Access Guide
Dealership Information (Click & Collect)
- For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Swansea Click & Collect branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- The branch has no magnifying glass and no signature guide.
- There is not a hearing assistance system.
Public Transport and Parking
- There is not a bus stop within approximately 150m of the branch.
- The nearest train station is Gowerton.
- The dealership does not have its own car park.
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Shared Car Park
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- The dealership shares a car park/parking facilities.
- The car park type is open air/surface.
- Parking is free for all customers.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There are 4 Blue Badge parking bays.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated Blue Badge parking bay are 236cm x 464cm and bays do vary in size.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is at least 120cm.
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- Potential obstacles between the Blue Badge parking and the entrance include level changes with no dropped kerbs and dropped kerbs without tactile paving.
- Car parking is free up to a maximum of 2 hours.
Entrance
- This information is for the entrance located in the motorway services building, towards the toilets.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
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Entrance
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- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which opens away from you.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Sales Desks
- There are 2 sales desks, and the nearest one is approximately 1m from the entrance.
- The desk(s) is/are is clearly visible from the entrance.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to some of the desks.
- The sales area has: chairs with armrests.
- The following furniture is permanently fixed: all of the tables.
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Desk Features
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- There are patterned backgrounds at some desks which could adversely affect the ability of someone to lip read.
- The height of the desk(s) is 73cm.
- There is sufficient space to write or sign documents on the desk(s).
- None of the desks have clear space under them.
- Potential obstructions include; panels.
Customer Lounge
- There is a customer lounge 1m from the entrance.
- There is step-free access to the customer lounge.
- There is low pile carpet in this area.
- There is no (or very little) background noise here.
- There is a red flashing fire alarm beacon within the lounge.
- There is space for an assistance dog to rest within the lounge.
- The customer lounge has: chairs with armrests and coffee tables.
- The distance between the floor and the underside of the table is 49cm.
- There is not sufficient space for a wheelchair user to use the seating area.
- The tables do contrast visually with the floor.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located in the motorway services.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located in the motorway services.