You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Glenrothes branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• Documents can be provided in the following alternative formats: large print and different languages on request.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is a bus stop within approximately 150m of the branch.
• The nearest train station is Glenrothes with Thornton.
• The dealership has its own car park.
• The car park is located off Blackwood Road.
• The car park type is open air/surface.
• Parking is free for all customers.
• Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is 1 Blue Badge parking bay.
• The dimensions of the designated Blue Badge parking bay are 220cm x 460cm and there are no other bays.
• There is a hatched zone on both sides but not to the rear.
• The hatched zone is at least 120cm.
• The nearest designated bay is 34m from the entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.

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• Dealership Car Park View
  • Blue Badge bays are not used for storage of stock vehicles.
• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located on the north of the building.
  • There is/are 2 electric vehicle charging point(s).
  • The height range of the electric vehicle charging point controls/screen is 128cm to 130cm.
  • The height range of the electric vehicle charging point nozzle slot is 107cm to 108cm.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are even.
• There are not marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is not room for wheelchair users to manoeuvre between cars in the forecourt.
• Signage is clearly presented/easy to read.

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located the north end of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There is a single automatic door which opens by sliding.
• The width of the door opening is 90cm.

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• Entrance View
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Reception. Skip to the next section.

Reception

• The reception point is located in front of entrance.
• The reception point is approximately 10m (10yd 2ft) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 113cm.
• There is not a low level counter at the recommended height for wheelchair users.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception View
  • There are mats on the floor that might be perceived as holes.
• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Showroom. Skip to the next section.

Showroom

• There is step-free access throughout the branch.
• The majority of walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
• Display cars within the showroom are rarely moved.
• No cars are accessed by a small raised threshold.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Sales Desks. Skip to the next section.

Sales Desks

• There are more than 10 sales desks, and the nearest one is approximately 3m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests and tables which are accessible to wheelchair users.
• There are windows, TVs, glazed screens or mirrors at all desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 73cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.
• Potential obstructions include; there is a wooden panel, which restricts the space under the desk.

You are on Customer Lounge. Skip to the next section.

Customer Lounge

• There is a customer lounge 23m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: tables which are accessible to wheelchair users and sofas.
• The surface height of the highest table is 39cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 97cm.
• There is a coffee machine, a water dispenser and a television.
• There is an entertainment or activity area for children.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the showroom, next to the male toilet.
  • This accessible toilet is approximately 30m (32yd 2ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 158cm x 190cm (5ft 2in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 62cm (2ft).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The height of the light switch/pull cord is 137cm from floor level.
  • The lighting levels are good.
  • The contrast between the walls and floor is medium.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a hand dryer.
  • The height of the hand dryer is 98cm (3ft 3in).
  • The contrast between the hand dryer and the wall is high.
• Comments View
  • There is a female toilet cubicle within the accessible toilet.

You are on Standard Toilet(s) (Female). Skip to the next section.

Standard Toilet(s) (Female)

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• Toilet Facilities View
  • The female toilet is located in a separate cubicle within the accessible toilet.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 29m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
• Baby Changing Facilities View
  • Baby change facilities are available in the female toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 87cm.
• Toilet Facilities 2 View
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 32m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.

You are on Standard Toilet(s) (Male). Skip to the next section.

Standard Toilet(s) (Male)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located in the showroom next to the accessible toilet.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 33m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.

You are on Entrance (Service and Parts). Skip to the next section.

Entrance (Service and Parts)

• This information is for the entrance located on the south side of the building.
• The entrance area/door is not clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double manual doors which open towards you.
• The width of the door opening is 80cm.
• The second set of doors are double manual doors which opens towards you.
• The width of the door opening is 80cm.

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• Ramp/Slope View
  • The ramp/slope is located in front of the doors.
  • There is a slope with a steep gradient and a width of at least 150cm.
  • The slope does not have handrails.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Reception (Service and Parts). Skip to the next section.

Reception (Service and Parts)

• The reception point is located in front of the entrance.
• The reception point is approximately 10m (10yd 2ft) from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 111cm.
• There is a low level counter at the recommended height for wheelchair users.
• The lowered section at the counter is 76cm high, with a clear knee recess beneath.
• For writing and signing documents, there is sufficient space at the counter and lowered counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception View
  • There is some flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
• Reception Seating Area View
  • There is not a seating area close to the reception point.
  • Although there is not a waiting area with seats for this section, when customers are being served there are seats facing each service point.

You are on Customer Lounge (Service and Parts). Skip to the next section.

Customer Lounge (Service and Parts)

• There is a customer lounge 15m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: chairs without armrests, sofas and coffee tables.
• The distance between the floor and the underside of the table is 32cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 100cm.
• The counter does not have a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is an entertainment or activity area for children.

You are on Toilet with Adaptations (Service and Parts - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Service and Parts - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located behind the services desks next to the customer lounge.
  • This accessible toilet is approximately 32m (34yd 2ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 70cm (2ft 4in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 142cm x 160cm (4ft 8in x 5ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The lighting levels are good.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 180cm from the floor.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • The contrast between the hand dryer and the wall is medium.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 81cm.

You are on Standard Toilet(s) (Service and Parts - Male). Skip to the next section.

Standard Toilet(s) (Service and Parts - Male)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located behind the service desks, next to the customer lounge.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 32m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.