Access Guide
Dealership Information
- For contact details, opening times, and services available in this branch, please click here to visit the Kirkcaldy Peugeot / Mazda branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- The branch has no magnifying glass and no signature guide.
- Documents can be provided in the following alternative formats: different languages on request and large print.
- There is not a hearing assistance system.
Public Transport and Parking (Peugeot)
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Kirkcaldy.
- The dealership has its own car park.
- The car park is located on the south side of the building.
- The car park type is open air/surface.
- Parking is free for all customers.
- Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is 1 Blue Badge parking bay.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated Blue Badge parking bay are 260cm x 480cm and there are no other bays.
- There is a hatched zone on one side only.
- The hatched zone is less than 120cm.
- The nearest designated bay is 7m from the entrance.
- Clearly marked/signposted parent and child parking bays are not available.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.
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Electric Vehicle Charging
View
- The electric vehicle charging point(s) is/are located in the customer parking bay.
- There is/are 3 electric vehicle charging point(s).
- The height of the electric vehicle charging point controls/screen is 118cm.
- The height range of the electric vehicle charging point nozzle slot is 98cm to 100cm.
Dealership Forecourt (Peugeot)
- The surfaces in the forecourt are even.
- There are not marked walkways in the forecourt to make routes safer for customers.
- There is step-free access in the forecourt.
- There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
- There is not room for wheelchair users to manoeuvre between cars in the forecourt.
- Signage is clearly presented/easy to read.
Entrance (Peugeot)
- This information is for the entrance located on the south side of the building.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with the immediate surroundings.
- There are double manual doors which open towards you.
- The width of the door opening is 94cm.
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Entrance
View
- There is a slope with a very easy incline.
- Between the car park and the entrance is a traffic calming block paved area, which has a low step around its outside edge.
Reception (Peugeot)
- The reception point is located in front of the entrance.
- The reception point is approximately 5m (5yd 1ft) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 106cm.
- There is not a low level counter at the recommended height for wheelchair users.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
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Reception
View
- There are mats on the floor that might be perceived as holes.
- There is a projecting glass shelf at the front of the reception desk. This shelf is 76cm from the floor, and is 60cm wide by 19cm deep.
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Reception Seating Area
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- There is not a seating area close to the reception point.
Showroom (Peugeot)
- There is step-free access throughout the branch.
- The majority of walkways are over 150cm wide.
- There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
- Display cars within the showroom are rarely moved.
- No cars are accessed by a slightly raised area.
- Signage is clearly presented/easy to read.
- There is hard flooring in the showroom.
- There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.
Sales Desks (Peugeot)
- There are 5 sales desks, and the nearest one is approximately 10m from the entrance.
- The desk(s) is/are is clearly visible from the entrance.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to the desk(s).
- The sales area has: tables which are accessible to wheelchair users and chairs without armrests.
- There are windows, TVs, glazed screens or mirrors at all desks which could adversely affect the ability of someone to lip read.
- The height of the desk(s) is 72cm.
- There is sufficient space to write or sign documents on the desk(s).
- None of the desks have clear space under them.
- Potential obstructions include; there is a wooden panel, which restricts the space under the desk.
Customer Lounge (Peugeot)
- There is a customer lounge 12m from the entrance.
- There is step-free access to the customer lounge.
- There is low pile carpet in this area.
- There is background noise here.
- There is not a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: armchairs and coffee tables.
- The surface height of the highest table is 39cm.
- There is sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
- There is a self-service coffee bar.
- Staff can bring food and/or drinks to customers.
- The height of the counter is 97cm.
- There is a coffee machine and a television.
- There is not an entertainment or activity area for children.
Toilet with Adaptations (Peugeot - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located in the far left corner as you enter the building.
- This accessible toilet is approximately 30m (32yd 2ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 80cm (2ft 7in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is low.
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Dimensions and Features
View
- The dimensions of the accessible toilet are 144cm x 200cm (4ft 9in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is low.
- The lighting levels are good.
- The contrast between the walls and floor is medium.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- There is a/are general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 94cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The height of the hand dryer is 91cm (2ft 12in).
- The contrast between the hand dryer and the wall is low.
Standard Toilet(s) (Peugeot)
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Toilet Facilities
View
- The male toilet is located in the far left corner as you enter the building.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 31m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
View
- The female toilet is located in the far left corner as you enter the building.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 31m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Reception (Peugeot Service & Parts)
- The reception point is located in the far right corner of the building.
- The reception point is approximately 19m (20yd 2ft) from the entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 90cm.
- There is a low level counter at the recommended height for wheelchair users.
- The lowered section at the counter is 72cm high, with a clear knee recess beneath.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
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Reception
View
- When a customer requires parts, they would be directed to the Service Desk, where, after explaining there requirements the staff at the Service Desk would make contact with the appropriate person within the Parts Department.
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Reception Seating Area
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- There is not a seating area close to the reception point.
- Although there is not a waiting area with seats for this section, when customers are being served there are seats facing each service point.
Public Transport and Parking (Mazda)
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Kirkcaldy.
- The dealership has its own car park.
