You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Linwood Vauxhall branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is not a bus stop within approximately 150m of the branch.
• The nearest train station is Paisley St James.
• The dealership has its own car park.
• The car park is located at the front of the branch.
• The car park type is open air/surface.
• Parking is free for all customers.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 3 Blue Badge parking bays.
• Designated parking bays are clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 255cm x 460cm and all bays are the same size.
• There is a hatched zone on both sides but not to the rear.
• The hatched zone is at least 120cm.
• The nearest designated bay is 20m from the accessible entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving, level changes with no dropped kerbs and a lack of pedestrian walkways to cross the car park.

Collapse all Expand all

• Dealership Car Park View
  • Blue Badge bays are not used for storage of stock vehicles.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are uneven.
• There are not marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is not room for wheelchair users to manoeuvre between cars in the forecourt.
• Signage is clearly presented/easy to read.

You are on Entrance (Accessible Entrance). Skip to the next section.

Entrance (Accessible Entrance)

• This information is for the entrance located at the side of the building.
• The entrance area/door is not clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 265cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Collapse all Expand all

• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • A width of at least 150cm and There is a slope with a slight gradient.
  • The slope does not have handrails.

You are on Entrance (Front Entrance). Skip to the next section.

Entrance (Front Entrance)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There is a single automatic door which opens by sliding.
• The width of the door opening is 85cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Collapse all Expand all

• Ramp/Slope View
  • There is a slope with a slight gradient.
  • The slope does not have handrails.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
• Lift View
  • There are level changes without dropped kerbs to access this entrance.

You are on Entrance (Side Entrance). Skip to the next section.

Entrance (Side Entrance)

• This information is for the entrance located at the right side of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There is a single automatic door which opens by sliding.
• The width of the door opening is 99cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• The second set of doors is a single automatic door which opens by sliding.
• The width of the door opening is 99cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Collapse all Expand all

• Lift View
  • There are level changes without dropped kerbs to access this entrance from the car park and forecourt.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception point is located next to the front entrance.
• The reception point is approximately 25m (27yd 1ft) from the accessible entrance.
• Clear signage for the reception area/desk is not visible from the lift.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 111cm.
• There is a low level counter at the recommended height for wheelchair users.
• The lowered section at the counter is 76cm high, with no clear knee recess beneath.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter and lowered counter.
• There is background noise here.
• The counter is staffed.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• There is hard flooring in the reception area.

Collapse all Expand all

• Reception Seating Area View
  • A wheelchair is available to borrow from reception.

You are on Reception (Service). Skip to the next section.

Reception (Service)

• The reception point is located to the rear of the showroom.
• The reception point is approximately 45m (49yd 8in) from the accessible entrance.
• Clear signage for the reception area/desk is not visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 110cm.
• There is a low level counter at the recommended height for wheelchair users.
• The lowered section at the counter is 76cm high, with no clear knee recess beneath.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter and lowered counter.
• There is background noise here.
• The counter is staffed and there is a bell for attention.
• There is hard flooring and low pile carpet in the reception area.

Collapse all Expand all

• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs with armrests and high stools available in the reception area.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Showroom. Skip to the next section.

Showroom

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
• Display cars within the showroom are rarely moved.
• Some cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Sales Desks. Skip to the next section.

Sales Desks

• There are more than 10 sales desks, and the nearest one is approximately 5m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests.
• There are windows, TVs, glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
• The height of the desk(s) is 78cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.

You are on Customer Lounge (Accessible Entrance). Skip to the next section.

Customer Lounge (Accessible Entrance)

• There is a customer lounge 10m from the entrance.
• There is step-free access to the customer lounge.
• There is a small raised threshold in this area.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: some of the chairs.
• The customer lounge has: chairs without armrests, sofas, coffee tables and stools.
• The distance between the floor and the lowest table is 42cm.
• The distance between the floor and the highest table is 45cm.
• The surface height of the lowest table is 32cm.
• The surface height of the highest table is 101cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service refreshment counter.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 100cm.
• The counter does not have a clear knee recess.
• There is a television.
• There is an entertainment or activity area for children.

You are on Customer Lounge (Side Entrance). Skip to the next section.

Customer Lounge (Side Entrance)

• There is a customer lounge 60m from the entrance.
• There is step-free access to the customer lounge.
• There is a small raised threshold in this area.
• There is hard flooring in this area.
• There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: some of the chairs.
• The customer lounge has: sofas and coffee tables.
• The surface height of the lowest table is 45cm.
• The surface height of the highest table is 46cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do not contrast visually with the floor.
• There is a self-service refreshment counter.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 101cm.
• The counter does not have a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is not an entertainment or activity area for children.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located ahead as you enter, near the customer lounge.
  • This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 97cm (3ft 2in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 164cm x 219cm (5ft 5in x 7ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 93cm (3ft 1in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest and a cistern.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm (2ft 7in).
  • The contrast between the toilet roll holder and the wall is low.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is good.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 114cm (3ft 9in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 86cm (2ft 10in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • There is a flip down baby change table available.
  • The height of the baby change table is 88cm.
• Comments View
  • There is a slope in the doorway where the flooring surface changes.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located at the rear of the showroom, near the side entrance customer lounge.
  • This accessible toilet is approximately 60m (65yd 1ft) from the accessible entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 215cm x 227cm (7ft 1in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 150cm (4ft 11in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest and a cistern.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 91cm (2ft 12in).
  • The contrast between the toilet roll holder and the wall is low.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is good.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 170cm from the floor.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 121cm.
  • The shelf is not located where it is reachable.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 118cm (3ft 10in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is poor.
• Comments View
  • There is a slope in the doorway where the flooring surface changes.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located to the rear of the showroom.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 60m from the accessible entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.
  • There are slopes in the doorway where the flooring surface changes.
• Comments View
  • There are slopes in the female and male toilet doorways where the flooring surface changes.