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Our partnership with Action on Hearing Loss (formerly RNID)

AccessAble is delighted to announce a partnership with Action on Hearing Loss (formerly RNID), the largest UK charity for people living with deafness, tinnitus and hearing loss.

We’re working together to provide people who are deaf or have hearing loss with information to establish if a place is going to be accessible for them. AccessAble has surveyed 10,000s of venues across the UK and Ireland, including shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, universities, hospitals and more. The specific information available for people who are deaf or have hearing loss is:

  • whether a member of staff is trained in sign language
  • whether a hearing loop is available.

About Action on Hearing Loss

Hearing loss affects over 11 million people in the UK, that’s one in six of us. By 2035, it’s estimated that 15.6 million will have deafness, tinnitus or hearing loss. Action on Hearing Loss is working for a world where hearing loss does not limit or label people, where tinnitus is silenced and where people value and look after their hearing. The charity gives support and care, develops technology and treatments, and campaigns for equality in the following ways:

Support and care

Action on Hearing loss provides personalised support and care to people with hearing loss:

  • free hearing aid support sessions for those who use NHS hearing aids
  • short and long-term care and support services
  • communication support, including sign Language interpreters and lipspeakers
  • social groups for people who want to meet others and share experiences
  • assessment and rehabilitation services.

Information and resources

The charity’s Information Line provides free, confidential and impartial information to people confronting deafness, tinnitus and hearing loss, as well as their families and friends, and professional organisations. There’s a separate Tinnitus Helpline for help and advice on all issues relating to tinnitus. Plus, factsheets and leaflets are available on a wide range of hearing loss related topics.

Products and technology

For anyone living with deafness, tinnitus or hearing loss, the right products and technology can make life easier, safer and more enjoyable. Action on Hearing Loss is the only UK charity with a full range of assistive products – from vibrating alarm clocks and flashing doorbells, to amplified phones and TV listeners. And every purchase helps fund their vital work. Visit the online shop.

Guidance for businesses and employers

The charity helps businesses become more accessible and inclusive for people who are deaf or have hearing loss – from workplace assessments and deaf awareness training, to assistive products and communication support. Their Employers’ Hub contains information, practical guidance and best practice to help an organisation attract, recruit and retain employees who are deaf or have hearing loss.

Support for friends and family

Hearing loss often occurs gradually, so it can be quite easy for the person with hearing loss to not realise what they’re missing out on.  The charity offers the following support for friends and family who want to help a loved one address their hearing loss:

  • recognising hearing loss
  • approaching someone about hearing loss
  • encouraging a hearing test
  • benefits of hearing aids
  • communication tips for speaking to a family member or friend with a hearing loss.

Health and social care

Hearing loss is now recognised as a major public health issue. Action on Hearing Loss is helping NHS and adult social services respond to the growing level of need and reduce the impact of hearing loss. The charity provides guidance on how to make services more accessible so that people who are deaf or have hearing loss receive the same standard of care as everyone else.

Biomedical research

The charity runs the world’s largest, donor-funded research programme dedicated to finding treatments and cures for hearing loss and tinnitus. They’re making progress in improving the diagnosis of hearing loss, increasing the benefits people get from medical devices, developing treatments to prevent hearing loss, advancing therapies to restore hearing and supporting the development of treatments to silence tinnitus.

Find out more

For more information about Action on Hearing Loss, and its products and services for people with deafness, tinnitus and hearing loss, visit:

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