You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Liverpool Renault/Dacia/Alpine branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• Documents can be provided in the following alternative formats: Braille on request and large print on request.
• There is not a hearing assistance system.

You are on Public Transport and Parking (Right - Main Car Park). Skip to the next section.

Public Transport and Parking (Right - Main Car Park)

• There is not a bus stop within approximately 150m of the branch.
• The nearest train station is Liverpool Lime Street.
• The nearest Metro station is Brunswick.
• The dealership has its own car park.
• The car park is located to the side of the branch.
• The car park type is open air/surface.
• Parking is free for all customers.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 6 Blue Badge parking bays.
• Designated parking bays are clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 230cm x 465cm and bays vary in size.
• There is a hatched zone on both sides and to the rear.
• The hatched zone is at least 120cm.
• The nearest designated bay is 20m from the right entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• There is additional parking for servicing and MOTs.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving.

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• Dealership Car Park View
  • Blue Badge bays may used for storage of stock vehicles.
• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located at the right side of the building.
  • There is/are 3 electric vehicle charging point(s).
  • The height of the electric vehicle charging point controls/screen is 130cm.
  • The height of the electric vehicle charging point nozzle slot is 106cm.

You are on Public Transport and Parking (Left - Small Car Park). Skip to the next section.

Public Transport and Parking (Left - Small Car Park)

• The dealership has its own car park.
• The car park is located to the left of the building off Sefton Street.
• The car park type is open air/surface.
• Parking is free for all customers.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 2 Blue Badge parking bays.
• Designated parking bays are clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 275cm x 475cm and bays vary in size.
• There is a hatched zone on one side and to the rear.
• The hatched zone is less than 120cm.
• The nearest designated bay is 5m from the left entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• The car park surface is tarmac and block paving.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Potential obstacles between the Blue Badge parking and the entrance include level changes with no dropped kerbs and a lack of pedestrian walkways to cross the car park.

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• Dealership Car Park View
  • Blue Badge bays may used for storage of stock vehicles.
• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located to the left of the left entrance.
  • There is/are 2 electric vehicle charging point(s).
  • The height of the electric vehicle charging point controls/screen is 132cm.
  • The height of the electric vehicle charging point nozzle slot is 106cm.

You are on Entrance (Right Entrance). Skip to the next section.

Entrance (Right Entrance)

• This information is for the entrance located at the front right of the building, leading from the main car park.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 161cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a ramp with a steep gradient and a width of at least 150cm.
  • The ramp does not have handrails.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Entrance (Left Entrance). Skip to the next section.

Entrance (Left Entrance)

• This information is for the entrance located at the front left of the building, leading from the small car park.
• The entrance area/door is not clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 176cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a ramp with a steep gradient and a width of at least 150cm.
  • The ramp does not have handrails.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception point is located ahead as you enter via the right entrance.
• The reception point is approximately 2m (2yd 7in) from the right entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 102cm.
• There is not a low level counter at the recommended height for wheelchair users.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring and low pile carpet in the reception area.

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• Reception View
  • There is some flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats on the floor that might be perceived as holes.

You are on Reception (Service). Skip to the next section.

Reception (Service)

• The reception point is located at the rear right of the Renault showroom as you enter via the right entrance.
• The reception point is approximately 15m (16yd 1ft) from the right entrance.
• Clear signage for the reception area/desk is visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 75cm.
• The reception has patterned backgrounds, windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• There is background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception View
  • There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs without armrests available in the reception area.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Showroom (Renault). Skip to the next section.

Showroom (Renault)

• There is step-free access throughout the branch.
• The majority of walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
• Display cars within the showroom are often moved.
• No cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring and low pile carpet in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Sales Desks (Renault). Skip to the next section.

Sales Desks (Renault)

• There are 4 sales desks, and the nearest one is approximately 5m from the entrance.
• Clear signage for the desk(s) is not visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: tables which are accessible to wheelchair users and chairs without armrests.
• The following furniture is permanently fixed: all of the tables.
• There are patterned backgrounds at some desks, windows, TVs and glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
• The lowest desk is 75cm high and the highest desk is 76cm high.
• The height of the desk(s) is 75cm.
• There is sufficient space to write or sign documents on the desk(s).
• Some of the desks have clear space under them.
• Potential obstructions include; Some desks have obstructions including radiators and covered wires.

You are on Customer Lounge (Renault). Skip to the next section.

Customer Lounge (Renault)

• There is a customer lounge 5m from the entrance.
• There is step-free access to the customer lounge.
• There is low pile carpet in this area.
• There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: some of the tables.
• The customer lounge has: tables which are accessible to wheelchair users, chairs with armrests, coffee tables and high stools.
• The distance between the floor and the underside of the table is 70cm.
• The surface height of the lowest table is 44cm.
• The surface height of the highest table is 110cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 78cm.
• The counter does not have a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is not an entertainment or activity area for children.

You are on Showroom (Dacia). Skip to the next section.

Showroom (Dacia)

• There is step-free access throughout the branch.
• The majority of walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are often moved.
• No cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring in the showroom.
• There is flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in the showroom which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Sales Desks (Dacia). Skip to the next section.

Sales Desks (Dacia)

• There are 2 sales desks, and the nearest one is approximately 2m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: tables which are accessible to wheelchair users and chairs without armrests.
• The following furniture is permanently fixed: all of the tables.
• There are patterned backgrounds at some desks, windows, TVs and glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
• The lowest desk is 73cm high and the highest desk is 75cm high.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.

You are on Customer Lounge (Dacia). Skip to the next section.

Customer Lounge (Dacia)

• There is a customer lounge 25m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring and low pile carpet in this area.
• There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The following furniture is permanently fixed: all of the tables.
• The customer lounge has: high stools.
• The surface height of the highest table is 111cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 106cm.
• The counter has a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is not an entertainment or activity area for children.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the rear right of the Dacia showroom.
  • This accessible toilet is approximately 35m (38yd 10in) from the right entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 79cm (2ft 7in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 137cm x 175cm (4ft 6in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 86cm (2ft 10in).
  • The transfer space is obstructed by a sanitary bin, a waste disposal bin and storage items.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 113cm (3ft 8in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The height of the light switch/pull cord is 132cm from floor level.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is low.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 148cm (4ft 10in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 111cm (3ft 8in).
  • The contrast between the hand dryer and the wall is medium.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 89cm.
• Comments View
  • The toilet with adaptations is also used as the female standard toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located at the rear right of the Dacia showroom.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 35m from the right entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.