There is not a low level counter at the recommended height for wheelchair users.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is also a 107cm high desk located to the right here.

You are on Reception (Service - Peugeot / Vauxhall / Used Cars). Skip to the next section.

Reception (Service - Peugeot / Vauxhall / Used Cars)

• The reception point is located to the right as you enter the Peugeot showroom.
• The reception point is approximately 30m (32yd 2ft) from the Peugeot entrance.
• Clear signage for the reception area/desk is not visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 73cm.
• There is not a low level counter at the recommended height for wheelchair users.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs with armrests available in the reception area.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Customer Lounge (Main Entrance/Motorstore). Skip to the next section.

Customer Lounge (Main Entrance/Motorstore)

• There is a customer lounge 10m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: some of the chairs and some of the tables.
• The customer lounge has: sofas, armchairs, coffee tables and high stools.
• The surface height of the lowest table is 45cm.
• The surface height of the highest table is 114cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service refreshment counter.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 96cm.
• The counter does not have a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is an entertainment or activity area for children.
• There are some classic cars on display in this area, the water dispenser is located near the 1924 Ford Model T Coupe and main entrance.

You are on Showroom (Motorstore - Used Cars). Skip to the next section.

Showroom (Motorstore - Used Cars)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• All cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.

You are on Sales Desks (Motorstore - Used Cars). Skip to the next section.

Sales Desks (Motorstore - Used Cars)

• There are more than 10 sales desks, and the nearest one is approximately 10m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests and chairs without armrests.
• There are windows, TVs, glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
• The lowest desk is 72cm high and the highest desk is 108cm high.
• The height of the desk(s) is 72cm.
• There is sufficient space to write or sign documents on the desk(s).
• Some of the desks have clear space under them.
• Potential obstructions include; There are wooden panels, which restrict the space under some desks.
• There are 3 height adjustable sales desks available here.

You are on Customer Lounge (Kids' Corner - Motorstore). Skip to the next section.

Customer Lounge (Kids' Corner - Motorstore)

• There is a customer lounge 50m from the entrance.
• There is step-free access to the customer lounge.
• There is a small raised threshold in this area.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• There is a television.
• There is an entertainment or activity area for children.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the rear left of the Motorstore showroom.
  • The stairs are approximately 70m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the rear of the Mazda showroom, near Peugeot.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 40m (43yd 2ft) from the Peugeot entrance.
• The lift is a standard lift.
• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The clear door width is 76cm (2ft 6in).
• The dimensions of the lift are 94cm x 132cm (3ft 1in x 4ft 4in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

You are on Ramp(s) or Slope(s). Skip to the next section.

Ramp(s) or Slope(s)

• There is a ramp/slope located to the rear left of the Motorstore showroom.
• The ramp/slope is used to access the first floor Motorstore showroom.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up.
• The width of the ramp/slope is 93cm.
• The lighting levels at the ramp/slope are good.

You are on Showroom (Motorstore - Used Cars - First Floor). Skip to the next section.

Showroom (Motorstore - Used Cars - First Floor)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• All cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.

You are on Customer Lounge (Café 1954). Skip to the next section.

Customer Lounge (Café 1954)

• There is a customer lounge 100m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: some of the tables.
• The customer lounge has: tables which are accessible to wheelchair users, chairs without armrests, armchairs, coffee tables and high stools.
• The distance between the floor and the underside of the table is 71cm.
• The surface height of the lowest table is 33cm.
• The surface height of the highest table is 107cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a staffed coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 115cm.
• The height of the lowered section of the refreshment counter is 97cm.
• The counter does not have a clear knee recess.
• There is not an entertainment or activity area for children.
• There are pool and air hockey tables close to this area.

You are on Showroom (Vauxhall). Skip to the next section.

Showroom (Vauxhall)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is not room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• Some cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Sales Desks (Vauxhall). Skip to the next section.

Sales Desks (Vauxhall)

• There are 4 sales desks, and the nearest one is approximately 100m from the entrance.
• Clear signage for the desk(s) is not visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests.
• There are windows, TVs, glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 73cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.

You are on Customer Lounge (Vauxhall). Skip to the next section.

Customer Lounge (Vauxhall)

• There is a customer lounge 110m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: sofas and coffee tables.
• The surface height of the lowest table is 43cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service refreshment counter.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 100cm.
• The counter does not have a clear knee recess.
• There is a coffee machine and a television.
• There is not an entertainment or activity area for children.

You are on Showroom (Peugeot). Skip to the next section.

Showroom (Peugeot)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is not room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• No cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.

You are on Sales Desks (Peugeot). Skip to the next section.

Sales Desks (Peugeot)

• There are 4 sales desks, and the nearest one is approximately 15m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests.
• The height of the desk(s) is 73cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; There are wooden panels, which restrict the space under the desks.

You are on Customer Lounge (Peugeot). Skip to the next section.

Customer Lounge (Peugeot)

• There is a customer lounge 10m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring and low pile carpet in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: sofas and armchairs.
• The surface height of the lowest table is 39cm.
• There is not sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is not an entertainment or activity area for children.

You are on Reception (Mazda). Skip to the next section.

