Access Guide
Dealership Information
- For contact details, opening times, and services available in this branch, please click here to visit the Central Car Auctions Lingfield branch page on their website (opens in a new tab).
- The branch has no magnifying glass and no signature guide.
- Documents can be provided in the following alternative formats: large print on request.
- There is not a hearing assistance system.
Public Transport and Parking
- There is not a bus stop within approximately 150m of the branch.
- The nearest train station is East Grinstead.
- The dealership has its own car park.
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Dealership Car Park
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- The car park is located to the left as you enter the site through Gate 2.
- The car park type is open air/surface.
- Parking is free for all customers.
- There are no Blue Badge parking bays.
- Clearly marked/signposted parent and child parking bays are not available.
- The car park surface is tarmac.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
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Electric Vehicle Charging
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- The electric vehicle charging point(s) is/are located to the left as you enter the site through Gate 2.
- There is/are 2 electric vehicle charging point(s).
- The height of the electric vehicle charging point controls/screen is 125cm.
- The height of the electric vehicle charging point nozzle slot is 116cm.
Dealership Forecourt
- The surfaces in the forecourt are even.
- There are some marked walkways in the forecourt to make routes safer for customers.
- There is step-free access in the forecourt.
- There is room for wheelchairs users to manoeuvre around the cars in the forecourt.
- There is not room for wheelchair users to manoeuvre between cars in the forecourt.
- Not all signage is clearly presented/easy to read.
Entrance
- This information is for the entrance located at the front of the building, diagonally to the left as you enter the site through Gate 2.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
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Entrance
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- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is a single manual door which opens towards you.
- The width of the door opening is 106cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right as you face the door.
- There is a ramp with a steep gradient and a width between 75cm and 150cm.
- The ramp has a handrail on the left.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp/slope does bypass the step(s).
- The handrail does not cover the full length of the ramp.
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Step(s)
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- The step(s) is/are located directly in front of the door.
- There are 2 steps, which are clearly marked, with no handrails.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
Reception
- The reception point is located straight ahead as you enter the building.
- The reception point is approximately 2m (6ft) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is a clear unobstructed route to the reception point.
- There is step-free access to this reception.
- The height of the reception counter is 104cm.
- There is not a low level counter at the recommended height for wheelchair users.
- The reception has windows, TVs, glazed screens or mirrors and patterned backgrounds which could adversely affect the ability of someone to lip read.
- For writing and signing documents, there is not sufficient space at the counter.
- There is no (or very little) background noise here.
- The counter is staffed.
- There is hard flooring in the reception area.
- There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.
Getting Around
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Access
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- There is step-free access throughout the building.
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is vinyl and carpet.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in the majority of corridors/walkways.
- There are no seats/chairs at regular intervals.
- The lighting levels are moderate to good.
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Signage
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- Wayfinding signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
Toilet with Adaptations (Transfer Both Sides)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located diagonally to the right as you enter the office from the entrance.
- This accessible toilet is approximately 9m (29ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a gender neutral toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Dimensions and Features
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- The dimensions of the accessible toilet are 292cm x 145cm (9ft 6in x 4ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 114cm.
- The lateral transfer space on the right is 143cm.
- The transfer space is obstructed by a sanitary bin and storage items.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is low.
- There is not a/are not wall-mounted grab rail(s) available.
- The height of the toilet seat above floor level is 48cm (1ft 6in).
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 70cm (2ft 3in).
- The contrast between the toilet roll holder and the wall is low.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 80cm (2ft 7in).
- The contrast between the hand dryer and the wall is low.
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Baby Changing Facilities
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- There is a narrow gap (62cm wide) in front of the toilet seat for access to the left transfer space.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located to the right as you enter the office area from the entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 15m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
Standard Shower
- The shower facilities are located to the right as you enter the office area from the entrance.
- The shower facilities are approximately 14m from the entrance.
- There is step-free access to the shower facilities.
- There is written text signage on or near the shower door.
- The signage says 'Shower'.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 70cm.
- The contrast between the external door(s) and wall(s) is high.
- The contrast between the internal door(s) and wall(s) is high.
- The lighting levels are moderate to good.
- The lighting is activated by a sensor.
- The shower cubicle itself is accessed via a door with an opening width of 54cm and a single 18cm high step.
