Access Guide
Dealership Information (Škoda)
- For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Linwood SEAT / Škoda branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- The branch has no magnifying glass and no signature guide.
- There is not a hearing assistance system.
Public Transport and Parking
- There is not a bus stop within approximately 150m of the branch.
- The nearest train station is Paisley St James.
- The dealership has its own car park.
- The car park is located at the front of the branch.
- The car park type is open air/surface.
- Parking is free for all customers.
- There are 2 Blue Badge parking bays.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is at least 120cm.
- The nearest designated bay is 10m from the Skoda entrance.
- Clearly marked/signposted parent and child parking bays are not available.
- There is additional parking for servicing and MOTs.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving.
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Electric Vehicle Charging
View
- The electric vehicle charging point(s) is/are located at the front of the building, before the MOT bays.
- There is/are 2 electric vehicle charging point(s).
- The height of the electric vehicle charging point controls/screen is 120cm.
- The height range of the electric vehicle charging point nozzle slot is 70cm to 100cm.
Dealership Forecourt (Škoda)
- The surfaces in the forecourt are even.
- There are not marked walkways in the forecourt to make routes safer for customers.
- There is step-free access in the forecourt.
- There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
- There is not room for wheelchair users to manoeuvre between cars in the forecourt.
- Not all signage is clearly presented/easy to read.
Entrance (Škoda)
- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There are double automatic doors which open by sliding.
- The width of the door opening is 150cm.
- The second set of doors are double automatic doors which open by sliding.
- The width of the door opening is 153cm.
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Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- There is a slope with a steep gradient.
- The slope does not have handrails.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Entrance (Škoda - Rear)
- This information is for the entrance located at the rear of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which is permanently held open.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The second set of doors are double automatic doors which open by sliding.
- The width of the door opening is 124cm.
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Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- There is a slope with a steep gradient.
- The slope does not have handrails.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception (Welcome - Škoda)
- The reception point is located ahead as you enter.
- The reception point is approximately 3m (3yd 10in) from the Skoda entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 75cm.
- The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
- There is hard flooring in the reception area.
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Reception Seating Area
View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are chairs with armrests available in the reception area.
- There is sufficient space for a wheelchair user to use the seating area.
Reception (Service - Škoda and SEAT)
- The reception point is located to the right as you enter.
- The reception point is approximately 10m (10yd 2ft) from the emtrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 73cm.
- The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- The counter does not have a hearing assistance system.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
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Reception Seating Area
View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are chairs with armrests available in the reception area.
- The following furniture is permanently fixed: all of the tables.
- There is sufficient space for a wheelchair user to use the seating area.
Showroom (Škoda)
- There is step-free access throughout the branch.
- The walkways are over 150cm wide.
- There is room for wheelchair users to manoeuvre between cars in the showroom.
- Display cars within the showroom are rarely moved.
- Some cars are accessed by a slightly raised area.
- Not all signage is clearly presented/easy to read.
- There is hard flooring in the showroom.
Sales Desks (Škoda)
- There are 7 sales desks, and the nearest one is approximately 5m from the entrance.
- The desk(s) is/are is clearly visible from the entrance.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to the desk(s).
- The sales area has: tables which are accessible to wheelchair users and chairs with armrests.
- The following furniture is permanently fixed: all of the tables.
- There are windows, TVs, glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
- The height of the desk(s) is 70cm.
- There is sufficient space to write or sign documents on the desk(s).
- All of the desks have clear space under them.
Customer Lounge
- There is a customer lounge 10m from the entrance.
- There is step-free access to the customer lounge.
- There is hard flooring in this area.
- There is background noise here.
- There is not a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: chairs with armrests.
- The distance between the floor and the lowest table is 70cm.
- There is sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
- There is a television.
- There is an entertainment or activity area for children.
Customer Lounge (Café - Refuel)
- There is a customer lounge 45m from the entrance.
- There is ramped/sloped or stepped access to the customer lounge.
- There is hard flooring in this area.
- There is background noise here.
- There is not a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: tables which are accessible to wheelchair users and chairs without armrests.
- The distance between the floor and the underside of the table is 71cm.
- There is sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
- There is a staffed refreshment counter.
- Staff can bring food and/or drinks to customers.
- The height of the counter is 90cm.
- The counter does not have a clear knee recess.
- There is a coffee machine, a water dispenser and a television.
- There is not an entertainment or activity area for children.
Ramp(s) or Slope(s) and Step(s) (Café and Toilets)
- There is a ramp/slope located leading up to the rear right of the branch.
- The ramp/slope is used to access the café, accessible toilet and standard female toilets.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 104cm (3ft 5in).
