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Arnold Clark Linwood Jeep and Alfa Romeo

Phoenix Retail Park, Griffen Avenue, Paisley, Renfrewshire, PA1 2BH

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Access Guide

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Dealership Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Linwood Jeep and Alfa Romeo branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and no signature guide.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is not a bus stop within approximately 150m of the branch.
  • The nearest train station is Paisley St James.
  • The dealership has its own car park.
  • The car park is located at the front of the branch.
  • The car park type is open air/surface.
  • Parking is free for all customers.
  • There is 1 Blue Badge parking bay.
  • Designated parking bays are clearly marked/signposted.
  • There is a hatched zone on both sides and to the rear.
  • The hatched zone is at least 120cm.
  • The nearest designated bay is 35m from the entrance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.

Dealership Forecourt

  • The surfaces in the forecourt are even.
  • There are not marked walkways in the forecourt to make routes safer for customers.
  • There is step-free access in the forecourt.
  • There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
  • There is not room for wheelchair users to manoeuvre between cars in the forecourt.
  • Signage is clearly presented/easy to read.

Entrance

  • This information is for the entrance located at the side of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a single automatic door which opens by sliding.
  • The width of the door opening is 99cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The second set of doors is a single automatic door which opens by sliding.
  • The width of the door opening is 99cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • There is a ramp with a slight gradient.
    • The ramp has handrails on both sides.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left as you face the entrance.
    • There are 2 steps, which are unmarked, with handrails on both sides.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • Handrails are not easy to grip and are not at a recommended height.
    • Handrails cover the length of the flight of stairs and do not extend beyond the first and last step.

Reception (Welcome Desk)

  • The reception point is located ahead as you enter.
  • The reception point is approximately 5m (5yd 1ft) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 113cm.
  • There is not a low level counter at the recommended height for wheelchair users.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is background noise here.
  • The counter is not staffed.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • There is hard flooring in the reception area.

Reception (Service)

  • The reception point is located to the right as you enter.
  • The reception point is approximately 10m (10yd 2ft) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 110cm.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is background noise here.
  • The counter is staffed.
  • There is hard flooring in the reception area.

Showroom

  • There is step-free access throughout the branch.
  • The walkways are over 150cm wide.
  • There is room for wheelchair users to manoeuvre between cars in the showroom.
  • Display cars within the showroom are rarely moved.
  • Some cars are accessed by a small raised threshold.
  • Signage is clearly presented/easy to read.
  • There is hard flooring in the showroom.

Sales Desks

  • There is 1 sales desk, and the nearest one is approximately 10m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • The sales area has: chairs with armrests.
  • The height of the desk(s) is 75cm.
  • There is sufficient space to write or sign documents on the desk(s).
  • All of the desks have clear space under them.

Customer Lounge

  • There is a customer lounge 20m from the entrance.
  • There is step-free access to the customer lounge.
  • There is low pile carpet in this area.
  • There is background noise here.
  • There is not a red flashing fire alarm beacon within the lounge.
  • There is space for an assistance dog to rest within the lounge.
  • The customer lounge has: armchairs, chairs with armrests and coffee tables.
  • The surface height of the lowest table is 46cm.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The tables do contrast visually with the floor.
  • Staff can bring food and/or drinks to customers.
  • There is a television.
  • There is not an entertainment or activity area for children.

Toilet with Adaptations (Male - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right as you enter.
    • This accessible toilet is approximately 6m (6yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is low.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 170cm x 223cm (5ft 7in x 7ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is medium.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a backrest and a cistern.
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 91cm (2ft 12in).
    • The contrast between the toilet roll holder and the wall is medium.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is high.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 84cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 88cm (2ft 11in).
    • The contrast between the hand dryer and the wall is low.

Toilet with Adaptations (Female - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right as you enter.
    • This accessible toilet is approximately 8m (8yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is poor.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 170cm x 224cm (5ft 7in x 7ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 98cm (3ft 3in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a backrest and a cistern.
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is medium.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is good.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 87cm (2ft 10in).
    • The contrast between the hand dryer and the wall is poor.