- The car park is located On the east side of the building.
- The car park type is open air/surface.
- Parking is free for all customers.
- Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 Blue Badge parking bays.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated Blue Badge parking bay are 235cm x 485cm and bays vary in size.
- There is a hatched zone on one side only.
- The hatched zone is at least 120cm.
- The nearest designated bay is 10m from the entrance.
- Clearly marked/signposted parent and child parking bays are not available.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.
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Dealership Car Park
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- Blue Badge bays may used for storage of stock vehicles.
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Shared Car Park
View
- Clearly marked/signposted parent and child parking bays are not available.
- The car park surface is tarmac.
- Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.
Dealership Forecourt (Mazda)
- The surfaces in the forecourt are even.
- There are not marked walkways in the forecourt to make routes safer for customers.
- There is step-free access in the forecourt.
- There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
- There is not room for wheelchair users to manoeuvre between cars in the forecourt.
- Signage is clearly presented/easy to read.
Entrance (Mazda)
- This information is for the entrance located on the south side of the building.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There are double manual doors which open away from you.
- The width of the door opening is 93cm.
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is 1 step, which is unmarked, with no handrails.
- The height of the step(s) is/are not between 15cm and 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a block paving area in front of the entrance which is a raised (5cm) step up from the forecourt to the doors.
Showroom (Mazda)
- There is step-free access throughout the branch.
- The majority of walkways are over 150cm wide.
- There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
- Display cars within the showroom are rarely moved.
- No cars are accessed by a small raised threshold.
- Signage is clearly presented/easy to read.
- There is hard flooring in the showroom.
- There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.
Sales Desks (Mazda)
- There are 6 sales desks, and the nearest one is approximately 17m from the entrance.
- The desk(s) is/are is clearly visible from the entrance.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to the desk(s).
- The sales area has: tables which are accessible to wheelchair users and chairs without armrests.
- There are windows, TVs, glazed screens or mirrors at all desks which could adversely affect the ability of someone to lip read.
- The height of the desk(s) is 73cm.
- There is sufficient space to write or sign documents on the desk(s).
- None of the desks have clear space under them.
- Potential obstructions include; there is a wooden panel, which restricts the space under the desk.
Customer Lounge (Mazda)
- There is a customer lounge 18m from the entrance.
- There is step-free access to the customer lounge.
- There is hard flooring in this area.
- There is background noise here.
- There is not a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: sofas and armchairs.
- There is not sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
- There is a self-service coffee bar.
- Staff can bring food and/or drinks to customers.
- The height of the counter is 93cm.
- There is a coffee machine and a television.
- There is an entertainment or activity area for children.
- Customer Lounge has a games table.
Rental Collection and Return
- The vehicle collection point can be found at the back of the building.
- The route from the reception to the collection point is accessible to a wheelchair user with assistance.
- Assistance may be required due to slopes.
- The vehicle return point can be found at the back of the building.
- The route from the vehicle return point to the reception is accessible to a wheelchair user with assistance.
- Assistance may be required due to slopes.
- View further information on collections and returns.
Entrance (Rental)
- This information is for the entrance located next to the returns bay at the back of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with the immediate surroundings.
- There is a single manual door which opens towards you.
- The width of the door opening is 90cm.
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Ramp/Slope
View
- The ramp/slope is located to the left as you face the entrance.
- There is a ramp with a slight gradient.
- The slope does not have handrails.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception (Rental)
- The reception point is located at the back of the building.
- The reception point is approximately 3m (3yd 10in) from the Rental entrancve.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 72cm.
- There is not a low level counter at the recommended height for wheelchair users.
- The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
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Reception
View
- There is some flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
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Reception Seating Area
View
- There is not a seating area close to the reception point.
- Although there is not a waiting area with seats for this section, when customers are being served there are seats facing each service point.
Toilet with Adaptations (Mazda - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located ahead of you as you enter the building.
- This accessible toilet is approximately 19m (20yd 2ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 77cm (2ft 6in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Dimensions and Features
View
- The dimensions of the accessible toilet are 145cm x 198cm (4ft 9in x 6ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 66cm (2ft 2in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail, however it is not on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a backrest and a cistern.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- The contrast between the toilet roll holder and the wall is low.
- The height of the light switch/pull cord is 137cm from floor level.
- The lighting levels are good.
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Additional Fixtures and Fittings
View
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 138cm (4ft 6in).
- The contrast between the towel dispenser and the wall is low.
- There is a hand dryer.
- The height of the hand dryer is 115cm (3ft 9in).
- The contrast between the hand dryer and the wall is high.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 105cm.
Standard Toilet(s) (Mazda)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The male toilet is located in the wall facing your as you enter the building.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 21m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is push.
Reception (Mazda Service and Parts)
- The reception point is located to your right as you enter the entrance, next to the customer lounge.21.
- The reception point is approximately 21m (22yd 2ft) from the entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- The height of the reception counter is 75cm.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
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Reception Seating Area
View
- There is not a seating area close to the reception point.
- Although there is not a waiting area with seats for this section, when customers are being served there are seats facing each service point.
