Access Guide
Getting To (Outpatients - Treatment Suite)
- The most accessible route from the P1 Main Outpatients Car Park has a slight ramp or slope, a dropped kerb and bollards.
- Access to Outpatients - Treatment Suite is via the Outpatients Entrance.
- There is a drop-off point at this entrance.
- Outpatients - Treatment Suite is located on the first floor.
- Outpatients - Treatment Suite is approximately 27m from the lift.
- Enter via the Outpatients entrance and follow the corridor ahead until you reach the lifts on your right.
Take a lift to the first floor.
As you exit the lift, turn right into the main reception area.
Proceed through the main waiting area into the main corridor.
Outpatients - Treatment Suite is directly ahead. - Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View more information on getting to and around the hospital (opens new tab)
Parking (P1 Main Outpatients Car Park)
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Car Park
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- The car park is located off Town Lane.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 15m from the Outpatients entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located next to the Outpatients entrance.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left of the Outpatients entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Outpatients Entrance)
- This entrance is located at the front of the hospital, off Town Lane.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 100cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 112cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Lift (Outpatients)
- The lift surveyed is located ahead from the Outpatients Entrance.
- The distance from the Outpatients Entrance is 5m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 133cm (width) x 138cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Outpatients)
- The stairs surveyed are located to the right from the Outpatients Entrance.
- There is a single manual door to access the stairwell.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Reception (Main Reception)
- The reception is located to the right from the lifts.
- The distance from lift is 8m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 90cm to 110cm from the floor.
- There is the option to change the contrast of the text at the touchscreens.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- All patients visiting the Outpatients Department need to report to the main reception before being directed to the relevant clinic.
Department / Service (Outpatients - Treatment Suite)
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Location and Access
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- Outpatients - Treatment Suite is located at the rear of the Outpatients department, on the first floor.
- There is written text signage on or near the door.
- There is step-free access via a very easy slope into this area.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 162cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 8 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The hoist is mobile.
- The nearest toilet with adaptations is located within Clinic D.
Reception (Outpatients - Treatment Suite)
- The reception is located to the left from the Outpatients - Treatment Suite entrance.
- The distance from the Outpatients - Treatment Suite entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 107cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
Consultation / Medical Room (Consulting Rooms)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Consulting Room 2.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 136cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Rooms)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Treatment Room A.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Recovery Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Recovery.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and armchairs.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Reflection Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Reflection Room.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.