Reception (Mazda)

• The reception point is located to the left as you enter.
• The reception point is approximately 49m (53yd 1ft) from the DS Automobiles entrance.
• Clear signage for the reception area/desk is not visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 73cm.
• There is not a low level counter at the recommended height for wheelchair users.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs without armrests available in the reception area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The Mazda desk is approximately 43m to the right from the Peugeot entrance.
    It is approximately 15m from the Mazda entrance, which has a steep slope.

You are on Showroom (Mazda). Skip to the next section.

Showroom (Mazda)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• No cars are accessed by a slightly raised area.
• Not all signage is clearly presented/easy to read.
• There is hard flooring in the showroom.

You are on Sales Desks (Mazda). Skip to the next section.

Sales Desks (Mazda)

• There are 3 sales desks, and the nearest one is approximately 55m from the entrance.
• Clear signage for the desk(s) is not visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The height of the desk(s) is 73cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; There are wooden panels, which restrict the space under the desks.
• The desks are visible from the nearby Mazda entrance (which has steeps slopes).

You are on Customer Lounge (Mazda). Skip to the next section.

Customer Lounge (Mazda)

• There is a customer lounge 50m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: tables which are accessible to wheelchair users, chairs without armrests, armchairs and coffee tables.
• The distance between the floor and the underside of the table is 58cm.
• The surface height of the lowest table is 38cm.
• The surface height of the highest table is 44cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 95cm.
• The counter does not have a clear knee recess.
• There is a coffee machine.
• There is not an entertainment or activity area for children.

You are on Reception (Service - Citroën). Skip to the next section.

Reception (Service - Citroën)

• The reception point is located to the left as you enter, at the rear of the Citroën showroom.
• The reception point is approximately 35m (38yd 10in) from the DS Automobiles entrance.
• Clear signage for the reception area/desk is not visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 74cm.
• There is not a low level counter at the recommended height for wheelchair users.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs with armrests available in the reception area.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Showroom (Citroën). Skip to the next section.

Showroom (Citroën)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.

You are on Sales Desks (Citroën). Skip to the next section.

Sales Desks (Citroën)

• There are 2 sales desks, and the nearest one is approximately 15m from the entrance.
• Clear signage for the desk(s) is visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests.
• There are windows, TVs, glazed screens or mirrors at all desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 76cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.

You are on Customer Lounge (Citroën). Skip to the next section.

Customer Lounge (Citroën)

• There is a customer lounge 25m from the entrance.
• There is step-free access to the customer lounge.
• There is low pile carpet in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: sofas, armchairs and coffee tables.
• The surface height of the lowest table is 44cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is not an entertainment or activity area for children.

You are on Reception (Service - DS Automobiles). Skip to the next section.

Reception (Service - DS Automobiles)

• The reception point is located to the right as you enter.
• The reception point is approximately 20m (21yd 2ft) from the DS Automobiles entrance.
• Clear signage for the reception area/desk is visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 75cm.
• There is not a low level counter at the recommended height for wheelchair users.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is not staffed.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are armchairs available in the reception area.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Showroom (DS Automobiles). Skip to the next section.

Showroom (DS Automobiles)

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.

You are on Sales Desks (DS Automobiles). Skip to the next section.

Sales Desks (DS Automobiles)

• There are 2 sales desks, and the nearest one is approximately 15m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: armchairs.
• There are patterned backgrounds at some desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 76cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.

You are on Customer Lounge (DS Automobiles). Skip to the next section.

Customer Lounge (DS Automobiles)

• There is a customer lounge 10m from the entrance.
• There is step-free access to the customer lounge.
• There is low pile carpet in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: some of the chairs.
• The customer lounge has: sofas and armchairs.
• The surface height of the lowest table is 45cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do not contrast visually with the floor.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 83cm.
• The height of the lowered section of the refreshment counter is 73cm.
• The counter does not have a clear knee recess.
• There is not an entertainment or activity area for children.

You are on Toilet with Adaptations (Motorstore - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Motorstore - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you enter, before the Motorstore sales desks.
  • This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 101cm (3ft 4in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 140cm x 199cm (4ft 7in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 73cm (2ft 5in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 124cm (4ft 1in).
  • The contrast between the hand dryer and the wall is low.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 84cm.

You are on Toilet with Adaptations (Café 1954 / Peugeot - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Café 1954 / Peugeot - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you enter the Peugeot showroom, near the 1954 Café.
  • This accessible toilet is approximately 30m (32yd 2ft) from the Peugeot entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 98cm (3ft 3in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 146cm x 166cm (4ft 9in x 5ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 63cm (2ft 1in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is not a/are not coat hook(s).
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 104cm.
  • There is not a towel dispenser.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Mazda - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Mazda - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you enter, near the Mazda reception desks.
  • This accessible toilet is approximately 43m (47yd 1in) from the DS Automobiles entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 97cm (3ft 2in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 144cm x 195cm (4ft 9in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 63cm (2ft 1in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the right as you enter the Peugeot showroom.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the Peugeot entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located to the right as you enter the Peugeot showroom, near the 1954 Café.
• The parent and baby room is approximately 30m from the Peugeot Entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 98cm (3ft 3in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.