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League of Friends Shop

Ashford Hospital, London Road, Ashford, Middlesex, TW15 3AA

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Access Guide

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Getting To The Hospital (Ashford Hospital)

  • By Road View
    • Ashford Hospital is located near Heathrow Airport and is approximately 3 miles away from Junction 13 of the M25.
      From Junction 13 follow the A30 east until you reach a roundabout from where the hospital is signposted.
    • The hospital has a couple of onsite car parks all of which are chargeable including parking for Blue Badge holders.
      There are free 20 minute pickup and drop off points at the front of the hospital.
      The hospital also offers a number of concessions as well as a scheme for eligible patients to claim back their parking and travel costs.
      Parking charges are as follows: First 20 minutes free for drop off. Up to 2 hours £3.50. 2 to 3 hours £4.00. 3 to 4 hours £5.00. 4 to 5 hours £6.00. 5 to 6 hours £7.00. 6 to 24 hours £8.00. Up to one week £20.00.
      For Blue Badge holders who may find it easier to pre-purchase parking tickets, the hospital offers the facility to purchase up to six 2 hour tickets in advance, at £3.50 each.
      This can be done through the Travel Plan Office at St Peter’s Hospital or from the Cashier’s Office at Ashford Hospital.
      For those with mobility issues who find it difficult to reach the clinics or wards, porters can be pre-booked to help you on arrival. Please call 01932 722036 two days in advance and one of the team will make sure they are on hand to greet you when you arrive.
      We recognise that for some patients visiting the hospital regularly car parking costs can be a burden. The hospital therefore offers the following concessions which are applicable at both hospital sites: Frequent visitors weekly parking permit - £20.00. Patients attending Haematology/Oncology Day units - free for period of treatment. Patients attending long term cardiac rehabilitation clinics - free for period of treatment. Parents attending the Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital - three weekly permit - £20.00.
  • By Bus View
    • There are regular bus services operating to Ashford Hospital from Heathrow Airport, Hounslow and other surrounding areas.
      There is also a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
      Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
  • By Train View
    • The nearest train stations to the hospital are in Ashford (approximately 1.6km away) or Staines (approximately 3.2km away).
      Both stations are on the main bus routes.

Getting Help and Assistance

  • Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.

Parking (Main Visitors Car Park)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the main hospital.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 11 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 380cm x 500cm (12ft 6in x 16ft 5in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the main hospital entrance.
  • The furthest Blue Badge bay is 45m (49yd 8in) from the main hospital entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is a designated drop off point.
  • The drop off point is located in front of the main entrance.

Getting To (League of Friends Shop)

  • The League of Friends Shop is/are located on the ground floor of the Clinical Block.
  • Access to the League of Friends Shop is via the main entrance.
  • From the main entrance, proceed past the reception and through the automatic double into the lift lobby. From the lift lobby, turn right into the corridor and through two sets of open double doors. The entrance is located on the left.
  • There is step free access to the League of Friends Shop.
  • The League of Friends Shop is approximately 25m from the main entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Ashford Hospital Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 186cm (6ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 186cm (6ft 1in).
  • Comments View
    • There is a dark mat between both sets of entrance doors.
    • There are wheelchairs to borrow at this entrance.

Opening Times

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Shop Entrance)

  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 80cm (2ft 7in).

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.

Accessible Toilet

  • The nearest accessible toilet is located in the main corridor of the hospital.

Standard Toilet(s)

  • The nearest standard toilets are located in the main corridor of the hospital.

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