Access Guide
Dealership Information
- For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Leeds Roseville Road Motorstore branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- The branch has no magnifying glass and no signature guide.
- Documents can be provided in the following alternative formats: large print on request.
- There is not a hearing assistance system.
Public Transport and Parking
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Leeds.
- The dealership has its own car park.
- The car park is located at the front of the branch.
- The car park type is open air/surface.
- Parking is free for all customers.
- Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 3 Blue Badge parking bays.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated Blue Badge parking bay are 230cm x 445cm and all bays are the same size.
- There is a hatched zone on both sides and to the rear.
- The hatched zone is at least 120cm.
- The nearest designated bay is 5m from the main entrance.
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving.
-
Dealership Car Park
View
- Blue Badge bays may used for storage of stock vehicles.
-
Electric Vehicle Charging
View
- The electric vehicle charging point(s) is/are located at the right side of the building.
- There is/are 1 electric vehicle charging point(s).
- The height range of the electric vehicle charging point nozzle slot is 93cm to 114cm.
Dealership Forecourt
- The surfaces in the forecourt are even.
- There are not marked walkways in the forecourt to make routes safer for customers.
- There is step-free access in the forecourt.
- There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
- There is not room for wheelchair users to manoeuvre between cars in the forecourt.
- Signage is clearly presented/easy to read.
Ramp(s) or Slope(s) (Rear Forecourt)
- There is a ramp/slope located towards the rear left of the forecourt.
- The gradient of the ramp/slope is slight.
Approach (Benson Street)
- The surface of the approach is tarmac and concrete.
- There is a slope with a slight gradient and a width of at least 150cm on approach.
- The slope does not have handrails.
- There is a level landing at the top of the ramp/slope.
Entrance (Main Entrance)
- This information is for the entrance located at the front of the showroom.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There are double automatic doors which open by sliding.
- The width of the door opening is 132cm.
- The second set of doors are double automatic doors which open by sliding.
- The width of the door opening is 130cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- There is a slope with a steep gradient and a width of at least 150cm.
- The slope does not have handrails.
Entrance (Rear Forecourt)
- This information is for the entrance located on the left side of the showroom.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which opens away from you.
- The width of the door opening is 92cm.
Entrance (Right of Forecourt)
- This information is for the entrance located to the right side of the showroom.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which opens towards you.
- The width of the door opening is 90cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the door.
- There is a slope with a slight gradient and a width between 75cm and 150cm.
- The slope does not have handrails.
Reception (Welcome Desk)
- The reception point is located ahead from the entrance.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 112cm.
- There is not a low level counter at the recommended height for wheelchair users.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is low pile carpet in the reception area.
Showroom
- There is step-free access throughout the branch.
- The walkways are over 150cm wide.
- There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
- Display cars within the showroom are often moved.
- No cars are accessed by a small raised threshold.
- Signage is clearly presented/easy to read.
- There is hard flooring in the showroom.
- There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.
Sales Desks
- There are more than 10 sales desks, and the nearest one is approximately 6m from the entrance.
- The desk(s) is/are is clearly visible from the entrance.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to the desk(s).
- The sales area has: chairs with armrests and tables which are accessible to wheelchair users.
- The following furniture is permanently fixed: all of the tables.
- The height of the desk(s) is 72cm.
- There is sufficient space to write or sign documents on the desk(s).
Customer Lounge
- There is a customer lounge 10m from the entrance.
- There is step-free access to the customer lounge.
- There is hard flooring in this area.
- There is background noise here.
- There is a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- The customer lounge has: tables which are accessible to wheelchair users, sofas, armchairs, coffee tables and high stools.
- The surface height of the lowest table is 40cm.
- The surface height of the highest table is 112cm.
- There is sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
- There is a self-service coffee bar.
- Staff can bring food and/or drinks to customers.
- The height of the counter is 96cm.
- The counter does not have a clear knee recess.
- There is a coffee machine, a water dispenser and a television.
- There is an entertainment or activity area for children.
Reception (Servicing & Repairs)
- The reception point is located ahead from the main entrance, at the rear of the showroom.
- The reception point is approximately 20m (21yd 2ft) from the main entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 72cm.
- The reception has patterned backgrounds, windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
-
Reception
View
- There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
-
Reception Seating Area
View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are chairs with armrests available in the reception area.
- There is sufficient space for a wheelchair user to use the seating area.
Reception (Car & Van Rental)
- The reception point is located ahead from the main entrance.
- The reception point is approximately 17m (18yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 72cm.
- The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
-
Reception
View
- There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
-
Reception Seating Area
View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There is sufficient space for a wheelchair user to use the seating area.
Rental Collection and Return
- View further information on collections and returns.
- There is no dedicated collection or return points for rental vehicles. Customers pick up/return their rental vehicles to the customer parking spaces.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right from the entrance.
- This accessible toilet is approximately 37m (40yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is low.
-
Dimensions and Features
View
- The dimensions of the accessible toilet are 132cm x 194cm (4ft 4in x 6ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 66cm (2ft 2in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a backrest.
- The toilet seat colour contrast is low.
- There is not a toilet roll holder.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is high.
-
Additional Fixtures and Fittings
View
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 92cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- The contrast between the hand dryer and the wall is high.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female toilet is located to the right from the entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 45m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is low.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
-
Baby Changing Facilities
View
- Baby change facilities are available in the toilet that was surveyed.
- There is a flip down baby change table available.
- The height of the baby change table is 104cm.
-
Toilet Facilities 2
View
- The male toilet is located to the right from the entrance.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 40m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is low.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
-
Baby Changing Facilities 2
View
- Baby change facilities are available in the toilet that was surveyed.
- There is a flip down baby change table available.
- The height of the baby change table is 106cm.
