You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Morecambe Vauxhall branch page on their website (opens in a new tab).
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• Documents can be provided in the following alternative formats: large print on request.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is not a bus stop within approximately 150m of the branch.
• The nearest train station is Morecambe.
• The dealership has its own car park.
• The car park is located to the side of the showroom and in front of the parts and service building.
• The car park type is open air/surface.
• Parking is free for all customers.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 4 Blue Badge parking bays.
• Designated parking bays are not clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 360cm x 400cm and bays vary in size.
• There is a hatched zone on one side only.
• The hatched zone is at least 120cm.
• The nearest designated bay is 6m from the main entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.

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• Dealership Car Park View
  • Blue Badge bays are not used for storage of stock vehicles.
• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located opposite the customer parking.
  • There is/are 4 electric vehicle charging point(s).
  • The height of the electric vehicle charging point controls/screen is 114cm.
  • The height of the electric vehicle charging point nozzle slot is 100cm.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are uneven.
• There are not marked walkways in the forecourt to make routes safer for customers.
• There is not step-free access in the forecourt.
• There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is room for wheelchair users to manoeuvre between most of the cars in the forecourt.
• Signage is clearly presented/easy to read.
• An area of the forecourt is raised, this area has a small step to access.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is tarmac.
• There is ramped/sloped access on approach.
• There is a ramp with a slight gradient on approach.

You are on Entrance (Showroom, Main). Skip to the next section.

Entrance (Showroom, Main)

• This information is for the entrance located at the side of the showroom building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There is a single manual door which open away from you.
• The width of the door opening is 90cm.

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• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a ramp with a slight gradient.

You are on Entrance (Showroom, Front). Skip to the next section.

Entrance (Showroom, Front)

• This information is for the entrance located at the front of the showroom building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There are double manual doors (with one door locked) which open away from you.
• The width of the door opening is 80cm.

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• Step(s) View
  • The step(s) is/are located at the front of the entrance.
  • There is 1 step, which are unmarked, with no handrails.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.

You are on Entrance (Service and Parts). Skip to the next section.

Entrance (Service and Parts)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with the immediate surroundings.
• There are double automatic doors (with one door locked) which open away from you.
• The door is activated by a push pad at a suitable height.
• The width of the door opening is 90cm.

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• Ramp/Slope View
  • The ramp/slope is located at the front of the entrance.
  • There is a slope with a steep gradient and a width between 75cm and 150cm.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception point is located just inside the main entrance.
• The reception point is approximately 6m (6yd 1ft) from the main entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 110cm.
• There is a low level counter at the recommended height for wheelchair users.
• The lowered section at the counter is 76cm high, with no clear knee recess beneath.
• For writing and signing documents, there is sufficient space at the counter and lowered counter.
• There is background noise here.
• The counter is not staffed.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is not a seating area close to the reception point.

You are on Reception (Service and Parts). Skip to the next section.

Reception (Service and Parts)

• The reception point is located just inside the entrance.
• The reception point is approximately 2m (2yd 7in) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 100cm.
• There is a low level counter at the recommended height for wheelchair users.
• The lowered section at the counter is 75cm high, with no clear knee recess beneath.
• For writing and signing documents, there is sufficient space at the counter and lowered counter.
• There is no (or very little) background noise here.
• The counter is staffed.
• There is hard flooring in the reception area.

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• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs without armrests, bench seats and tables available in the reception area.
  • The following furniture is permanently fixed: all of the chairs and all of the tables.
  • There is not sufficient space for a wheelchair user to use the seating area.

You are on Showroom. Skip to the next section.

Showroom

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are fixed.
• Some cars are accessed by a slightly raised area.
• Signage is clearly presented/easy to read.
• There is hard flooring and low pile carpet in the showroom.
• There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

You are on Sales Desks. Skip to the next section.

Sales Desks

• There are 9 sales desks, and the nearest one is approximately 10m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: tables which are accessible to wheelchair users and chairs with armrests.
• The height of the desk(s) is 76cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.

You are on Customer Lounge. Skip to the next section.

Customer Lounge

• There is a customer lounge 10m from the entrance.
• There is step-free access to the customer lounge.
• There is low pile carpet in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: sofas, tables which are accessible to wheelchair users and coffee tables.
• The distance between the floor and the lowest table is 33cm.
• The distance between the floor and the highest table is 40cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do not contrast visually with the floor.
• Staff can bring food and/or drinks to customers.
• The height of the counter is 100cm.
• There is a coffee machine and a television.
• There is not an entertainment or activity area for children.

You are on Toilet with Adaptations (Female, Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Female, Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the welcome reception desk.
  • This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 140cm x 150cm (4ft 7in x 4ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 74cm (2ft 5in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is high.
  • The height of the light switch/pull cord is 120cm from floor level.
  • The lighting levels are good.
  • The contrast between the walls and floor is good.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 123cm.
  • The shelf is not located where it is reachable.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 97cm (3ft 2in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 82cm.

You are on Toilet with Adaptations (Male, Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Male, Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the customer lounge.
  • This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 138cm x 150cm (4ft 6in x 4ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 97cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is high.
  • The height of the light switch/pull cord is 120cm from floor level.
  • The lighting levels are good.
  • The contrast between the walls and floor is good.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 120cm.
  • The shelf is not located where it is reachable.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The nearest standard toilet(s) is/are located within the female and male accessible toilets.