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St Peter's Multi-Faith Centre

St Peter's Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ

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Access Guide

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Getting To The Hospital

  • By Road View
    • St Peter’s Hospital is located between Woking and Chertsey approximately 1.5 miles away from junction 11 of the M25. From junction 11 follow the A317 west until you reach a roundabout from where the hospital is signposted.
    • The hospital has a couple of onsite car parks all of which are chargeable including for Blue Badge holders. However, there are free 20 minute pickup and drop off points at the front of the hospital. Parking charges are as follows: First 20 minutes Free for drop off Up to 2 hours £3.50 2 to 3 hours £4.00 3 to 4 hours £5.00 4 to 5 hours £6.00 5 to 6 hours £7.00 6 to 24 hours £8.00 Up to one week £20.00 For Blue Badge holders who may find it easier to pre-purchase parking tickets, we now offer the facility for you to purchase up to six 2 hour tickets in advance, at £3.50 each. You can do this through our Travel Plan Office at St Peter’s Hospital or from the Cashier’s Office at Ashford Hospital. For those with mobility issues who find it difficult to reach our clinics or wards, our porters can be pre-booked to help you on arrival. Please call 01932 722036 two days in advance and one of our team will make sure they are on hand to greet you when you arrive. Parking concessions We recognise that for some patients visiting our hospitals regularly car parking costs can be a burden. We therefore offer the following concessions which are applicable at both of our hospital sites: Frequent visitors Weekly parking permit - £20.00 Patients attending Haematology/Oncology Day units Free for period of treatment Patients attending long term cardiac rehabilitation clinics Free for period of treatment Parents attending our Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital Three weekly permit - £20.00.
  • By Bus View
    • There are regular bus services operating to St Peter’s Hospital from Woking, Staines and other surrounding areas. There is also a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors. Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
  • By Train View
    • The nearest train stations to the hospital are in Chertsey (approximately 1.8km away) or Woking (approximately 7.1km away). Both stations are on the main bus routes.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located next to the reception desk on Level 1 of the Outpatients Building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01932 723553.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at major junctions throughout the hospital corridors.
  • Hospital staff do receive disability awareness / equality training.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • BSL interpreters can be provided on request.
  • Additional hospital services link (new tab) - click here.
  • Comments View
    • PALS can be contacted from any internal hospital phone by dialling 3553.

Getting To (St Peter's Multi-Faith Centre)

  • St Peter's Multi-Faith Centre is/are located on Level 3 of the Duchess of Kent Wing.
  • To see the hospital map please click here (opens new tab).
  • Access to St Peter's Multi-Faith Centre is via the Duchess of Kent Wing main entrance.
  • From the main entrance, turn left and the entrance to the centre is located directly ahead.
  • There is step free access to St Peter's Multi-Faith Centre.
  • St Peter's Multi-Faith Centre is approximately 7m from the main entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Centre Entrance)

  • This information is for the entrance located within the Prince Edward Wing.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 150cm (4ft 11in).

Outside Access (Garden Entrance)

  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 84cm (2ft 9in).

Level Change (Garden Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading into the garden.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are bright.

Accessible Toilet

  • The nearest accessible toilet is located on Level 2 of the Prince Edward Wing.

Standard Toilet(s)

  • The nearest standard toilets are located on Level 2 of the Prince Edward Wing.

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