Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Arnold Clark Mercedes-Benz of Perth

Ruthvenfield Road, Inveralmond Industrial Estate, Perth, PH1 3XF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Dealership Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Mercedes-Benz of Perth branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and a signature guide.
  • Documents can be provided in the following alternative formats: large print on request, audio on request, different languages on request, voice recognition CD on request, Braille on request and Makaton on request.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Perth.
  • The dealership has its own car park.
  • The car park is located to the side of the branch.
  • The car park type is open air/surface.
  • Parking is free for all customers.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 Blue Badge parking bays.
  • Designated parking bays are clearly marked/signposted.
  • There is a hatched zone on both sides and to the rear.
  • The hatched zone is at least 120cm.
  • The nearest designated bay is 5m from the main entrance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Electric Vehicle Charging View
    • The electric vehicle charging point(s) is/are located in the main customer car park, opposite the building.
    • There is/are 3 electric vehicle charging point(s).
    • The height of the electric vehicle charging point controls/screen is 128cm.
    • The height of the electric vehicle charging point nozzle slot is 120cm.

Dealership Forecourt

  • The surfaces in the forecourt are even.
  • There are not marked walkways in the forecourt to make routes safer for customers.
  • There is not step-free access in the forecourt.
  • There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
  • There is not room for wheelchair users to manoeuvre between cars in the forecourt.
  • Signage is not clearly presented/easy to read.

Entrance (Main)

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • There are double automatic doors which open by sliding.
  • The width of the door opening is 149cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The second set of doors are double automatic doors which open by sliding.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Entrance (Side)

  • This information is for the entrance located at the rear side of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • There are double automatic doors which open by sliding.
  • The width of the door opening is 149cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The second set of doors are double automatic doors which open by sliding.
  • The width of the door opening is 137cm.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • There is a slope with a steep gradient and a width of at least 150cm.
    • The slope does not have handrails.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Entrance (Parts)

  • This information is for the entrance located to the left of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • There are double manual doors (with one door locked) which open towards you.
  • The width of the door opening is 76cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the entrance.
    • There is a slope with a steep gradient and a width between 75cm and 150cm.
    • The slope has a handrail on the right.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Reception (Welcome Desk)

  • The reception point is located to the right as you enter.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 104cm.
  • There is a low level counter at the recommended height for wheelchair users.
  • The lowered section at the counter is 76cm high, with no clear knee recess beneath.
  • For writing and signing documents, there is sufficient space at the counter and lowered counter.
  • There is background noise here.
  • The counter is staffed.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • There is hard flooring and low pile carpet in the reception area.
  • Reception View
    • There are mats on the floor that might be perceived as holes.
  • Reception Seating Area View
    • The lowered section is located at further reception desk, approximately 10m beyond the first desk. The standard height of the further desk is 116cm.

Reception (Parts)

  • The reception point is located to the right as you enter.
  • The reception point is approximately 2m (2yd 7in) from the parts entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 95cm.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • For writing and signing documents, there is sufficient space at the counter.
  • There is background noise here.
  • The counter is not staffed, but there is a bell for attention.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • There is hard flooring and low pile carpet in the reception area.
  • Reception View
    • There are mats on the floor that might be perceived as holes.
  • Reception Seating Area View
    • There is not a seating area close to the reception point.
    • There is sufficient space for a wheelchair user to use the seating area.

Showroom

  • There is step-free access throughout the branch.
  • The walkways are over 150cm wide.
  • There is room for wheelchair users to manoeuvre between cars in the showroom.
  • Display cars within the showroom are rarely moved.
  • No cars are accessed by a small raised threshold.
  • Signage is not clearly presented/easy to read.
  • There is hard flooring and deep pile carpet in the showroom.
  • There is some flooring in the showroom which includes patterns or colours which could be confusing or look like steps or holes to some people.

Sales Desks

  • There are 4 sales desks, and the nearest one is approximately 10m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • The sales area has: chairs with armrests, chairs without armrests and armchairs.
  • The following furniture is permanently fixed: some of the chairs.
  • There are windows, TVs, glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
  • The height of the desk(s) is 73cm.
  • There is sufficient space to write or sign documents on the desk(s).
  • None of the desks have clear space under them.

Customer Lounge

  • There is a customer lounge 10m from the entrance.
  • There is step-free access to the customer lounge.
  • The width of the door opening is 190cm (6ft 3in).
  • There is hard flooring in this area.
  • There is background noise here.
  • There is not a red flashing fire alarm beacon within the lounge.
  • There is space for an assistance dog to rest within the lounge.
  • The customer lounge has: tables which are accessible to wheelchair users, chairs without armrests, sofas, armchairs and coffee tables.
  • The distance between the floor and the underside of the table is 70cm.
  • The surface height of the lowest table is 43cm.
  • The surface height of the highest table is 105cm.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The tables do contrast visually with the floor.
  • There is a staffed coffee bar.
  • Staff can bring food and/or drinks to customers.
  • The height of the counter is 117cm.
  • The height of the lowered section of the refreshment counter is 110cm.
  • The counter does not have a clear knee recess.
  • There is a coffee machine, a water dispenser and a television.
  • There is not an entertainment or activity area for children.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left as you enter.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 67cm (2ft 2in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet has a backrest and a cistern.
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is low.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is good.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 137cm from the floor.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 96cm (3ft 2in).
    • The contrast between the hand dryer and the wall is fair.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the left as you enter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.