You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Manchester Vauxhall branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• Documents can be provided in the following alternative formats: large print on request.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is a bus stop within approximately 150m of the branch.
• The nearest train station is Trafford Park.
• The dealership has its own car park.
• The car park is located to the side of the branch.
• The car park type is open air/surface.
• Parking is free for all customers.
• There are no Blue Badge parking bays.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.

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• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located in front of the showroom.
  • There is/are 4 electric vehicle charging point(s).
  • The height of the electric vehicle charging point controls/screen is 115cm.
  • The height of the electric vehicle charging point nozzle slot is 120cm.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are uneven.
• There are not marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is room for wheelchair users to manoeuvre between most of the cars in the forecourt.
• Signage is clearly presented/easy to read.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is block paving.
• There are bollards on the approach which have a minimum width between of 140cm and are 97cm high.
• The bollards contrast visually with the paving.
• There is step-free access on approach.

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located at the side of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There is a single automatic door which open by sliding.
• The width of the door opening is 112cm.
• The second set of doors is a single automatic door which open by sliding.
• The width of the door opening is 84cm.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception point is located just inside the entrance.
• The reception point is approximately 5m (5yd 1ft) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 110cm.
• There is a low level counter at the recommended height for wheelchair users.
• The lowered section at the counter is 84cm high, with no clear knee recess beneath.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is not sufficient space at the counter and lowered counter.
• The counter does not have a hearing assistance system.
• There is background noise here.
• The counter is staffed.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Reception (Service and Parts). Skip to the next section.

Reception (Service and Parts)

• The reception point is located at the far right of the showroom.
• The reception point is approximately 20m (21yd 2ft) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 77cm.
• There is not a low level counter at the recommended height for wheelchair users.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• For writing and signing documents, there is sufficient space at the counter.
• The counter does not have a hearing assistance system.
• There is background noise here.
• The counter is staffed.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Ramp(s) or Slope(s) (Showroom Level Change). Skip to the next section.

Ramp(s) or Slope(s) (Showroom Level Change)

• There is a ramp/slope located to the left side of the showroom.
• The ramp/slope is used to access additional area within the showroom.
• The gradient of the ramp/slope is slight.
• There is a level landing at the top of the ramp/slope.

You are on Showroom. Skip to the next section.

Showroom

• There is not step-free access throughout the branch.
• The majority of walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
• Display cars within the showroom are often moved.
• There is hard flooring in the showroom.

You are on Sales Desks. Skip to the next section.

Sales Desks

• There are 8 sales desks, and the nearest one is approximately 2m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: tables which are accessible to wheelchair users and chairs with armrests.
• The height of the desk(s) is 77cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.
• The counter does not have a hearing assistance system.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are located on the left as you enter the showroom.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located just inside the entrance on the right.
• The lift was out of use at the time of the survey.
• The lift is clearly visible from the entrance.
• The lift is approximately 1m (3ft 3in) from the entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• There are automatic, single doors to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is High.

You are on Customer Lounge. Skip to the next section.

Customer Lounge

• There is a customer lounge 22m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: sofas and chairs with armrests.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do not contrast visually with the floor.
• There is a self-service coffee bar.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 90cm.
• The counter does not have a clear knee recess.
• There is a coffee machine, a water dispenser and a television.
• There is not an entertainment or activity area for children.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the rear of the showroom.
  • This accessible toilet is approximately 28m (30yd 1ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 147cm x 196cm (4ft 10in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 76cm (2ft 6in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest and a cistern.
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The lighting levels are good.
  • The contrast between the walls and floor is good.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm (3ft 3in).
  • The contrast between the hand dryer and the wall is fair.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located at the rear of the branch.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 28m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the female toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 105cm.