You are on Getting To (Outpatients - Clinics A, B and C). Skip to the next section.

Getting To (Outpatients - Clinics A, B and C)

• The most accessible route from the P1 Main Outpatients Car Park has a slight ramp or slope, a dropped kerb and bollards.
• Access to Outpatients - Clinics A, B and C is via the Outpatients Entrance.
• There is a drop-off point at this entrance.
• Outpatients - Clinics A, B and C is located on the first floor.
• Outpatients - Clinics A, B and C is approximately 8m from the lift.
• Enter via the Outpatients entrance and follow the corridor ahead until you reach the lifts on your right.
  Take the lift up to the first floor.
  As you exit the lift, turn right and Clinics A, B and C are directly ahead.
• Internally the most accessible route has step-free level access, a lift and doors permanently held open.
• Some flooring along the route is shiny .
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (P1 Main Outpatients Car Park). Skip to the next section.

Parking (P1 Main Outpatients Car Park)

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• Car Park View
  • The car park is located off Town Lane.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 15m from the Outpatients entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located next to the Outpatients entrance.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the Outpatients entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Outpatients Entrance). Skip to the next section.

Entrance (Outpatients Entrance)

• This entrance is located at the front of the hospital, off Town Lane.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 100cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 112cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Lift (Outpatients). Skip to the next section.

Lift (Outpatients)

• The lift surveyed is located ahead from the Outpatients Entrance.
• The distance from the Outpatients Entrance is 5m.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 133cm (width) x 138cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (Outpatients). Skip to the next section.

Stairs (Outpatients)

• The stairs surveyed are located to the right from the Outpatients Entrance.
• There is a single manual door to access the stairwell.
• The ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception is located to the right from the lifts.
• The distance from lift is 8m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 90cm to 110cm from the floor.
• There is the option to change the contrast of the text at the touchscreens.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• All patients visiting the Outpatients Department need to report to the main reception before being directed to the relevant clinic.

You are on Seating Area (Main Waiting Area). Skip to the next section.

Seating Area (Main Waiting Area)

• The main waiting area is located to the right of the main reception desk.
• The most accessible route has step-free level access.
• There is step-free level access into this area.
• There are double manual doors with a low visual contrast.

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• Location and Access View
  • The doors are permanently held open.
  • The width of the opening is 97cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.

You are on Entrance (Clinics A, B and C). Skip to the next section.

Entrance (Clinics A, B and C)

• This entrance is located off the main waiting area.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 120cm.
• The doors have a high visual contrast.

You are on Department / Service (Clinics A, B and C). Skip to the next section.

Department / Service (Clinics A, B and C)

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• Location and Access View
  • Clinics A, B and C is located beyond Clinics A, B and C Entrance.
  • View information on opening times.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The following facilities are available for patients: a standard toilet and a changing places facility.

You are on Toilet and Changing Facilities (Outpatients - Clinics A, B and C). Skip to the next section.

Toilet and Changing Facilities (Outpatients - Clinics A, B and C)

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• Toilet Facilities View
  • The shared step-free toilet facilities are located along the corridor in Clinic B.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located along the corridor in Clinic A.

You are on Reception (Clinic A). Skip to the next section.

Reception (Clinic A)

• The reception is located to the right from the Clinics A, B and C entrance.
• The distance from the Clinics A, B and C entrance is 9m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 76cm.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests and chairs with armrests.

You are on Consultation / Medical Room (Consulting Rooms - Clinic A). Skip to the next section.

Consultation / Medical Room (Consulting Rooms - Clinic A)

• There are 5 consultation/medical rooms available.
• The room surveyed was; Consulting Room A2.
• The room is located along the Clinic A corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Reception (Clinic B). Skip to the next section.

Reception (Clinic B)

• The reception is located to the right from the Clinics A, B and C entrance.
• The distance from the Clinics A, B and C entrance is 1m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 107cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.

You are on Consultation / Medical Room (Consulting Rooms - Clinic B). Skip to the next section.

Consultation / Medical Room (Consulting Rooms - Clinic B)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Consulting Room B1.
• The room is located along the Clinic B corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Standard Toilet Facilities (Urology Pre-test Room - Clinic B). Skip to the next section.

Standard Toilet Facilities (Urology Pre-test Room - Clinic B)

• The shared standard toilet facilities were surveyed.
• The toilet is located off the Clinic B waiting area.
• The distance from the Clinic A, B and C entrance is 6m.
• The most accessible route has step-free level access and doors permanently held open.
• There is step-free level access into the toilet.
• There is written text signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 85cm.
• Internally the door has a high visual contrast.
• There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a twist turn mixer tap.
• Lighting levels were even at the time of the survey.

You are on Reception (Clinic C). Skip to the next section.

Reception (Clinic C)

• The reception is located to the left from the Clinic A, B and C entrance.
• The distance from the Clinic A, B and C entrance is 9m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 76cm.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.

You are on Consultation / Medical Room (Scope Room - Clinic C). Skip to the next section.

Consultation / Medical Room (Scope Room - Clinic C)

• There is 1 consultation/medical room available.
• The room surveyed was; Scope Room.
• The room is located along the Clinic C corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Consulting Rooms - Clinic C). Skip to the next section.

Consultation / Medical Room (Consulting Rooms - Clinic C)

• There are 5 consultation/medical rooms available.
• The room surveyed was; Consulting Room C5.
• The room is located along the Clinic C corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Pre-test Room - Clinic C). Skip to the next section.

Consultation / Medical Room (Pre-test Room - Clinic C)

• There is 1 consultation/medical room available.
• The room surveyed was; Pre-test Room.
• The room is located along the Clinic C corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Changing Places (Clinic A). Skip to the next section.

Changing Places (Clinic A)

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• Location and Access View
  • The Changing Places facility surveyed is located along the corridor in Clinic A.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the Clinic A, B and C entrance is 7m.
  • The most accessible route to the Changing Places facility has doors permanently held open and step-free level access.
  • There is step-free level access into the facility.
  • There is dementia friendly, Braille, tactile, written text and pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
  • The dimensions of the facility are 366cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The transfer space on the right as you face the toilet is 190cm.
  • The transfer space on the left as you face the toilet is 120cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the right as you face the toilet.
  • The vertical grab rail has a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder is located on the dropdown rail.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 93cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses the changing bench and the toilet.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 124cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 127cm from the floor.
  • A wide paper roll dispenser is not available.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The facility has a clinical waste bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.