Access Guide
Getting To The Hospital (Ashford Hospital)
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By Road
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- Ashford Hospital is located near Heathrow Airport and is approximately 3 miles away from Junction 13 of the M25.
From Junction 13 follow the A30 east until you reach a roundabout from where the hospital is signposted. - Parking Charges:
Up to 20 minutes free for drop off.
Up to 2 hours £4.50.
2-3 hours £5.50.
3-4 hours £6.50.
4-5 hours £7.50.
5-6 hours £8.00
Day rate (over 6 hours) £10.00
Weekly rate £25.00
Blue Badge Parking: Blue Badge parking is free at our hospitals. Blue Badges must be displayed in your vehicle and can be shown or scanned on exit. All our disabled spaces are located close to the main hospital entrances and signs clearly direct the way for people with a disability. There is access on both sites for wheelchair users.
At St Peter’s Hospital, disabled car parking is mainly located in the A and E car park. There is easy access into the corridor behind A and E. From here you can access the main reception area and the lift to other parts of the hospital. At Ashford, there are ramps at both the Main Entrance and the Outpatient Department entrances. Both sites have easy access to lifts.
For those with mobility issues who find it difficult to reach our clinics or wards, wheelchairs are located at the main hospital entrances.
Parking Concessions: We recognise that for some patients visiting our hospitals regularly car parking costs can be a burden. We therefore offer the following concessions which are applicable at both of our hospital sites: Frequent visitors: Weekly parking permit - £25.00 Patients attending Haematology / Oncology Day units: Free for period of treatment. Patients attending long term cardiac rehabilitation clinics: Free for period of treatment. Parents attending our Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital: Three weekly permit - £20.00.
- Ashford Hospital is located near Heathrow Airport and is approximately 3 miles away from Junction 13 of the M25.
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By Bus
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- There are regular bus services operating to Ashford Hospital from Heathrow Airport, Hounslow and other surrounding areas.
There is a White Bus 446 service that operates between the hospitals but this is only free for staff use.
- There are regular bus services operating to Ashford Hospital from Heathrow Airport, Hounslow and other surrounding areas.
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By Train
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- The nearest train stations to the hospital are in Ashford (approximately 1.6km away) or Staines (approximately 3.2km away).
Both stations are on the main bus routes.
- The nearest train stations to the hospital are in Ashford (approximately 1.6km away) or Staines (approximately 3.2km away).
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Useful Links
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- Parking information at the hospital.
- To view the web page described above click here (opens in new tab).
- White bus service for staff.
- To view the web page described above click here (opens in new tab).
- Travelling to Ashford and St. Peter's hospitals by bus.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
Parking (Main Visitors Car Park)
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 11 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 500cm (12ft 6in x 16ft 5in).
- The nearest Blue Badge bay is 16m (17yd 1ft) from the main hospital entrance.
- The furthest Blue Badge bay is 45m (49yd 8in) from the main hospital entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
Getting To (League of Friends Shop)
- The League of Friends Shop is/are located on the ground floor of the Clinical Block.
- Access to the League of Friends Shop is via the main entrance.
- From the main entrance, proceed past the reception and through the automatic double into the lift lobby. From the lift lobby, turn right into the corridor and through two sets of open double doors. The entrance is located on the left.
- There is step free access to the League of Friends Shop.
- The League of Friends Shop is approximately 25m from the main entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Ashford Hospital Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 186cm (6ft 1in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 186cm (6ft 1in).
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Comments
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- There is a dark mat between both sets of entrance doors.
- There are wheelchairs to borrow at this entrance.
Opening Times
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Shop Entrance)
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 80cm (2ft 7in).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
Toilet with Adaptations
- The nearest accessible toilet is located in the main corridor of the hospital.
Standard Toilet(s)
- The nearest standard toilets are located in the main corridor of the hospital.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Ashford Hospital - Main Entrance link (new tab) - click here.
- Chaucer Ward link (new tab) - click here.
- Paediatrics and CAMHS Outpatients Clinic link (new tab) - click here.