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Arnold Clark Huddersfield Motorstore

386 Leeds Road, Huddersfield, HD2 1XL

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Access Guide

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Dealership Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Huddersfield Motorstore branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and no signature guide.
  • Documents can be provided in the following alternative formats: large print on request and different languages on request.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Huddersfield.
  • The dealership has its own car park.
  • The car park is located to the rear of the branch.
  • The car park type is open air/surface.
  • Parking is free for all customers.
  • There are no Blue Badge parking bays.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

Ramp(s) or Slope(s) (Car Park)

  • There is a ramp/slope located midway into the car park across the full width.
  • The ramp/slope is used to access Servicing & Repairs.
  • The gradient of the ramp/slope is steep.

Dealership Forecourt

  • The surfaces in the forecourt are even.
  • There are not marked walkways in the forecourt to make routes safer for customers.
  • There is step-free access in the forecourt.
  • There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
  • There is not room for wheelchair users to manoeuvre between cars in the forecourt.
  • Signage is clearly presented/easy to read.

Approach (Leeds Road to Entrance)

  • The surface of the approach is tarmac.
  • There is a ramp with a slight gradient and a width of at least 150cm on approach.
  • The slope does not have handrails.
  • There is a level landing at the top of the ramp/slope.

Entrance (Main)

  • This information is for the entrance located at the front left corner of the branch.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • There is a single automatic door which opens by sliding.
  • The width of the door opening is 83cm.
  • The second set of doors is a single automatic door which opens by sliding.
  • The width of the door opening is 79cm.

Reception (Welcome Desk)

  • The reception point is located ahead from the entrance.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 112cm.
  • The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is background noise here.
  • The counter is staffed.
  • There is hard flooring in the reception area.
  • Reception View
    • There is some flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
    • There is a dog bowl available at the desk.

Showroom

  • There is step-free access throughout the branch.
  • The majority of walkways are over 150cm wide.
  • There is room for wheelchair users to manoeuvre between cars in the showroom.
  • Display cars within the showroom are often moved.
  • Some cars are accessed by a slightly raised area.
  • Signage is clearly presented/easy to read.
  • There is hard flooring in the showroom.
  • There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

Sales Desks

  • There are more than 10 sales desks, and the nearest one is approximately 5m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to some of the desks.
  • The sales area has: tables which are accessible to wheelchair users and chairs with armrests.
  • The following furniture is permanently fixed: all of the tables.
  • The height of the desk(s) is 73cm.
  • There is sufficient space to write or sign documents on the desk(s).
  • All of the desks have clear space under them.

Customer Lounge

  • There is a customer lounge 37m from the entrance.
  • There is step-free access to the customer lounge.
  • There is a small raised threshold in this area.
  • There is hard flooring in this area.
  • There is background noise here.
  • There is a red flashing fire alarm beacon within the lounge.
  • There is space for an assistance dog to rest within the lounge.
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • The customer lounge has: sofas, armchairs and high stools.
  • The surface height of the highest table is 112cm.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The tables do contrast visually with the floor.
  • There is a self-service coffee bar.
  • Staff can bring food and/or drinks to customers.
  • The height of the counter is 96cm.
  • The counter does not have a clear knee recess.
  • There is a coffee machine and a television.
  • There is an entertainment or activity area for children.

Entrance (Click & Collect)

  • This information is for the entrance located at the rear of the branch.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • There are double automatic doors which open by sliding.
  • The width of the door opening is 272cm.

Reception (Click & Collect)

  • The reception point is located to the right from the entrance.
  • The reception point is approximately 15m (16yd 1ft) from the Click & Collect entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 74cm.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is background noise here.
  • The counter is staffed.
  • There is hard flooring in the reception area.
  • Reception View
    • There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are chairs with armrests available in the reception area.
    • There is sufficient space for a wheelchair user to use the seating area.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right from the main entrance.
    • This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is low.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 159cm x 272cm (5ft 3in x 8ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 89cm (2ft 11in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a cistern.
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 118cm (3ft 10in).
    • The contrast between the toilet roll holder and the wall is high.
    • The lighting levels are good.
    • The contrast between the walls and floor is medium.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is medium.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the right from the main entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 47m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the toilet that was surveyed.
    • There is a flip down baby change table available.
    • The height of the baby change table is 94cm.
  • Toilet Facilities 2 View
    • The male toilet is located to the right from the main entrance.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 48m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities 2 View
    • Baby change facilities are available in the toilet that was surveyed.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.