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Arnold Clark Wembley Click & Collect

Within Goals Wembley, Alperton Playing Fields, Alperton Lane, Wembley, HA0 1JH

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Access Guide

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Dealership Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Arnold Clark Wembley Click and Collect branch page on their website (opens in a new tab).
  • The dealership has access to a live BSL interpreter via video call.
  • The branch has no magnifying glass and no signature guide.
  • Documents can be provided in the following alternative formats: audio on request and large print on request.
  • There is not a hearing assistance system.

Public Transport and Parking

  • There is not a bus stop within approximately 150m of the branch.
  • The nearest train station is South Greenford.
  • The nearest underground tube station is Alperton.
  • The dealership does not have its own car park.
  • Shared Car Park View
    • The dealership shares a car park/parking facilities.
    • The car park type is open air/surface.
    • Parking is not free.
    • Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • There are 3 Blue Badge parking bays.
    • Designated parking bays are clearly marked/signposted.
    • The dimensions of the designated Blue Badge parking bay are 240cm x 460cm and bays do not vary in size.
    • There is a hatched zone on one side only.
    • The hatched zone is less than 120cm.
    • Clearly marked/signposted parent and child parking bays are not available.
    • The car park surface is tarmac.
    • Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving and a lack of pedestrian walkways to cross the car park.
    • The electric vehicle charging point(s) is/are located at the far end of the shared car park.
      There is/are 2 electric vehicle charging point(s).
      The height range of the electric vehicle charging point controls/screen is 126cm to 151cm.
      The height of the electric vehicle charging point nozzle slot is 110cm.

Entrance

  • This information is for the entrance located at the front of the branch.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • Entrance View
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
    • There is a single manual door which opens towards you.
    • The width of the door opening is 97cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There are 2 steps, which are clearly marked, with a handrail on the right.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • Handrails are not easy to grip and are not at a recommended height.
    • Handrails cover the length of the flight of stairs and do not extend beyond the first and last step.

Sales Desks

  • There are 2 sales desks, and the nearest one is approximately 1m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • The sales area has: chairs with armrests.
  • The following furniture is permanently fixed: all of the tables.
  • Desk Features View
    • The height of the desk(s) is 73cm.
    • There is sufficient space to write or sign documents on the desk(s).
    • None of the desks have clear space under them.
    • Potential obstructions include; panels.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the right as you enter the branch.
    • This accessible toilet is approximately 2m (6ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a gender neutral toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 140cm x 287cm (4ft 7in x 9ft 4in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 3in).
    • The transfer space is obstructed by storage items.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The height of the toilet seat above floor level is 48cm (1ft 6in).
    • The toilet has a backrest and a cistern.
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 91cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is high.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is high.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 87cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 99cm (3ft 2in).
    • The contrast between the hand dryer and the wall is high.

Standard Toilet(s)

  • Standard toilet facilities are not available.