Access Guide
Dealership Information (Central Car Auctions)
- For contact details, opening times, and services available in this branch, please click here to visit the Central Car Auctions - Glasgow branch page on their website (opens in a new tab).
- The dealership has access to a live BSL interpreter via video call.
- Documents can be provided in the following alternative formats: large print on request.
- The Central Car Auctions site is restricted to car dealers only, and is not open to the general public.
Public Transport and Parking
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Easterhouse.
- The dealership has its own car park.
- The car park is located opposite the venue, off Springhill Parkway - standard parking only.
- The car park type is open air/surface.
- Parking is free for all customers.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving and a lack of pedestrian walkways to cross the car park.
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Shared Car Park
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- Blue Badge parking is available directly in front of the venue. Please see the separate section for details.
Parking (Blue Badge Parking)
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Parking
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- The car parking facilities are for Blue Badge holders only.
- The car park is located off Easterhouse Road, on the right as you approach the main gate house.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- All parking spaces are provided on a first come first served basis.
- Standard parking for visitors and for sold car storage is opposite the venue.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 500cm (7ft 10in x 16ft 5in).
- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The barrier is operated by the gatehouse at the entrance of the site.
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Paying
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- There are no parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is a road to cross between the car park and the entrance.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the main entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Dealership Forecourt (Outdoor Car Display)
- The surfaces in the forecourt are even.
- There are not marked walkways in the forecourt to make routes safer for customers.
- There is step-free access in the forecourt.
- There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
- There is not room for wheelchair users to manoeuvre between cars in the forecourt.
- Signage is not clearly presented/easy to read.
- Cars are moved frequently. There is additional storage at the rear of the site.
Approach (Main Entrance)
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Approach
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- The surface of the approach is tarmac.
- There is a/are fixed bollard(s) on the approach.
- The minimum width between the bollards/wall is 133cm.
- The height of the bollard(s) is 118cm.
- The bollards contrast visually with the paving.
- There is a slope with a very easy incline.
Entrance (Main)
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There are double manual doors which open both ways.
- The width of the door opening is 152cm.
- The second set of doors are double manual doors which open both ways.
- The width of the door opening is 152cm.
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Entrance
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- There is a slope with a very easy incline.
Getting Around
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Access
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- There is step-free access throughout the building.
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Circulation
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- There are not doors in corridors/walkways which have to be opened manually.
- There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in corridors/walkways is concrete.
- There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in all areas.
- There is bench seating at regular intervals.
- The lighting levels are varied.
- There is an events area located to the right as you enter (auction halls).
- There are kiosks located to the left as you enter (key office).
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
- There is amplified auction calling happening continuously from the auction halls.
Showroom (Indoor Car Display)
- There is step-free access throughout the branch.
- The majority of walkways are over 150cm wide.
- There is not room for wheelchair users to manoeuvre between cars in the showroom.
- Display cars within the showroom are often moved.
- No cars are accessed by a slightly raised area.
- Signage is clearly presented/easy to read.
- There is hard flooring in the showroom.
- There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.
- The indoor showroom is for prestige and higher quality vehicles.
Counter (Key Office)
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Counter
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- The counter is located to the left as you enter at the front of the main car showroom area.
- The counter is approximately 25m (27yd 1ft) from the main entrance.
- Clear signage for the counter is visible from the entrance.
- There is step-free access to the counter.
- There is not a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are moderate to good.
- The height of the counter is 97cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is concrete.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
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Seating Area
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- There is not a seating area close to the counter.
- There is not sufficient space for a wheelchair user to use the seating area.
- The space between the counter and the safety barrier is 91cm.
Event Room(s) / Space(s) (Auction Hall)
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Access to the Room
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- The room surveyed was Hall 1.
- Hall 1 is located to the right as you enter.
- There is not wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Staff can not provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There are no doors at this entrance.
- The width of the door opening is 168cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is good.
- The lighting levels are good.
- This room is used for car auctions and has a raised rostrum for staff. Seating is flip up without armrests. There is a display screen to show vehicles.
- There is a similar room adjacent, Hall 2.
Step(s) (Hall 1 - Rostrum)
- There is a/are step(s) located to the side of the rostrum within the hall.
- The step(s) is/are used to access a raised platform beside the rostrum.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 22cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
- There are similar steps to the rostrum in Hall 2.
Lift (Hall 1 - Rostrum Rear)
- There is a lift for public use.
- The lift is located at the rear of the rostrum.
- The lift was out of use at the time of the survey.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- The lift is a platform lift.
- A member of staff needs to be notified for use of the lift.
- The platform lift accesses a small level change.
- There are manual doors at the upper level to access the rostrum.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 114cm (3ft 9in).
- The dimensions of the lift are 114cm x 139cm (3ft 9in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting levels in the lift are good.
Step(s) (Hall 1 - Rostrum Rear)
- There is a/are step(s) located to the rear of the hall behind the rostrum.
- The step(s) is/are used to access the auction rostrum staff entrance.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 28cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
- There is a platform lift to overcome the step(s).
- There is no platform lift in Hall 2.
Entrance (Payment Office)
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Entrance
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- This information is for the entrance located to the right as you enter.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Payment Office'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the opening is 87cm.
Counter (Payment Office)
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Counter
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- The counter is located to the right as you enter in the Payment Office.
- The counter is approximately 35m (38yd 10in) from the main entrance.
- Clear signage for the counter is visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 101cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is concrete.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
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Seating Area
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- There is not a seating area close to the counter.
Eating and Drinking (Café Central)
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Location and Access
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- The following information is for the café.
- The café is located to the left.
- There is step-free access to the café.
- For access there is a single manual door which may be difficult to open.
- There is a freezer unit internally that reduces the opening to 65cm as you enter. Alternative entry may be made with assistance via the Exit Door which is similar to the Entrance door.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and table service (on request only).
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system.
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Service Counter(s)
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- There is a moveable card machine available for payment.
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Payment Counter
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- The height of the counter is 89cm.
- The height of the tray counter/rail is 85cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 69cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is vinyl.
- The lighting levels are good.
Room(s) (Prayer Room)
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Access
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- The room surveyed was the Prayer Room.
- The Prayer Room is located to the rear left of the building.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is low.
- The colour contrast between the internal door and wall is low.
- There is not step-free access into the room(s).
- There is/are 1, 4cm step(s) for access to the room(s) .
- The step(s) is not/are not clearly marked and do/does not have handrails.
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are under 75cm for the room(s).
- The door is easy to open.
- Light switches are not between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Floor coverings in the room(s) are not even.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
Toilet with Adaptations (Ambulant)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right as you enter at the front of the building.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is low.
- The door does not have a horizontal grab rail.
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Dimensions and Features
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- The dimensions of the accessible toilet are 152cm x 184cm (4ft 12in x 6ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not a lateral transfer space.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The height of the toilet seat above floor level is 51cm (1ft 8in).
- The toilet has a cistern.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is low.
- The lighting levels are good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 116cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 113cm (3ft 8in).
- The contrast between the hand dryer and the wall is low.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right as you enter.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is low.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 100cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