- The ramp does not have resting areas.
- The ramp/slope does bypass the step(s).
- There is a/are step(s) located at the rear right of the branch.
- The step(s) is/are used to access the café, accessible toilet and standard female toilets.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 27cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Toilet with Adaptations (Café - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located to the rear left of the showroom, to the right of the café counter.
- This accessible toilet is approximately 55m (60yd 5in) from the entrance.
- There is ramped/sloped or stepped access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 94cm (3ft 1in).
- The contrast between the internal door and wall is poor.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is poor.
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Dimensions and Features
View
- The dimensions of the accessible toilet are 151cm x 184cm (4ft 11in x 6ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 72cm (2ft 4in).
- The transfer space is obstructed by a waste disposal bin and storage items.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a backrest.
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 87cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is low.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is fair.
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Additional Fixtures and Fittings
View
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 120cm from the floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 62cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 125cm (4ft 1in).
- The contrast between the hand dryer and the wall is poor.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a fixed baby change table available.
- The height of the baby change table is 87cm.
Standard Toilet(s) (Cafe)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The male toilet is located to the rear left of the branch.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are good.
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Baby Changing Facilities
View
- Baby change facilities are available in the male toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.
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Toilet Facilities 2
View
- The female toilet is located to the rear left of the showroom, to the right of the café counte.
- There is ramped/sloped or stepped access to the toilet(s).
- The standard toilet(s) is/are approximately 35m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Dealership Information (SEAT)
- The branch has no magnifying glass and no signature guide.
- There is not a hearing assistance system.
Public Transport and Parking (SEAT)
- The nearest train station is Paisley St James.
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Shared Car Park
View
- The Seat dealership shares the Skoda car park, although there is a small parking area directly beside the Seat building to avoid the longer route. The Seat building parking is accessed via the Vauxhall car park entrance.
Dealership Forecourt (SEAT)
Entrance (SEAT)
- This information is for the entrance located at the front of the rear Seat dealership building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are double automatic doors which open by sliding.
- The width of the door opening is 303cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- There is a slope with a steep gradient.
- The slope does not have handrails.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception (Welcome - SEAT)
- The reception point is located to the left as you enter.
- The reception point is approximately 5m (5yd 1ft) from the Seat entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 116cm.
- There is not a low level counter at the recommended height for wheelchair users.
- The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is sufficient space at the counter.
- There is background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
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Reception Seating Area
View
- There is a seating area close to the reception point.
- Access to the seating area is obstructed.
- There are coffee tables and armchairs available in the reception area.
- There is sufficient space for a wheelchair user to use the seating area.
Showroom (SEAT)
- There is step-free access throughout the branch.
- The walkways are over 150cm wide.
- There is room for wheelchair users to manoeuvre between cars in the showroom.
- Display cars within the showroom are rarely moved.
- There is hard flooring and low pile carpet in the showroom.
Sales Desks (SEAT)
- There are 6 sales desks, and the nearest one is approximately 20m from the entrance.
- Clear signage for the desk(s) is not visible from the entrance.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to the desk(s).
- The sales area has: tables which are accessible to wheelchair users and chairs without armrests.
- The following furniture is permanently fixed: all of the tables.
- There are windows, TVs, glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
- The height of the desk(s) is 74cm.
- There is sufficient space to write or sign documents on the desk(s).
- All of the desks have clear space under them.
Customer Lounge (SEAT)
- There is a customer lounge 15m from the entrance.
- There is step-free access to the customer lounge.
- There is low pile carpet in this area.
- There is background noise here.
- There is not a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: coffee tables and armchairs.
- The surface height of the lowest table is 40cm.
- There is sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
- There is a self-service coffee bar.
- Staff can bring food and/or drinks to customers.
- The height of the counter is 100cm.
- The counter does not have a clear knee recess.
- There is a coffee machine and a television.
- There is an entertainment or activity area for children.
Toilet with Adaptations (SEAT - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located to the rear right of the Seat showroom.
- This accessible toilet is approximately 20m (21yd 2ft) from the Seat entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Dimensions and Features
View
- The dimensions of the accessible toilet are 149cm x 177cm (4ft 11in x 5ft 10in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 79cm (2ft 7in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a backrest.
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- The contrast between the toilet roll holder and the wall is low.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is good.
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Additional Fixtures and Fittings
View
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is poor.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 86cm.
Standard Toilet(s) (SEAT)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The male toilet is located to the rear right of the Seat showroom.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the Seat entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.
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Toilet Facilities 2
View
- The female toilet is located within the accessible toilet, to the rear right of the Seat showroom.
- The standard toilet(s) is/are approximately 20m from the Seat entrance.
